Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Whitesilver
Average customer rating
4.8 out of 5
4.8
(30,564 Reviews)
Open Ratings Snapshot
Rating breakdown 30,564 reviews
5 Stars
26,162
4 Stars
3,457
3 Stars
589
2 Stars
169
1 Star
187
86%of customers recommend this product. 
(
1,138 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Whitesilver
Customer Rating
5 out of 5
5
Great phone has hiccups
on August 10, 2026
Posted by: MrKrabs
[This review was collected as part of a promotion.] Great phone fast but the ecosystem sometimes slows down and could be frustrating. The one thing needs improvement is the battery as it needs 65 watt charger for the battery to actually charge
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The S25 Ultra has all the PowerbI Need!
on August 10, 2026
Posted by: SeaHaggis
[This review was collected as part of a promotion.] I upgraded to the Galaxy S25 Ultra having previously had a Galaxy S23 Ultra. I found the increase in performance impressive! The weight in the hand is more balanced than the previous model as well,and picture quality is excellent as expected. The power of this device is amazing. It never lags,I can run multiple apps at once without issue, and the additional features brought about from One UI 8.5 (and soon One UI 9.0) only make me enjoy it. I chose the Galaxy S25 Ultra and am glad I did!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Excellent device
on August 10, 2026
Posted by: Emilson
[This review was collected as part of a promotion.] I chose this one because it was the newest model at the time; it’s an excellent phone. I’m not giving it 5 stars because I wish the battery lasted a bit longer and that the stylus had the option to take photos, like on previous models. I use it for both work and entertainment, and games run very well.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I Chose Galaxy Because it's the Best
on August 10, 2026
Posted by: BobSGalaxyReview
[This review was collected as part of a promotion.] I chose Galaxy because Samsung phones have never let me down. They are, hands down the best phones on the market, ridiculously easy to use, and take great pictures!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this fantastic phone!
on August 10, 2026
Posted by: LoveSamsung
[This review was collected as part of a promotion.] My Galaxy S25 Ultra is a wonderful device, and it was easily the best phone on the market when I chose it. This phone seamlessly integrates advanced, intuitive technologies that are incredibly easy to use. As a long-time fan of Samsung products, there really was no other option for me.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great battery!
on August 10, 2026
Posted by: Tris10
[This review was collected as part of a promotion.] Late last year I chose to upgrade my phone and the S25 ultra was hands down my first and only choice.
It works exactly as advertised and I've really been impressed with the battery life and the lack of any real lag!
I definitely recommend!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Insane camara!!!
on August 10, 2026
Posted by: Nava21F
[This review was collected as part of a promotion.] I chose these phone because I saw a lot of videos about the camara of the Samsung s25 ultra and they weren't lying about it, I been an 🍎 user basically all my life and when I finally decided to switch to an samsung I really think I'll never go back to the other brand
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product
on August 10, 2026
Posted by: Donald
[This review was collected as part of a promotion.] I chose the Galaxy 25 Ultra primarily because of the reliability and functionality of its' predecessor products. Wanted to stay with what I knew had provided overwhelming service in the past. No plans to do anything different in future purchases.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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