Customer reviews from Google LLC
Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Average customer rating
4.1 out of 5
4.1
(2,099 Reviews)
Open Ratings Snapshot
Rating breakdown 2,099 reviews
5 Stars
1,070
4 Stars
521
3 Stars
282
2 Stars
121
1 Star
105
72%of customers recommend this product. 
(
1,511 out of 2,096
)
Best Buy Privacy Policy
Customer Reviews for Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Customer Rating
3 out of 5
3
Pixel 6 pro 1-week review
on December 20, 2021
Posted by: imdgman
I don't think I can give this the review I know the phone deserves until Google gets the android auto connectivity issue resolved (supposedly in an update soon).I'm also still discovering all of the phones features so I feel like I will need to revisit this review next month.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, December 20, 2021
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.

To fix Bluetooth problems on your Pixel, please visit http://goo.gle/bluetoothissues

If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
The best phone to customize and assist with my day
on December 20, 2021
Posted by: Kat K
The Pixel 6 Pro is the perfect device to customize to my particular needs - functionally and aesthetically. I can set up my home screen as efficiently as I need it to be and still make it pleasing to my eye. The google assistant is proactive to my needs by providing suggestions for various function the phones software has to offer. These suggestions are actually used because the pixel offers quick tips and videos that explain the functions so I can get the most use out of my phone. Other than those two main points, the camera is phenomenal giving me photos with depth, contrast, clarity beyond any phone I’ve previously used. The build of the phone is very impressive and trendy. I look forward to pulling it out to show off its unique color way (sorta sunny).
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3 out of 5
3
Not sure yet
on December 20, 2021
Posted by: David
The display is amazing and it seems to run just fine but, for some reason, it stops charging after it reaches 80% on the battery. I turn it off and on and still stops charging when it reaches 80%. The only solution, so far, has been to turn it off and leave it off while charging. Only then does it reach 100% charge. And that is extremely inconvenient to have to turn it off every evening to fully charge it. And, over all, battery life sucks.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, December 20, 2021
We really appreciate your feedback, and we are sorry to hear that you are having an issue with your new Pixel.

We try to upgrade our battery experiences year-over-year, with software features like Adaptive Battery and Battery Saver to continue extending the Pixel’s battery life.

To fix battery drain issues, please visit: https://goo.gle/BatteryDrain

If you continue to experience these issues, we recommend contacting our customer support. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Pixel 6 Pro
on December 20, 2021
Posted by: Douglas Joseph
Best phone I have ever owned. Camera is incredible and I love all the features that I didn't have on my Note 8.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Great experience
on December 20, 2021
Posted by: Rich
I have really enjoyed the new Pixel. It's a great experience compared to my previous Pixel devices. This devices feels premium, and it's quick to do anything I need.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4 out of 5
4
Needs more work on the battery
on December 20, 2021
Posted by: Mario
Battery doesn't last for long. Keeps training the battery and every time when you charge it overheats a lot. Google still needs to work on the battery
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
1 out of 5
1
Bluetooth issues
on December 20, 2021
Posted by: Marilyn
The Pixel 6 Pro does not work well with Phonak Marvel hearing aids. I was able to enable developer options and change a setting to get them to work for phone calls but was unable to get them to stream music or audio books. The Phonak Paradise hearing aids work a little better. If Bluetooth worked, I would rate the phone a 5 star. But, until this feature is corrected, it getting the lowest rating possible. Not a good option if you want to use this phone with hearing aids.
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Great phone!!!
on December 20, 2021
Posted by: partsal
Have two P6P and they both work as advertised. Couldn't be happier!!!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
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