Customer reviews from hamiltonbeach.com
Hamilton Beach - Slide & Lock Espresso Maker - Black
Average customer rating
4.2
(38 Reviews)
Rating breakdown 38 reviews
5 Stars
23
4 Stars
8
3 Stars
1
2 Stars
3
1 Star
3
96%of customers recommend this product.
(
26 out of
27)
Customer Reviews for Hamilton Beach - Slide & Lock Espresso Maker - Black
Customer Rating
2
When it does work, its great. When it doesnt, it sucks.
on May 6, 2026
Posted by: Karley S
Ive had this since Christmas 2025. Ive had 4 issues so far. Either the pressure wont build, or it builds up too high. Sometimes nothing will come out. The frother is iffy at times & the pressure isnt great. I want to love this because I LOVE coffee. It just has a lot of issues & it can be extremely frustrating when youre trying to make espresso & get out of the door. Most of the time, you just have to come to terms with the fact that youre not getting coffee today. To fix these problems, you really have to sit at your espresso maker for at least 30 minutes to see what the next steps are. Nothing is super straightforward on how to troubleshoot. Wish my espresso maker would just work.
Written by a customer while visiting hamiltonbeach.com
Customer Rating
2
No accesories or parts
on March 24, 2026
Posted by: Emilio L
Since this coffee machine uses a patented system, slide & lock, Hamilton Beach does not offer any accessories or replacements of the accessories provided, and obviously there are no other sources to get them, because they won't fit.
Written by a customer while visiting hamiltonbeach.com
Customer Rating
4
Price
on January 27, 2026
Posted by: Eva S
So far have only removed from the box. The price and features are good.
There were no instructions manual and it would have been nice to have a stainless steel cup for the brother.
There were no instructions manual and it would have been nice to have a stainless steel cup for the brother.
Written by a customer while visiting hamiltonbeach.com
Customer Rating
3
Good intro to espresso
on June 26, 2025
Posted by: Bethany W
I’ve been obsessed with my machine since I got it about a month ago, but I started encountering issues with preheating
Written by a customer while visiting hamiltonbeach.com
Customer Rating
1
Quit Working
on May 15, 2025
Posted by: Nicole O
I have had this unit for 4 months and use it occasionally about once a week and this morning turned it on and the water would not dispense. I’ve made sure everything is clean and no blockage. Just turns on and no water comes out very disappointing to spend money and didn’t even last a year.
Written by a customer while visiting hamiltonbeach.com
Customer Rating
1
3 Months and Now It’s Dead!
on March 15, 2025
Posted by: Karen H
Got this December 25, 2024 for a Christmas present and now on March 14, 2025 it’s dead! It worked great until it didn’t…..
Written by a customer while visiting hamiltonbeach.com
Customer Rating
1
junk
on January 27, 2025
Posted by: Joe B
the steam wand leaks constantly even when not pressing the steam button.
there is no indicator on how much you are dispensing, you need to use a clear glass to get any idea.
the water dispenses fairly lukewarm.
the steam/nosteam knob is plastic, feels like it will break at any moment.
Written by a customer while visiting hamiltonbeach.com
Customer Rating
5
Love It!
on January 6, 2025
Posted by: Kim D
We have been making pour over coffee. I made my first espresso as soon as the the HB Slide & Lock was delivered. I used the same coffee I had been using for my pour over. What a huge difference! The crema was such a surprise. I used the frothing wand on the regular creamer we use which completely elevated the flavor. I love the water reservoir. It's so easy and quick to make individual espressos in the morning.
Written by a customer while visiting hamiltonbeach.com