Customer reviews from Google LLC
Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Average customer rating
4.1 out of 5
4.1
(2,099 Reviews)
Open Ratings Snapshot
Rating breakdown 2,099 reviews
5 Stars
1,070
4 Stars
521
3 Stars
282
2 Stars
121
1 Star
105
72%of customers recommend this product. 
(
1,511 out of 2,096
)
Best Buy Privacy Policy
Customer Reviews for Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Customer Rating
5 out of 5
5
Nicee
on December 17, 2021
Posted by: Ramy
I'm in the honeymoon phase and so far everything is better,faster and stronger
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4 out of 5
4
Pixel 6 Pro Switch
on December 17, 2021
Posted by: Kevin
I have always been an Android guy(except when my job got me an iPhone for 2 years). Every Android has been a Samsung and loved them. When it was time to upgrade this year, I found that the Samsung I wanted was on "Forever Backorder". So I said... Lets try the Pixel! Very refreshing change. Love the Pixel 6 Pro! Is it perfect? No! Is it worth the Money? Absolutely! A refreshing change for sure!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Impressed
on December 17, 2021
Posted by: airslant
I love it and Google Fi together. The battery is awesome and the screen is huge.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Pixel 6 pro
on December 17, 2021
Posted by: Aaron
The negative reviews were overblown. I'm very happy with this phone. I'm coming from Nokia, Samsung, Apple, and the pixel 4... In that order. And I would buy it again.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
The best
on December 17, 2021
Posted by: Alex
Super fast, amazing camera, perfect design, long-lasting battery, etc.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4 out of 5
4
Functional great, but physically fragile
on December 17, 2021
Posted by: Kyle
I've truly enjoyed using my Pixel 6 Pro over the past week- all of my apps and settings easily migrated to my new device. The size of the pro is perfect for my hands, and the quality of the camera (along with having night sight) is phenomenal. The phone is super top-heavy, making it easy to tip over if upright in your hands. The second day I had it, the phone tipped over onto tile (about a 4 inch drop) and cracked the top-left corner of the phone. It didn't help that the case I ordered hadn't been delivered yet. Now that I have a case, at least it covers the crack, I suppose.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Love this device
on December 17, 2021
Posted by: Anonymous
What can I say? I love this device. It is so pretty I wish I could rock it without a case but for what I spent, I cannot risk it.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
2 out of 5
2
Screen broke with protector and case, no drop
on December 17, 2021
Posted by: Gooch1
Screen vulnerable, faulty design, or weak. Case, no drop... Crack. Battery doesn't last very long, similar to an old 4a5G (my pervious). Battery takes forever to charge, requires my highest wattage charger to get to 100% before eternity. I don't recommend.. YET. A fan of Pixels, I'm sure software issues will get mitigated. The screen, on the other hand....
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, December 17, 2021
We really appreciate your feedback, and we are sorry to hear that you are having an issue with your new Pixel.

We try to upgrade our battery experiences year-over-year, with software features like Adaptive Battery and Battery Saver to continue extending the Pixel’s battery life.

To fix battery drain issues, please visit: https://goo.gle/BatteryDrain

If you continue to experience these issues, we recommend contacting our customer support. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
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