Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,808 Reviews)
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Greyghost
from North Carolina
Expertise:Expert
Verified Purchase:Yes
They work great and the sound quality is awesome. They're an improvement over the buds 2 pro, They're more comfortable in the ear and less fatiguing when worn for an extended period of time. They require less volume to achieve the same level of fidelity as the buds 2.
I would recommend this to a friend!
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Buds On The Market
on March 6, 2025
Posted by: ELECTRICDW
[This review was collected as part of a promotion.] The Samsung Galaxy Buds Pro 3 are a compelling choice for those seeking premium wireless earbuds, especially if you're already part of the Samsung ecosystem. Here's a breakdown of their standout features:
What Makes Them Shine
1. Audio Quality: The Buds Pro 3 deliver exceptional sound with a V-shaped audio profile, offering deep bass and crisp treble.
2. Active Noise Cancellation (ANC): The ANC is top-notch, effectively drowning out background noise to immerse you in your music.
3. AI Features: With hands-free voice controls and an interpreter mode supporting 20 languages, these earbuds are a tech enthusiast.
4. Design and Comfort: Lightweight and sleek, they fit comfortably for extended use.
5. Seamless Actions Across Apps: The Galaxy Buds Pro 3 allow you to switch between apps and devices effortlessly, ensuring smooth transitions whether you're jumping from a video call to streaming your favorite playlist.
1. Audio Quality: The Buds Pro 3 deliver exceptional sound with a V-shaped audio profile, offering deep bass and crisp treble.
2. Active Noise Cancellation (ANC): The ANC is top-notch, effectively drowning out background noise to immerse you in your music.
3. AI Features: With hands-free voice controls and an interpreter mode supporting 20 languages, these earbuds are a tech enthusiast.
4. Design and Comfort: Lightweight and sleek, they fit comfortably for extended use.
5. Seamless Actions Across Apps: The Galaxy Buds Pro 3 allow you to switch between apps and devices effortlessly, ensuring smooth transitions whether you're jumping from a video call to streaming your favorite playlist.
Value
5
Written by a customer while visiting Samsung US
Posted by: Pricella
Expertise:Beginner
Verified Purchase:Yes
the audio is clear, excellent audio quality and fits in the ear comfortable.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anon
from Colorado
Expertise:Expert
Verified Purchase:Yes
Left earbud became quiet after a month of use. Overall they are nice but Samsung has been little help with the repair.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
2
Response from Samsung USBy R&R Team, March 7, 2025
Thanks for sharing your detailed feedback on the Galaxy Buds3 Pro. We appreciate your insights and want to ensure that you have the best experience possible with our devices. The Galaxy Buds3 Pro are designed with advanced features like Adaptive Equalizer with Galaxy AI, which tailors your sound based on how you wear your Buds, ensuring immersive audio on-the-go. However, we understand that the left earbud becoming quiet can be frustrating. Cleaning the microphone hole, speaker, and air duct can often resolve this. Before cleaning the speaker, detach the ear tip from the latch at the bottom of the earbud and remove any earwax or debris with a clean, dry, and soft brush, cotton swabs, or other tools. Be gentle to avoid damaging the components. Make sure you are wearing the earbuds correctly and adjust the volume using your device. Also, check the battery status of your earbuds and ensure they are fully charged. If you can't hear sound well during calls, check if Ambient sound mode is enabled. Sometimes, a simple restart of your phone and earbuds can resolve audio quality concerns. Lastly, ensure your earbuds have the latest software updates. If you need any further assistance or have more questions, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Luis
from California
Expertise:Intermediate
Verified Purchase:Yes
Great sound!! and good size. The first earbuds i have been happy with.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Jose
Verified Purchase:Yes
These are the poorest quality headphones I have ever had in my life.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, March 7, 2025
Hey Jose. We sincerely appreciate your feedback regarding your experience with the Galaxy Buds3 Pro. We hate to see that the buds did not meet your expectations so far. Your feedback is valuable as it helps us improve our products and services. The Galaxy Buds3 Pro were designed to offer a premium audio experience with features such as Adaptive Noise Control, high-resolution audio support, and a comfortable, ergonomic fit. It's disappointing to learn that you did not experience these benefits. We understand how important quality is when it comes to our devices and service. To better assist you, please provide more details about the specific concerns you encountered. Please reach out to us at Samsung Support so that we can get started. We look forward to hearing from you soon and finding a solution that meets your needs. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Gowtham
from Pittsburgh, PA
Expertise:Intermediate
Verified Purchase:Yes
Unfit to my ears. Keeps sliding from ear. Very uncomfortable to wear. Batter life is good. Sound quality is good, but not different from previous versions
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
1
Value
2
Response from Samsung USBy R&R Team, March 10, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Gowtham! We’re pleased to see that you're enjoying the good battery life and sound quality these buds offer. The Galaxy Buds3 Pro provides up to 26 hours of playtime per charge, which can be extended to up to 30 hours with a fully charged case. We understand that you’re finding them uncomfortable and that they don’t fit as securely as you’d like. The Galaxy Buds3 Pro features an ergonomic design tailored for long-lasting comfort, but fit can vary from person to person. Have you had a chance to try out the different ear tips included in the box? Sometimes, experimenting with the various sizes can help achieve a better fit. As we continuously strive to enhance our products, your feedback is vital in helping us provide even better experiences in the future. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Mel Malik
Verified Purchase:Yes
Samsung has neverl left any stone unturned, take for example the vast improvement of airbud 3 pro's over the airbud 2 pro. The shape is designed to stay snug in your ear canal, noise cancellation is amazing but the feature that gets it all is the sound. These buds sound like you are in a concert and the song is being played for you only you.
Written by a customer while visiting Samsung US