Customer reviews from Google LLC
Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Average customer rating
4.1
(2,099 Reviews)
Rating breakdown 2,099 reviews
5 Stars
1,070
4 Stars
521
3 Stars
282
2 Stars
121
1 Star
105
72%of customers recommend this product.
(
1,511 out of
2,096)
Customer Reviews for Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Customer Rating
5
Pixel 6 Pro
on December 17, 2021
Posted by: FiZZiKKZ
The phone is absolutely amazing. Feels great in my hand and the battery lasts a LONG time. Only negative I have found is the fingerprint sensor doesn't work well for me. I have 4 thumb fingerprints and it still has a hard time recognizing it. However, my index finger usually reads pretty well. Don't know what the issue is what that.Besides that it's the best phone I've ever had.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
great upgrade
on December 17, 2021
Posted by: wedge
Best phone I have ever owned. Really. Just went to disneyland, the night photos are amazing, its easy to navigate, fast, and a very good experience. Very happy to have the fingerpring sensor back, much better than face unlock, especially when wearing a mask!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great, but could get better with more updates!
on December 17, 2021
Posted by: William
Overall I'm very happy with this phone, but there are some caveats. The fingerprint sensor isn't great, and I wish the back sensor had been kept. I'm also not a huge fan of the punch hole selfie camera and would prefer a small amount of bezel to keep it off the display.I don't like how the always on display activates when I pick up the phone even if I have always on display turned off. I get it's to make the fingerprint sensor easier to use, but I don't want the screen turning on unless I click the button.I love the extreme battery saver. However, instead of giving me the option to delay pausing of apps by a few minutes or not pause them at all, I would like any app I run to be un-paused automatically and then paused again as soon as I close it. Maybe also allow us to put paused apps on schedules. I only need my authenticator app for 8 hours at work for instance.There's also the occasional glitchiness that I'm sure will be addressed with updates. I'm really happy with this phone!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Pixel 6 Pro
on December 17, 2021
Posted by: dpfranz
Overall, quite good. I have owned every Pixel top line since XL 1. I like the Pixel/Android world a lot, and will no doubt buy the 7 as well. That said, battery life on the 6 Pro is still nowhere near as good as my work-provided iPhone 11. And, allow me to magnify this next point:The in-screen fingerprint reader is **horrible.Has a heck of a time recognizing my perfectly clean, dry fingers sometimes. Other times ok, though always way slower than Pixel 5. The one on the back of the Pixel 5 was worlds better. Way faster, and almost never failed to read my fingerprint unless fingers were wet. If it had the rear fingerprint reader from Pixel 5, I think I'd give the 6 Pro five stars, but with so-so battery life, and this downright poor fingerprint reader...4 stars. Try again Google.~Loyal, but Disappointed
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
It's just too big
on December 17, 2021
Posted by: Louis
I was super excited for this phone as an upgrade from my 3 year old note 10 which was already pretty big. However, this thing is a brick. It's twice as thick as my old note 10 and the way the interaction/gestures/nav bar are setup make it impossible to use with my right hand. It's either left hand or two hands. You swipe the left edge of the screen to go back. Ok cool let me do that from the right? Or let me choose a larger range for it. Overall pretty disappointed with my user experience.
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
5
Been a Nexus/Pixel owner since the beginning
on December 17, 2021
Posted by: Eskelsen
My 6 Pro feels like the refinement of all previous efforts. Keep it up :)
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Has weird glitches.
on December 17, 2021
Posted by: Vlane
It has its pros and cons. Overall good phone. Has weird glitches with other apps.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, December 17, 2021
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
To fix an installed app that isn't working on a Pixel phone, please visit: http://goo.gle/3ck4Lji
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
To fix an installed app that isn't working on a Pixel phone, please visit: http://goo.gle/3ck4Lji
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5
HUGE, yet amazing phone
on December 17, 2021
Posted by: sch11midt
The Pixel 6 Pro is everything I wanted it to be. Yes it might be huge when you put a case and/or a pop socket on it, but what matters most is performance. This is why I rate it 5 stars - the performance is unmatched and much better than the Pixel 5.
I would recommend this to a friend!
Written by a customer while visiting Google LLC