Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,808 Reviews)
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Great sound and personalibility
on March 2, 2025
Posted by: retro765
[This review was collected as part of a promotion.] Great earbuds with seamless connectivity to my phone. I always use my galaxy buds when playing online and chatting with my friends and the microphone has been amazing with no issues
Value
5
Written by a customer while visiting Samsung US
Posted by: Andy
from Texas
Expertise:Expert
Verified Purchase:Yes
Firmware updates have helped these work so much better
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy R&R Team, April 10, 2025
Thanks for taking the time to reach out to us, Andy. It's great to see that the firmware updates have made your Buds3 Pro work even better! Keeping your earbuds updated is easy with the Galaxy Wearable app on your phone or tablet or the Galaxy Buds app on your PC. These apps let you check for and install updates, ensuring your earbuds stay current and continue to provide the best experience. Thank you for sharing your feedback! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Mikey
Expertise:Intermediate
Verified Purchase:Yes
While these are a bit easier the handle (and lose) than the Buds2 Pro, the touch controls are MUCH harder to master, and not as intuitive. The battery life is about HALF that of the Buds2 Pro. Yet the charging takes TWICE as long. The 3's are lighter and much more apt to stay in place during physical movement than previous generations. If you decide to get these, get an aftermarket case/cover as the hard plastic shell will scratch up quick.
No, I would not recommend this to a friend.
Performance
3
Design
2
Value
2
Response from Samsung USBy R&R Team, March 14, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Mikey. We appreciate your detailed feedback, as it helps us improve and address your concerns. When it comes to pinch controls, the Galaxy Buds3 Pro utilize pinch and swipe gestures instead of standard touch controls. Pinch gestures allow you to manage features such as playing/pausing music, skipping tracks, or answering calls. Although this system is different from previous models, it’s designed to reduce accidental touches and enhance usability. If you’re finding these gestures challenging, we recommend exploring the “Earbud controls” settings in the Galaxy Wearable app. This lets you enable or disable specific features and customize them to better suit your preferences. For battery life, the Galaxy Buds3 Pro offer up to 26 hours of playtime with a fully charged case, which can extend up to 30 hours depending on usage habits. To optimize battery performance, it’s important to store the earbuds in the charging case with the lid closed when not in use. Adjusting notification settings through the Galaxy Wearable app can also help conserve power during extended use. If you have any further questions, please be sure to reach out to us at Samsung Suport. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: NotMe
Verified Purchase:Yes
Noce but pricey just head phones :( I said they are just headphones. I always worry about losing one. I bet you cant just buy one...
Response from Samsung USBy R&R Team, March 4, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro! We understand that losing a bud can be a concern. With features like ‘Find My Earbuds, you can easily locate them if they go missing. We’re excited about how Galaxy AI enhances the sound quality by adapting the equalizer and active noise control (ANC), ensuring a personalized listening experience. With the first-ever 2-way speaker featuring a woofer and tweeter, with Dual Amp technology, the Buds3 Pro deliver high-quality audio of up to 24-bit/96kHz. This creates an immersive listening experience that we hope you'll love. Once again, we appreciate your feedback. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Buds 3 pro
on March 2, 2025
Posted by: Link120989
[This review was collected as part of a promotion.] Amazing vibrant sound. Noise cancelation is superb. Love that I can speak and the volume automatically lowers and the ambient turns on. Love the start and stop music verbal commands. Would 100% recommend these buds.
Value
5
Written by a customer while visiting Samsung US
Posted by: Coby
Verified Purchase:Yes
One earbud keep disconnecting........I need refund
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, March 7, 2025
We appreciate you taking the time to share your experience with the Galaxy Buds3 Pro, Coby. We truly value your feedback, and we hate to see that you're having trouble with one earbud disconnecting. Your satisfaction is important to us, and we're here to help. We recommend checking a few things that might be causing this. First, ensure that you're wearing the earbuds correctly, as a proper fit is required for normal operation. Additionally, check the Bluetooth range between your earbuds and your phone, making sure there are no obstructions that could interfere with the connection. It's also crucial to ensure that your earbuds are up-to-date with the latest software. You can check for updates through the Galaxy Wearable app on your phone or tablet. Lastly, please verify that your earbuds have sufficient battery life, as a low battery can cause disconnection. Samsung products are covered against manufacturing defects in material and workmanship by a limited 12-month warranty. Additionally, we offer Samsung Care+ for eligible devices, which provides extended protection and extra support. You can enroll eligible mobile devices on Samsung.com at the time of purchase, or within 60 days of purchase at samsungcareplus.com. If this persists despite these troubleshooting steps, we can certainly look into processing a refund for you. Please contact us at 1-800-SAMSUNG or visit our support page. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: 1PJP
from Wisconsin
Verified Purchase:Yes
These work so much better than my last Galaxy Buds. Those cut out all the time and would fall out of my ear. The Buds3 Pro has never cutout at all and fits snugly in my ears.
I would recommend this to a friend!
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Battery Life
on March 2, 2025
Posted by: Titaniumwatch
[This review was collected as part of a promotion.] This battery lasts me three days and I only ever have to charge it for 30 minutes. It is so convenient. It is so strong and durable I have hit it against many wall without a scratch (on the watch).
Value
5
Written by a customer while visiting Samsung US