Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,808 Reviews)
Open Ratings Snapshot
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Yes, they are amazing
on March 4, 2025
Posted by: Sam Song
Expertise:Expert
Verified Purchase:Yes
For those wondering about comparison..yes these are as good if not better than certain Pro 2s from fruity companies. Great quality, great noise cancellation, great for calls. Love these headphones.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Its has a loud volume its such a great phone it's
on March 4, 2025
Posted by: Lov28281ug2y1u
[This review was collected as part of a promotion.] My favorite quality is it runs faster it loud volume and lots of memories
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It last a long time the music is very loud i
on March 4, 2025
Posted by: Slm0183
[This review was collected as part of a promotion.] It works for everything I'm mad I didn't get it sooner it's very comfy and durable it fits so well. And the best part is noise canceling.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Decent Product
on March 4, 2025
Posted by: Jason
from Los Angeles, CA
Expertise:Expert
Verified Purchase:Yes
Earbuds are great sometimes. Battery doesn’t last as much as the Buds Pro 2. During phone calls, callers report an echo during calls. Buds slip out of ears sometimes. Accidentally hang up on calls because you end up pressing the side button when adjusting buds.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
3 out of 5
3
Value
3 out of 5
3
Response from Samsung USBy R&R Team, March 6, 2025
Thanks for reaching out, Jason. We appreciate you sharing your experience with the Galaxy Buds3 Pro. It's good to see that your buds have worked great for you but we would like to help ensure you always have a great experience. We see that your battery isn't lasting as long as your Buds2 Pro. The Galaxy Buds3 Pro offer up to 26 hours of playtime per charge, extending to 30 hours with a fully charged case. To help you get the most out of your earbuds, here are a few adjustments you can make. Always store your earbuds in the charging case with the cover closed when not in use. You can also modify the notification settings via the Galaxy Wearable app on your connected phone, or through the Galaxy Buds app if you’re using iOS. If people are hearing an echo while on calls, please ensure your earbuds have the latest software update; if they do, a reset through the Wearable app may enhance performance. For accidental presses, try adjusting the buds from the top instead of the stems. Remember, Samsung products are covered by a one-year warranty against manufacturing defects. We also offer Samsung Care+ for extended protection and support, which can be enrolled during or shortly after your purchase. If any of this persists, please be sure to reach out to us at Samsung Support so that we can further assist. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Super feature
on March 4, 2025
Posted by: Cg124gr
[This review was collected as part of a promotion.] Amazing audio seamless experience easy switch between devices
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this product because it easy to ues
on March 3, 2025
Posted by: Zulu1S25
[This review was collected as part of a promotion.] This is the best Bud's I've ever had especially the function of the lightd
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great sound for music and movies!
on March 3, 2025
Posted by: david35mm
from Manizales, Colombia
Expertise:Intermediate
This pair of earbuds are quite honestly the best I have used in my life, they are comfortable and have never fell out of my ears, and I do have small ears. The sound is superb, punchy bass, clear vocals, it does feel immersive. Now, about the noise cancelling I'd say it is just above average, while riding a bus I do still hear the engine and people chattering. The passthrough is also a really handy feature so that I don't need to take the earbuds off to talk to somebody.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good features overall
on March 3, 2025
Posted by: Happyyappy
[This review was collected as part of a promotion.] The issue with the high quality audio is very noticeable delay on all videos, from YouTube to instagram, without much improvement in audio quality.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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