Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,808 Reviews)
Open Ratings Snapshot
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Surround sound in your ears!
on March 5, 2025
Posted by: Lerryjin
[This review was collected as part of a promotion.] The immersive sound quality of these earbuds truly elevates the listening experience. The comfortable fit makes them perfect for extended wear. Their noise-canceling capabilities effectively block out distractions, creating a peaceful environment. The sleek design and compact case add to their overall appeal. These earbuds are a fantastic investment for anyone seeking high-quality audio on the go.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Greatest Buds
on March 5, 2025
Posted by: TIEGO OUEDRAOGO
Expertise:Intermediate
Verified Purchase:Yes
The Samsung Galaxy Buds3 are a great option for those looking for comfortable, stylish earbuds with solid noise cancellation.
Price was really reasonable du to the promotions. I got over 67% or 87% off.
However, a long battery life is needed and a perfect fit for intense activities may want to consider other options.
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Negative 5
on March 5, 2025
Posted by: Santos
Verified Purchase:Yes
There constantly falling out of my ears no matter what size I use. Right side stopped working, wont charge. I barely bought them less then 2 weeks ago
Response from Samsung USBy R&R Team, March 10, 2025
Thanks for taking the time to share your candid feedback on the Galaxy Buds3 Pro, Santos. Your feedback is essential as we continue to make changes and improvements. We noted your concerns regarding the buds falling out as well as one of the buds not charging. The Galaxy Buds3 Pro comes with different-sized ear tips. It's important to ensure you have the right size tips for your ears. A proper fit will help eliminate any gaps between your ear and the ear tip, which can prevent sound leaks and ensure optimal audio quality. If you need instructions for changing the tips, please refer to our guide for the Buds3 Pro. Since you’ve already experimented with the extra tips, you can also run an earbud fit test in the Galaxy Wearable app to confirm you have the correct fit. Regarding the right bud not charging, we recommend checking out the link attached for options to help troubleshoot this. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this persists, please do not hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Product is overall great
on March 5, 2025
Posted by: Smallpotatoes
[This review was collected as part of a promotion.] These earbuds have changed my life. I hate public places and have a hard time tuning out the noises, with these there is no comparison in my opinion. I use my earbuds everyday for between 5-15 hr. So something that is comfortable, that has a small profile, that fits in the ear with no pressure is a win in my book. The sound quality is 10/10, the quality is 10/10, the look and feel is 10/10. I normally have a hard time because of pressure on the bone in my ear but not these bad boys. They truly have made my life differences. I will have them for as long they are working. Thank you to the team that designed these.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
BUD3
on March 5, 2025
Posted by: ryan
Verified Purchase:Yes
Surprised with great quality sound. These Buds3 are for you!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good product
on March 5, 2025
Posted by: Depbxbx
Verified Purchase:Yes
Good product .
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic product
on March 5, 2025
Posted by: Distroyer
[This review was collected as part of a promotion.] Design
new design facilitates intuitive pinch controls for playback and noise cancellation. While some users appreciate the improved ergonomics, others have noted that the fit may not be as comfortable for all ear shapes.
Sound Quality
The Buds 3 Pro deliver clear and immersive audio. Reviewers have praised their sound quality, noting that they rank among the best in the market.
Battery Life
The earbuds offer a continuous playback time that is considered adequate but not exceptional. Users seeking longer battery life may need to recharge more frequently during extended use.
Integration and Features
For Samsung Galaxy device owners, the Buds 3 Pro provide seamless integration, unlocking features such as
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome
on March 5, 2025
Posted by: Paulinho68
from San Francisco, CA
Expertise:Expert
Verified Purchase:Yes
These are awesome! Not only they sound really good, but they function very well m
I would recommend this to a friend!
Features
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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