Customer reviews from Google LLC
Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Average customer rating
4.1 out of 5
4.1
(2,099 Reviews)
Open Ratings Snapshot
Rating breakdown 2,099 reviews
5 Stars
1,070
4 Stars
521
3 Stars
282
2 Stars
121
1 Star
105
72%of customers recommend this product. 
(
1,511 out of 2,096
)
Best Buy Privacy Policy
Customer Reviews for Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Customer Rating
4 out of 5
4
Love it
on December 17, 2021
Posted by: Rachel
I really am enjoying the Google Pixel 6 Pro. I had a pixel 2 previous to this so I am still getting use to some of the features but they come easily.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4 out of 5
4
Love my Pixel 6 Pro
on December 17, 2021
Posted by: Scott
This is my first Pixel. I previously had a Samsung Galaxy Note 20 ultra. The first thing I noticed when I held a Pixel in my hand is that the software is super smooth compared to other manufacturers who utilize Android software. The software works seamlessly and like I said the software is very smooth to use, all the commands work flawlessly. Especially the text to speech technology which is important to me in my everyday usage. I would definitely like to see more customizable features in future updates to the phone. Like other manufacturers which create transparent colors for notification pans. The new material you features are very nice. Although I use my phone mostly in dark mode, you can still see the effects in dark mode as well. I hope this will not be my last pixel and hope that Google creates more great Pixel products in the future. Highly recommend the phone to anyone that has never had a Pixel and is thinking about purchasing a new phone.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Big and heavy phone
on December 17, 2021
Posted by: D Trooper
Performance is good however, the 6 pro is really heavy compared to my Pixel 5 and 4 Xl. I was watching a video in the back yard for a few minuets and a warning pop up said the Pixel 6 Pro was getting warm. It was 75 degrees outside here in Florida. I never saw that warning with my other Pixel phones. That being said, it's fast and meets or exceeds the rest of my expectations. The display and sound quality are very good. I have the unlocked version so no bloatware and security updates are rolled out often and fast. Nice camera with many options and features.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
New Pixel 6 Pro
on December 16, 2021
Posted by: Gregorio
Great phone with the best camera. Phone has great screen clearity and is relatively easy to handle with one hand.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3 out of 5
3
Charging and battery life not as expected
on December 16, 2021
Posted by: Claudio e
Since I got the phone the phone it self is good fast and very easy to use.But the charging and battery life of the phone doesn't last at all with my old phone lasted about 8 hours running time the Google pixel pro 6 it only lasting 6 hour I constantly have to have charge and is only the first week since I have the phone.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, December 17, 2021
We really appreciate your feedback, and we are sorry to hear that you are having an issue with your new Pixel.

We try to upgrade our battery experiences year-over-year, with software features like Adaptive Battery and Battery Saver to continue extending the Pixel’s battery life.

To fix battery drain issues, please visit: https://goo.gle/BatteryDrain

If you continue to experience these issues, we recommend contacting our customer support. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Fantastic phone!
on December 16, 2021
Posted by: HappyPixelOwner!
Definitely the best phone I've ever owned. Blazing fast, yet stable performance. Incredible screen for viewing. The most beautiful pictures. A real joy!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Pixel 6 pro
on December 16, 2021
Posted by: Arthur
This is by far the top of the line cell phone. There is not an Apple phone that can stand up to the Pixel 6 Pro.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4 out of 5
4
Excellent phone overall
on December 16, 2021
Posted by: JasonS
I've had the Pixel 6 Pro for about a week now due to delay at the retailer. Overall it's an excellent phone. My previous phone was a Pixel 3 XL and the performance improvement is actually quite noticeable. Browsing and especially apps are very snappy. But the real highlight on improvements is the camera. Wow. The out of the box photos are of course clear and well defined regardless of ambient light levels. But when I use the zoom it's a mind blower. Stunning how crystal clear a zoomed image turns out. I can't speak for the 5G performance as I live in a dark ages area.Misses in my opinion. These are minor. I strongly prefer the finger print reader on the back of the phone, especially since it can be used for some minor navigation. Oh, and it actually works well as opposed to the behind the screen reader. Oddly, I miss the squeeze for assistant of the 3 XL. I really don't like the power button mapped instead and have already changed that setting.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
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