Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,808 Reviews)
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
around 8 hours of playback time on a single charge
on March 4, 2025
Posted by: BudsLast
[This review was collected as part of a promotion.] I've been using the Samsung Buds 3 Pro for a few days now, and I must say, they have exceeded all my expectations. Here are the main reasons why I believe these earbuds deserve a solid 5-star rating:
**Sound Quality:**
The Buds 3 Pro deliver outstanding sound quality with rich bass, clear mids, and crisp highs. The audio experience is immersive and enjoyable, making it perfect for music lovers and audiophiles alike.
The Buds 3 Pro deliver outstanding sound quality with rich bass, clear mids, and crisp highs. The audio experience is immersive and enjoyable, making it perfect for music lovers and audiophiles alike.
**Active Noise Cancellation (ANC):**
The ANC feature on these earbuds is top-notch. It effectively blocks out ambient noise, allowing me to focus on my music or calls without any distractions. The ambient sound mode is also a great addition, letting me stay aware of my surroundings when needed.
The ANC feature on these earbuds is top-notch. It effectively blocks out ambient noise, allowing me to focus on my music or calls without any distractions. The ambient sound mode is also a great addition, letting me stay aware of my surroundings when needed.
**Comfort and Fit:**
The Buds 3 Pro are incredibly comfortable to wear, even for extended periods. They come with multiple ear tip sizes, ensuring a secure and snug fit. I can wear them during workouts, commutes, and long flights without any discomfort.
The Buds 3 Pro are incredibly comfortable to wear, even for extended periods. They come with multiple ear tip sizes, ensuring a secure and snug fit. I can wear them during workouts, commutes, and long flights without any discomfort.
**Battery Life:**
One of the standout features of the Buds 3 Pro is their impressive battery life. With ANC turned off, I get around 8 hours of playback time on a single charge. The charging case provides additional charges, extending the total battery life to up to 28 hours. This allows for all-day listening without worrying about running out of power.
One of the standout features of the Buds 3 Pro is their impressive battery life. With ANC turned off, I get around 8 hours of playback time on a single charge. The charging case provides additional charges, extending the total battery life to up to 28 hours. This allows for all-day listening without worrying about running out of power.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sound is Incredible!!!
on March 4, 2025
Posted by: JMontello
[This review was collected as part of a promotion.] I love the tactile controls very intuitive.
I always had a bit of an issue with accidently hanging up phone calls with the Galaxy Buds2 Pro because though they hardly ever fell out I am the kind of person where I'm always adjusting my earbuds so they don't fall out...now I haven't dropped one call because they feel like they don't move and with the new controls it's a life saver. The sound is amazing and the auto switch to ambient is amazing for when I go grocery shopping or just cleaning the house.
Samsung keep up the good work and I'll be a customer for life!
I always had a bit of an issue with accidently hanging up phone calls with the Galaxy Buds2 Pro because though they hardly ever fell out I am the kind of person where I'm always adjusting my earbuds so they don't fall out...now I haven't dropped one call because they feel like they don't move and with the new controls it's a life saver. The sound is amazing and the auto switch to ambient is amazing for when I go grocery shopping or just cleaning the house.
Samsung keep up the good work and I'll be a customer for life!
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
Thank you for being so understanding with me being I'll on my trade in phoneI am still ill but I was able to make it out today thank you so much but it is off and on the way to you....
Written by a customer while visiting Samsung US
Customer Rating
5
Great for all audio
on March 4, 2025
Posted by: Lotus70
[This review was collected as part of a promotion.] The buds were easy to learn and operate. I use them for audio books,music and watching TV without disturbing others.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Doesn't get any better than this
on March 4, 2025
Posted by: skruB85
[This review was collected as part of a promotion.] I can't take them out my ear, only to charge them. I like clarity and the noise canceling especially when I'm at work in the warehouse. I also like the fit in the ear. Best buds on the market right now for Samsung user's
Value
5
Written by a customer while visiting Samsung US
Posted by: Brian
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Great sound quality,
I love the noise cancelling . Overall I'm impressed.
My wife hates the fit of them so I guess they are not right for everyone.
I love the noise cancelling . Overall I'm impressed.
My wife hates the fit of them so I guess they are not right for everyone.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Response from Samsung USBy R&R Team, April 10, 2025
Thank you for sharing your thoughts about the Buds3 Pro, Brian! It's great to see that you're impressed with the sound quality and the Adaptive Noise Control, which helps block out unwanted sounds while letting in just the right amount of ambient noise. The Buds3 Pro are designed with a new shape for a snug fit, but as you mentioned, fit can vary from person to person. We encourage users to experiment with the additional bud tips provided to get the best fit. Your feedback highlights how important comfort is, and we appreciate you taking the time to share your experiences! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Jcendless
from Fullerton CA
Expertise:Intermediate
Verified Purchase:Yes
I love wireless ear buds from airpod pro to bose. I have upgraded to this one from previous Bud2 pro. I wasn't convinced and only difference was extra features and cosmetics. Owning two different eco system i compared against airpod pro 2 and its sad to admit I would place this third on my list 2nd being bose ultimate QC and first being AP pro2. Maybe they will release firm ware later to make ANC better
I would recommend this to a friend!
Features
3
Performance
3
Design
5
Value
3
Response from Samsung USBy R&R Team, March 7, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Jcendless. We genuinely value feedback from loyal users like you.. We understand that comparing different ecosystems and products is crucial for enthusiasts like yourself. It's clear that you're passionate about audio quality, and we hate to hear that the Active Noise Cancelling (ANC) feature of the Buds3 Pro didn't meet your expectations. Our team is continuously working on firmware updates to enhance the performance of our products, including the ANC feature. To ensure you get the best experience, we recommend checking if your Galaxy Buds3 Pro are up to date with the latest software. For optimal ANC performance, it's also essential to ensure that the earbuds fit properly. Ensuring that the ear tips fit snugly in your ears without any gaps and that the ear tips and the grooves of the earbuds are fully aligned and installed correctly can make a significant difference. If needed, trying larger ear tips for a better fit might help as well. We appreciate your candid feedback. Your feedback drives us to strive for excellence, and we’re committed to delivering an exceptional experience with every update. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
They aren't functioning as they should
on March 4, 2025
Posted by: Hollister
I bought two of the buds 3 pro and for a while they were fine. I mean the worked extremely well but one side stop playing and simply wouldn't charge. Though it has life in the buds the case doesn't charge them. I found this surpringly strange. I am frustrated because I don't know if I just have the worst luck and bought two defected buds or if the line is affected. Please help
Response from Samsung USBy R&R Team, March 6, 2025
Hey Hollister! Thank you for taking the time to share your experience with the Galaxy Buds3 Pro. We’re thrilled to see that you enjoyed their exceptional sound quality and performance! We understand how disappointing it can be if one side isn’t performing as expected. The Buds3 Pro are designed with advanced features, featuring a long-lasting battery life, so when one bud isn’t charging or syncing correctly, it can certainly be frustrating. If you haven’t already, please make sure you’re using the correct charging case and charger that came with your buds, as this ensures optimal performance. Additionally, try cleaning the charging contacts on both the buds and the case to ensure there’s a good connection. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If you need further assistance, we encourage you to reach out to us directly at Samsung Support. We appreciate your loyalty and hope you continue to enjoy the incredible audio experience that Galaxy Buds3 Pro offers! -Kelvin
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Written by a customer while visiting Samsung US