Customer reviews from Google LLC
Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Average customer rating
4.1 out of 5
4.1
(2,099 Reviews)
Open Ratings Snapshot
Rating breakdown 2,099 reviews
5 Stars
1,070
4 Stars
521
3 Stars
282
2 Stars
121
1 Star
105
72%of customers recommend this product. 
(
1,511 out of 2,096
)
Best Buy Privacy Policy
Customer Reviews for Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Customer Rating
5 out of 5
5
Love it so far
on December 19, 2021
Posted by: Daniel G.
My last phone was the Pixel 3XL which I liked a lot. I was concerned that it was not followed up with another premium model. The 6 Pro was worth the wait, it's an excellent follow up.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
2 out of 5
2
Not a great start
on December 19, 2021
Posted by: Jordan
Upgraded from the Pixel 2 to the 6 Pro, and I'm wishing I'd either waited or saved my money and just gone with the 5a. The UI of Android 12 feels like a step back (I prefer the nav buttons over gestures, some which don't work well as the Google made case interferes with the swipe up to close apps) and the unlock with fingerprint is terrible.Hopefully bug fixes and updates will make for a better user experience soon, but I'd wait to pick this up until then or check out other options.
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
2 out of 5
2
Cool phone but slippery.
on December 19, 2021
Posted by: Evan
Too easy to drop . Does not stay on my desk, constantly falling off . Slips out of your pocket with extreme ease. Wouldn't recommend without an insurance plan. Operation of the device is wonderful. The pixel 6 pro is a little too big as far as one handed operation but overall I like the device. Strongly recommend gel type pad to improve grip
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3 out of 5
3
Pixel 6 pro
on December 19, 2021
Posted by: Erin
Disappointed with the thumb print reading lock sensor. Slow to read, programming your thumb print is also a big headache with a screen protector. Love the software though.
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
1 out of 5
1
Terrible screen experience
on December 19, 2021
Posted by: Previous Pixel 3XL owner
This device has a curved screen. It makes it very difficult to click anything at the edge of the screen! The screen also cracked today IN MY POCKET. I have no idea what happened but have never owned a phone with such a fragile screen.Everything else with the phone worked great, other than the fingerprint reader was not as good as the Pixel 3XL. A poorly functional, broken screen makes this a terrible buy.
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
3 out of 5
3
Pixel 6 pro
on December 19, 2021
Posted by: Mtngeek
Seems to be released to early. Bluetooth works poorly. I had lots of issues getting my hearing aids and watch to connect. And even now, it doesn't like to connect to more than one at a time. Microphone for using Google and translate is intermittent. I need to do a fix I saw online of blowing hard on the mic. This will get it ready to use. Without a case, just holding it switches screens and options. The sides are way too sensitive.
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
1 out of 5
1
Mobile Network Connection Issues Galore
on December 19, 2021
Posted by: DustV
This was a minimum requirement of a phone 10 years ago. Consistently connect and stay connected to the mobile network. This phone has not delivered on that expectation. I've restarted this phone more times in the 17 days I've owned it than any other phone I've ever owned.
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
GOOGLE PIXEL LIFE
on December 19, 2021
Posted by: Nene Con SWAGG
My 1st Google Pixel phone, I'm in LOVE with this phone can't wait to fully learn everything about my Google Pixel 6 Pro and capture some GREAT moments.
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
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