Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,808 Reviews)
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
1
Poor fit
on March 2, 2025
Posted by: Oldwasbetter
from South Carolina
I have had these about 6 months. The sound quality is great buy they just do not fit. I can only use them while sitting still. They do no stay in my ears with any movement. I have tried all the included tip. Fit test even says they are good on all the sizes.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
1
Value
1
Response from Samsung USBy R&R Team, March 13, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro. It's great to see that you appreciate the sound quality these buds provide! We understand that finding the perfect fit is essential for enjoying wireless earbuds. The Galaxy Buds3 Pro features an ergonomic design and comes with multiple ear tips in different sizes to ensure a tight and comfortable fit for various ear shapes. We recommend making sure you have the right size selected to achieve optimal performance, as a secure fit can enhance sound quality and provide better noise cancellation. If you continue to experience challenges with the fit during movement, please consider adjusting the ear tips to see if another size provides greater stability. Our Fit Test is designed to help, but individual preferences can vary. Additionally, some users find that wearing them with a bit of extra adjustment can help maintain their position during more active use. We appreciate your feedback, as it helps us continuously improve. Should you have any further questions or need assistance, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Gloria
Expertise:Intermediate
Verified Purchase:Yes
I have 3 different generations of Galaxy earbuds and these are by far the best. The sound is so clear without distracting outside noise. Love them
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
So light and comfortable
on March 2, 2025
Posted by: Chandu
[This review was collected as part of a promotion.] These are one of the lightest earbuds and are very comfortable to wear and they fit very well as well.able to control it using voice is even better.
Value
5
Written by a customer while visiting Samsung US
Posted by: Ed B
from Southeastern U.S.
Verified Purchase:Yes
Didn't expect them to be sooooo much better than other cheaper models. I'm so glad a got a pair. Sound is fantastic and the bonus of amplifying sounds to mimic a hearing aid is a big plus.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Quan B
Expertise:Intermediate
Verified Purchase:Yes
Nice sounding buds... Despite the 3 different ear sizes they still don't stay in my ears when i am doing activities.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R Team, March 11, 2025
Thanks for sharing your experience with the Galaxy Buds3 Pro, Quan! We're glad to know that you appreciate the sound quality. The Buds3 Pro features a refreshed design and revolutionary sound, crafted for true audio lovers. With a comfortable new shape and improved hardware, these earbuds deliver the high-resolution audio experience your ears have been craving. To achieve the best fit during activities, it's essential to choose the right ear tips from the various sizes included. Properly fitting ear tips will prevent gaps between your ear and the tips, minimizing sound leaks and optimizing audio performance. Once you’ve selected the right tips, check the bottom of each earbud for directional marks ("L" for left and "R" for right). Insert the right bud into your right ear with the "R" facing you, and similarly insert the left bud into your left ear with the "L" facing you. Make sure to angle the microphone at the bottom towards your mouth for better audio quality. You can adjust the earbuds by rotating them until they feel comfortable. Additionally, you can run an earbud fit test in the Galaxy Wearable app to ensure you have the right fit. If you have any further concerns or questions, please don't hestitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Best headphones I've ever used
on March 1, 2025
Posted by: Samsong
[This review was collected as part of a promotion.] Work so fluently with my S24 Ultra, impeccable sound and features, best in the world noise cancellation and ambient sound, endless features that are part of everyday necessity. Look vibrant and feel so comfortable! Microphones are on point for phone calls and recordings. Amazing app and so easy to understand and utilize all the features. Next level evolution of headphones that Samsung will only keep pushing the limits with and top the smart phone/ accessories/ appliances field of any company. I love my Samsung tablet, watch, headphones and S24 ultra and oven. Wil never use any other products over Samsung. Thank you to all that put in your everyday effort, energy, blood, sweat, tears and love into making our lives so much less stressful and just showing you care about your customers. Lets go team Samsung❤️ Keep up the amazing and incredible job to everyone that works for Samsung each and every day! God bless you all and thank you so much for everything🙏
Value
5
Written by a customer while visiting Samsung US
Posted by: Robert
from Califorina
Expertise:Intermediate
Verified Purchase:Yes
The absolutely the best pair of Samsung earbuds I've ever owned. I've own just about every one except for the bean shaped ones
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Exceptional value with top-class noise-cancelling
on March 1, 2025
Posted by: Buds3ProRock
[This review was collected as part of a promotion.] What can I say about the Galaxy Buds3 Pro? I'm lost for words at the seamlessness and design of these new Samsung Buds. Right out of the box they quickly and smoothly paired to my Z Flip5 with a single tap, and have never lost connection since. They're reliable and secure. The fit and comfort is like something I've never used before. The best part is, they look good while being so comfortable. They angular design and Blade lights are so cool. I've received many compliments and people saying they look way cooler than AirPods. Now let's get to sound. When it comes to normal usage, there's not a bit of lag and the audio quality is pristine. Lows are punchy and highs are clear. Beautiful headphones for listening to music, watching Netflix, and nearly every other use. Then we get to noise cancelling, and these things are insane at that. Ambient sound mode makes me forget I'm even wearing them, while noise-cancelling mode puts me in my own serene environment, drowning out the noise around me. These tiny little buds are even equipped with Galaxy AI and their translation features have come in handy. I can access Gemini instantly and ask a question and then get back to whatever I need. The swipe and touch functions on the stem of the buds are also super intuitive and easy to access. Overall, the Samsung Galaxy Buds3 Pro are one of the most recommendable pieces of tech I've ever owned. They're cross-compatible and just work so well. Not to mention, the price is totally reasonable.
Value
5
Written by a customer while visiting Samsung US