Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,808 Reviews)
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Atalay
Verified Purchase:Yes
I feel like these earbuds need more optimization. When I remove one, I hear a strange sound that wasn’t present with my previous Samsung Buds. It seems like this product wasn’t thoroughly tested before release. I’m giving it 3 stars because of the lack of proper optimization. I hope Samsung addresses these issues in future updates so this doesn’t end up being a waste of money.
Response from Samsung USBy R&R Team, March 7, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Atalay! We truly appreciate your feedback and strive to make our products the best they can be. The Galaxy Buds3 Pro are designed for a premium listening experience. If you're experiencing any unusual sounds when removing an earbud, we recommend checking the fit and ensuring the earbuds are properly seated in your ears. The Buds3 Pro also come with adaptive sound controls that automatically adjust based on your environment, enhancing your listening experience even further. Your feedback is invaluable as we continuously work on improving our products. Stay tuned for future updates that may enhance your experience even more! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Impressive as always!!
on March 7, 2025
Posted by: Nore30
[This review was collected as part of a promotion.] I have been a Samsung fan for over 15 years. I have had almost all of the Samsung (Galaxy) phones. Loved everyone of them. With the buds and watch, it completes my collection. These new buds are Amazing! I've only had them a couple of days but I love them. The ease of use is great. The sound quality, Oh My Gosh!! The instant connection to the device is seamless. Don't take my word for it, get your own and experience the magic. Now I may be biased because I'm a Samsung fanatic but I don't care. They make great products. The attention to detail, the specs, the design, everything. You never expect it. Samsung For Life!!!! Come join us, you know you want to..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the improved design of my Galaxy Buds3 Pros
on March 7, 2025
Posted by: TheBiz
[This review was collected as part of a promotion.] The new design is truly remarkable and aesthetically pleasing. Its improved fit ensures a secure and comfortable experience. The seamless transition between my Galaxy devices enhances its versatility. This thoughtful design truly elevates functionality and user satisfaction. It represents a significant improvement and sets a new standard.
Value
5
Written by a customer while visiting Samsung US
Posted by: Blee
Verified Purchase:Yes
Great sound and comfort. I've never owned a pair of ears just go in your without something going around your ear to secure it. I was alwayss fearful that they'd fall out. But these they are amazing. And sound much bigger than they are
Written by a customer while visiting Samsung US
Customer Rating
3
Great Tech
on March 7, 2025
Posted by: Trevor
Expertise:Intermediate
The tech in these are amazing. However, the sound quality is super flat. It had no bass at all and does not match the price tag.
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
5
Value
2
Response from Samsung USBy R&R Team, March 7, 2025
Hi Trevor! Thank you for sharing your thoughts on the Galaxy Buds3 Pro! We're glad to see you appreciate the amazing technology they offer. We noted your concern about the sound quality, and we want to let you know that there are some fantastic features designed specifically to enhance your listening experience. You can customize sound effects for all apps or set individual sound profiles for each app to get the most out of your music and videos. If you haven't already, try exploring the 360 Audio setting in the Galaxy Wearable app. This feature lets you hear immersive sound coming from all directions, making you feel right in the action when you're enjoying your favorite content. Additionally, we have an equalizer option that allows you to select from several presets to tailor the sound to your liking. Just head to Sound quality and effects > Equalizer in the Galaxy Wearable app to adjust the settings according to your personal preference. One more feature to consider is the “Adjust sound to fit” option. It automatically optimizes audio based on the shape of your ears and how you're wearing the earbuds, ensuring an even better listening experience when both earbuds are in use. We hope these features help you enjoy your Galaxy Buds3 Pro even more! If you have any other questions or need assistance, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: KenM
from Baltimore, MD
Expertise:Intermediate
Verified Purchase:Yes
Not a fan of the new design but the quality is great. They definitely cancel out a ton of outside noise.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best buds i ever had
on March 7, 2025
Posted by: NickUSA
[This review was collected as part of a promotion.] The best earbuds I've ever had, very nice noice cancelation, amazing voice and great features including AI one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Awful design
on March 7, 2025
Posted by: Flip_408
Expertise:Expert
Better than the buds 3, but still useless. The features are cool, but its too big for your ears and doesn't stay in. You have to adjust the ear buds for every 1 min of talking you do. The sound in the right bud (which seems to be the most problematic one) is awful. Please go back to the old design.
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R Team, March 7, 2025
Thank you for sharing your detailed feedback on the Galaxy Buds3 Pro. We appreciate your insights and understand how important it is to have a comfortable and reliable fit, especially during calls. The Galaxy Buds3 Pro come with different sized ear tips to help ensure a perfect fit for your ears. The first thing you want to do is make sure you have the right size tips for your ears. You want them to fit so that there isn't a gap between your ear and the ear tip. This helps to avoid sound leaks and ensures optimal audio. If you need instructions for changing the tips, check out our guide for the Buds3 Pro tips. Regarding the sound in the right bud, we recommend visiting the link attached for steps to resolve audio quality concerns. If this persists, please reach out to us at Samsung Support for further assistance. We're here to help ensure you have the best experience with your Galaxy Buds3 Pro. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
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https://www.samsung.com/us/support/troubleshooting/TSG01111323/
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Written by a customer while visiting Samsung US