Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,808 Reviews)
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Comfartable
on March 4, 2025
Posted by: Napohash
[This review was collected as part of a promotion.] Easy to use & more comfortable than previous buds. Seem to stay in my ear better.
Value
5
Written by a customer while visiting Samsung US
Posted by: aeromav
from Hawaii
Verified Purchase:Yes
Best quality earbuds I owned. Sound quality is excellent.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
One Bud Will Not Charge
on March 4, 2025
Posted by: Will
from Denver l, VO
Expertise:Intermediate
One bud will not change had these a month and the left bud will no longer charge. Cleaned, restarted, tried reset, and reseated the buds and still nothing. Google this and you'll see it's a widespread issue.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
1
Response from Samsung USBy R&R Team, March 6, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Will. We truly appreciate your feedback and understand how important it is for you to enjoy all the incredible features these earbuds offer, like immersive sound quality and seamless connectivity. Since it sounds like you've already performed all the necessary troubleshooting steps, we would love to gather some additional information to assist you further. Our goal is to ensure you can fully enjoy the advanced features of your Galaxy Buds3 Pro. To get started, please reach out to us at Samsung Support. We're here to help and look forward to resolving this together so you can enjoy your Galaxy Buds3 Pro to the fullest! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: 2Much
from GA
Expertise:Intermediate
Verified Purchase:Yes
I love the sound and design of the Galaxy Buds3 Pro Silver but dislike the fact that it does not remain in place. It has fallen off more times than it has remained in place.
I would recommend this to a friend!
Features
3
Performance
3
Design
5
Value
4
Response from Samsung USBy R&R Team, March 6, 2025
Thanks for sharing your honest feedback on the Galaxy Buds3 Pro. We love to see that you love the sound and design of these buds. The Galaxy Buds3 Pro are designed to deliver a high-resolution audio experience with a comfortable, new shape. They feature an Adaptive Equalizer with Galaxy AI that adjusts audio based on how the buds sit in your ears, ensuring the best sound quality every time you use them. The buds also come with Adaptive Noise Control, allowing you to immerse yourself in sound while staying alert to your surroundings. Discomfort with earbuds, whether they are too tight or too loose, can be frustrating, especially while jogging or enjoying music. Samsung earbuds offer a solution to this common challenge. Please check out the link attached to help you get the best fit with your buds. If you have any further questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Posted by: Jacqueline
Verified Purchase:Yes
I like the style better than the old ones quality is okay as far as sound needs more Bass and microphone is better but has room for improvement
Written by a customer while visiting Samsung US
Customer Rating
4
Nice sound buds
on March 4, 2025
Posted by: Travelfan257
[This review was collected as part of a promotion.] Samsung Galaxy Buds 3 Pro Review
I recently got the Samsung Galaxy Buds 3 Pro, and overall, I'm quite impressed with the experience.
Design & Comfort:
The earbuds have a sleek, premium look with a metallic finish. The new stem design fits comfortably in the ears, and the earbuds feel lightweight. They come with different-sized ear tips, making it easy to find the perfect fit. However, the stem design might not be the best for sleeping on your side.
The earbuds have a sleek, premium look with a metallic finish. The new stem design fits comfortably in the ears, and the earbuds feel lightweight. They come with different-sized ear tips, making it easy to find the perfect fit. However, the stem design might not be the best for sleeping on your side.
Sound Quality:
The sound quality is excellent, especially for music. The bass is deep, and the vocals sound clear. The noise cancellation works really well, blocking out most background noise. The ambient sound mode is also useful when you need to hear your surroundings.
The sound quality is excellent, especially for music. The bass is deep, and the vocals sound clear. The noise cancellation works really well, blocking out most background noise. The ambient sound mode is also useful when you need to hear your surroundings.
Battery Life:
The battery life is solid, lasting around 6 hours with noise cancellation on and even longer without it. The case provides extra charges, which is great for long days.
The battery life is solid, lasting around 6 hours with noise cancellation on and even longer without it. The case provides extra charges, which is great for long days.
Connectivity & Features:
Pairing with my phone was quick and simple. The touch controls work smoothly, and the voice detection feature automatically switches to ambient mode during conversations. The earbuds are also water-resistant, making them perfect for workouts.
Pairing with my phone was quick and simple. The touch controls work smoothly, and the voice detection feature automatically switches to ambient mode during conversations. The earbuds are also water-resistant, making them perfect for workouts.
Overall Opinion:
I'm very happy with the Samsung Galaxy Buds 3 Pro. They offer great sound, useful features, and a stylish design. If you're looking for premium wireless earbuds, these are definitely worth considering
I'm very happy with the Samsung Galaxy Buds 3 Pro. They offer great sound, useful features, and a stylish design. If you're looking for premium wireless earbuds, these are definitely worth considering
Value
4
Written by a customer while visiting Samsung US
Posted by: ryan0584
Expertise:Intermediate
Verified Purchase:Yes
Pro: excellent ambient sound during calls and callers have not been able to hear interference well in truck or at the beach. Comfortable fit. Quality case with good charging and color ID.
Con: compared to buds 2 pro overall adaptive sound experience is poor even set to max. Sound quality especially in bass is poor. Battery life is poor even with most settings turned off. Silver sucks they should make black.
Con: compared to buds 2 pro overall adaptive sound experience is poor even set to max. Sound quality especially in bass is poor. Battery life is poor even with most settings turned off. Silver sucks they should make black.
Response from Samsung USBy R&R Team, March 6, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Ryan! We’re glad to see you’re enjoying the excellent ambient sound during calls! The Buds3 Pro is designed to let in just the right amount of your environment, ensuring clear communication without interruptions. Comfort is also key for us, so we’re happy to know the fit meets your expectations. We appreciate your feedback on the adaptive sound experience. While the Galaxy Buds3 Pro provides a wide range of sound profiles tailored for different environments, we continuously aim to improve our features and audio quality, including bass. We recommend adjusting your EQ settings in the Wearable app to align with your listening preference. The Galaxy Buds3 Pro is designed for extended use, but we understand that usage patterns can vary. To help conserve battery power when you need it most, consider a few adjustments. When you're not using the earbuds, make sure to store them in their charging case with the lid closed. Additionally, you can adjust the notification settings through the Galaxy Wearable app on your connected phone, or if you're using iOS, modify the settings in the Galaxy Buds app. By following these simple tips, you can maximize the battery life of your Galaxy Buds3 Pro. As far as color options, we appreciate your enthusiasm for the design! We're always looking to expand our offerings, and your preference for black is noted. Your insights are invaluable in helping us create the best experience possible, and we hope you continue to enjoy your Galaxy Buds3 Pro! If you have any further concerns or questions, please be sure to reach out to us at Samsung Support! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Love the upgraded software and hardware
on March 4, 2025
Posted by: Nerdykid
[This review was collected as part of a promotion.] Amazing noise canceling compared to the previous generation.
Value
5
Written by a customer while visiting Samsung US