Customer reviews from Google LLC
Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Average customer rating
4.1 out of 5
4.1
(2,099 Reviews)
Open Ratings Snapshot
Rating breakdown 2,099 reviews
5 Stars
1,070
4 Stars
521
3 Stars
282
2 Stars
121
1 Star
105
72%of customers recommend this product. 
(
1,511 out of 2,096
)
Best Buy Privacy Policy
Customer Reviews for Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Customer Rating
5 out of 5
5
Buy this phone
on February 5, 2022
Posted by: Dorian
Tensor chip is amazing. Phone multitasking with this phone is the equivalent to driving on the Autobahn. Best phone I've ever had
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4 out of 5
4
Love it, battery needs longer life
on February 5, 2022
Posted by: Mike B
Love everything about the phone with two exceptions, 1 the in screen fingerprint needs improvement and an update adding face id would be great, probably the only item I would give iPhone the edge over the Pixel. 2 The battery life is not great, I'm a busy user and run out by 6-7pm. Never had that problem with my previous Motorola androids.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
You don't hate the phone...
on February 5, 2022
Posted by: Jeff
You hate the software. Just because Android 12 has some bugs upon release doesn't mean the underlying hardware is bad. This phone is a beef-cake and will shine once Android 12 stops having issues.With that said, Android 12 is the new Windows Vista. Get it together Google. (I still love you, don't leave me...)
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
2 out of 5
2
Camera issues
on February 5, 2022
Posted by: Matt
Every time I open the camera with different apps the phone resets. Other than that battery life great and awesome to have finger print back with pixels
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 7, 2022
We appreciate your feedback and are sorry to hear that you are having issues with your new Pixel.

If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
4 out of 5
4
Pixel 6 pro review
on February 5, 2022
Posted by: Anonymous
At first glance the system seems slower.While scrolling, the screen seems to be choppy and bothers my eyes a bit. Looks like a teen tearing like on a videogame.The external sound seems lower than previous models. My alarm barely wakes me up and I miss out on calls and notifications constantly because of it. Fingerprint scanner is slower than I would like. Everything else seems to be normal.I will continue to buy Google phones and can not wait for the watch to come on the market.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
1 out of 5
1
Boat Anchor
on February 5, 2022
Posted by: Anonymous
This phone is the hardest phone to get the hang of that I have ever had.. I've had the phone for a week now and I've yet to figure out how to use it and I'm no closer to becoming proficient than the first day I got it. I'm thinking of returning. it.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 8, 2022
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.

For help with changing the way you get around on your Pixel phone, please visit: http://goo.gle/3ekUNR3

If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Unbelievable phone
on February 4, 2022
Posted by: Anonymous
Best phone I have ever owned. Unbelievable camera, fast response, no bloatware. In the past, my phones have had 20 to 25 percent of the storage taken up by the mandatory apps installed by the manufacturer and the carrier, along with the Google apps I actually used. On the pixel, only the Google suite. My grandson told me it was the most amazing phone he had ever used, and I totally agree. I have not experienced the issues reported on line, in fact, this is the first phone with a fingerprint sensor I have owned where the sensor actually works
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
New
on February 4, 2022
Posted by: cagler13
Phone functions well. Only thing I had anxiety about was once I copied apps over from my old phone was having to sign into most of the apps to access functions. Probably will never use all the features, but like the phone.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
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