Customer reviews from Google LLC
Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Average customer rating
4.1 out of 5
4.1
(2,099 Reviews)
Open Ratings Snapshot
Rating breakdown 2,099 reviews
5 Stars
1,070
4 Stars
521
3 Stars
282
2 Stars
121
1 Star
105
72%of customers recommend this product. 
(
1,511 out of 2,096
)
Best Buy Privacy Policy
Customer Reviews for Google - Refurbished Good - Pixel 6 Pro 128GB (Unlocked) - Cloudy White
Customer Rating
4 out of 5
4
Loving my pixel 6 pro
on February 7, 2022
Posted by: D. Kitt
I'm loving my new pixel 6 pro and I trade it up from my last one which was the Pixel 3XL which I love. The 6 pro so far is living up to what I thought it would be. Frankly, I just love pixel products. So I will always be telling individuals that they should get a Google Pixel one cuz I like to freedom that the phone provides for some of the other big brands.
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
So far ,so, so good!
on February 7, 2022
Posted by: Brett
Only been using it for a short time. Had a Pixel 2XL before upgrading to the 6 Pro. Small re-learning curve (different layout and functions) The camera is VERY GOOD. I work in a planetarium and I used night mode to take pictures of the stars in the planetarium and they are awesome. Battery charge hold is pretty good. Most of the day without a need to charge. I have not experience any of the issues I have read about the 6 Pro.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4 out of 5
4
Ups and downs, but more ups!
on February 7, 2022
Posted by: Maddie
I’ll keep this short. There are a lot of annoying quirks, though some of that is due to me coming from an iPhone. However, stuff like a poor fingerprint reader (sometimes it can’t read, sometimes it takes several seconds, sometimes it’s super quick), and adaptive brightness issues, can make the phone annoying to use. The camera images also seem extra noisy when you zoom in fully on an image. However, the phone is very snappy and the screen is very nice. Overall, I’m enjoying the phone.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
2 out of 5
2
Lots of features but no instructions?
on February 6, 2022
Posted by: Quartzguy
The Pixel 6 has lots of features but no instructions about how use the features. It's very frustrating to not be able to use all its capabilities. No, I would not buy it again.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 7, 2022
We really appreciate your feedback, and we are sorry to hear that you are having issues with your Pixel 6 Pro.

We recommend visiting our Pixel Phone Help Center for useful tips on how to operate your Pixel phone.

If you are still experiencing this issue, we recommend contacting our 1:1 support for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
3 out of 5
3
Overpriced
on February 6, 2022
Posted by: WiGuy
Nice concept but there are glitches in the software and the battery is complete garbage.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, February 7, 2022
We really appreciate your feedback, and we are sorry to hear that you are having an issue with your new Pixel.

We try to upgrade our battery experiences year-over-year, with software features like Adaptive Battery and Battery Saver to continue extending the Pixel’s battery life.

To fix battery drain issues, please visit: https://goo.gle/BatteryDrain

If you continue to experience these issues, we recommend contacting our customer support. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
4 out of 5
4
Upgraded from pixel 2XL
on February 6, 2022
Posted by: J. Dickey
I recently upgraded to the pixel 6 pro from my pixel 2XL and so far it was worth it. Speaker quality seems louder although I do wish it had the forward facing speakers like the 2XL had as well as being able to squeeze the phone to have Google pop up. Other than that it's been a great phone so far. Only other complaint is the fingerprint function on the screen is slower to respond than the fingerprinter on the rear of the 2XL. It still works fine and reads my prints but it takes about a second or 2. Screen quality is better though and also brighter and everything in the UI seems to be more responsive.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Great pictures
on February 6, 2022
Posted by: Anonymous
Very smart phone has it clutches but it's a good phone
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
It's amazing.
on February 6, 2022
Posted by: Kanrin
Nothing else to it. This phone is amazing. Would take this over any iphone, especially the iphone 12 that I switched from. All I'm saying is don't let the reviewers fool you.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
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