Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Whitesilver
Average customer rating
4.8
(30,595 Reviews)
Rating breakdown 30,595 reviews
5 Stars
26,190
4 Stars
3,460
3 Stars
589
2 Stars
169
1 Star
187
86%of customers recommend this product.
(
1,138 out of
1,330)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Whitesilver
Customer Rating
5
Galaxy S25 Ultra
on March 13, 2026
Posted by: Weslmania
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra remains the gold standard for those who want a powerhouse device that handles everything from mundane chores to heavy-duty multitasking without breaking a sweat.
The standout feature is the 6.9-inch Dynamic AMOLED display. It is bright, sharp, and offers an unmatched viewing experience for media or documents. Under the hood, the latest Snapdragon processor delivers incredible speed. Whether you are navigating complex apps or just scrolling through emails, the performance is fluid and instantaneous.
While the hardware is top-tier—offering "crazy" amounts of power and a premium build—the real strength lies in how well it integrates with a preferred software ecosystem. Using Google Messages, Chrome, and Gmail on this device provides a seamless experience, effectively combining Samsung's best-in-class hardware with Google’s intuitive software suite.
The standout feature is the 6.9-inch Dynamic AMOLED display. It is bright, sharp, and offers an unmatched viewing experience for media or documents. Under the hood, the latest Snapdragon processor delivers incredible speed. Whether you are navigating complex apps or just scrolling through emails, the performance is fluid and instantaneous.
While the hardware is top-tier—offering "crazy" amounts of power and a premium build—the real strength lies in how well it integrates with a preferred software ecosystem. Using Google Messages, Chrome, and Gmail on this device provides a seamless experience, effectively combining Samsung's best-in-class hardware with Google’s intuitive software suite.
The Samsung AI is awesome and with its partnership with perplexity, it will only get better!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This cellphone has everything I need.
on March 13, 2026
Posted by: Lirapajarina09
[This review was collected as part of a promotion.] The Photo and video quality is awesome. I was thinking on trade with the Samsung S26 ultra but I change my mind. I going to keep my Samsung Ultra 25. Galaxy AI excellent.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for personal and work!
on March 13, 2026
Posted by: Jimbobjoe
[This review was collected as part of a promotion.] I use my S25 Ultra for personal and business. The camera is excellent and the Gemini AI works well once you get used to how to actually use it as with any AI. Work setup a different profile but with knox security it allowed me to BYOD to work and use! Loce the features so far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not as good as I had hoped
on March 13, 2026
Posted by: Sandrah
[This review was collected as part of a promotion.] I had the note 20 ultra feel like it HD better soft ware then the s25 ultra but I do feel like my hardware is significantly sturdier.
Value
3
Response from Samsung USBy R&R Team, March 13, 2026
Hi there Sandrah, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We know that upgrading to a new device can come with a learning curve as you adjust to the enhanced capabilities and changes to the software. We have provided links to the complete manual for your device, and align the settings to your preferences. We have also shared a link to the Samsung Support Team for your convenience if any questions come up about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent well rounded smartphone
on March 13, 2026
Posted by: Phoneguy
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra and it’s easily one of the most fun premium phones I’ve used. The design feels sleek and solid in hand, but what really stands out is how enjoyable the overall experience is compared to many other high-end phones that can feel a bit too similar.
One of my favorite parts of the phone is Galaxy AI. The Galaxy AI features are top notch and actually useful in everyday life. I use Galaxy AI for things like writing assistance, summarizing notes, and improving messages before sending them. It helps save time and makes communication smoother, especially when I’m responding to emails or organizing ideas for work. The AI tools also feel fast and seamless, which makes them easy to rely on throughout the day.
In my daily routine, I use the S25 Ultra for streaming shows, watching sports highlights, and YouTube, and the large display makes everything look vibrant and immersive. It’s also great for gaming since performance is smooth and responsive.
I also rely on it heavily for work—checking emails, reviewing documents, and staying organized. The combination of performance, display quality, and Galaxy AI makes it both a powerful productivity tool and a great entertainment device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on March 13, 2026
Posted by: Cdperez
[This review was collected as part of a promotion.] Extremely satisfied with this phone. I use it for more than just calls, text and social media.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on March 13, 2026
Posted by: Crystal
[This review was collected as part of a promotion.] I've had many different galaxies and they just keep improving! Currently AI is loaded onto this one and is a huge help when looking for something. I'd recommend Samsung to anyone needing a great, well built phone for everyday use as well as business use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent well rounded smartphone
on March 13, 2026
Posted by: Phoneguy
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra and it’s easily one of the most fun premium phones I’ve used. The design feels sleek and solid in hand, but what really stands out is how enjoyable the overall experience is compared to many other high-end phones that can feel a bit too similar.
One of my favorite parts of the phone is Galaxy AI. The Galaxy AI features are top notch and actually useful in everyday life. I use Galaxy AI for things like writing assistance, summarizing notes, and improving messages before sending them. It helps save time and makes communication smoother, especially when I’m responding to emails or organizing ideas for work. The AI tools also feel fast and seamless, which makes them easy to rely on throughout the day.
In my daily routine, I use the S25 Ultra for streaming shows, watching sports highlights, and YouTube, and the large display makes everything look vibrant and immersive. It’s also great for gaming since performance is smooth and responsive.
I also rely on it heavily for work—checking emails, reviewing documents, and staying organized. The combination of performance, display quality, and Galaxy AI makes it both a powerful productivity tool and a great entertainment device.
Value
5
Written by a customer while visiting Samsung US