Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,808 Reviews)
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
1
Disappointed
on March 7, 2025
Posted by: April
Absolutely terrible. I am so disappointed with these. The right side the volume is poor. I have switched out the silicone pieces and they won't stay in my ears, they keep falling out. Battery life is terrible, my old earbuds (samsung buds) lasted longer than these do. They only last about 4 hours.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
2
Value
1
Response from Samsung USBy R&R Team, March 14, 2025
Thanks for reaching out, April! We appreciate your detailed feedback about the Galaxy Buds3 Pro, and we want to address each of your concerns to help improve your experience. For the volume on the right earbud, we recommend gently cleaning the speaker mesh with a soft, dry brush or cotton swab to remove any potential debris, as this can impact audio output. Ensuring the Galaxy Wearable app is updated to the latest version can also help optimize the earbuds' performance and address any software-related concerns. Regarding the fit, the Galaxy Buds3 Pro includes different-sized ear tips to ensure a snug and secure fit. To improve stability, check the directional marks (L and R) on the earbuds and insert the right earbud ("R") into your right ear and the left earbud ("L") into your left ear. Angle the earbuds slightly so the microphone points toward your mouth, and rotate them gently until they feel secure. Running the earbud fit test in the Galaxy Wearable app can confirm whether you’ve achieved an optimal fit. For battery life, the Galaxy Buds3 Pro is designed to provide up to 26 hours of playtime with a fully charged case, and this can be extended up to 30 hours depending on usage. To conserve battery power, ensure the earbuds are placed in the charged case with the lid closed when not in use. You can also adjust notification settings in the Galaxy Wearable app to reduce power consumption, which helps extend the listening experience. If you have any questions or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade
on March 7, 2025
Posted by: iiPhenom
[This review was collected as part of a promotion.] Great sound. Love the new pinch features. Ambient sound is great. Best headphones i have had in years.
Value
5
Written by a customer while visiting Samsung US
Posted by: Dani
from Louisville
Expertise:Intermediate
Verified Purchase:Yes
The right ear has a fuzzy/static sound that i can't get to go away unless I turn all the noise enhancement features off.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R Team, March 7, 2025
We appreciate you taking the time to share your experience with the Galaxy Buds3 Pro, Dani. We understand how frustrating it can be to have a fuzzy or static sound in your earbuds, especially when you're trying to enjoy your favorite tunes. When Active noise canceling, Adaptive, or Ambient sound is enabled, the sound coming through the sub-microphone (located on the top outer edge of your earbuds) is adjusted according to the noise control mode and delivered to the user through the speaker. However, if you touch or cover the area around the sub-microphone while putting your Galaxy Buds on, taking them off, or adjusting them, the microphone may detect sound and cause a beeping or howling noise. To prevent this, make sure the sub-microphone is not covered when you hold the earbuds, especially when Active noise canceling, Adaptive, or Ambient sound is on. If you continue to experience this fuzzy/static sound, we recommend reaching out to our support team via WhatsApp or LiveChat. We're available 24/7 to assist you and ensure you have the best experience with your Galaxy Buds3 Pro. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Avix
from CA
Verified Purchase:Yes
I’ve been using the Samsung Galaxy Buds3 Pro for a week now, and they are fantastic! The sound quality is crystal clear, with deep bass and balanced highs. Noise cancellation works great, blocking out background noise perfectly. They fit comfortably in my ears and don’t fall out. Battery life is good, and they connect seamlessly with my Samsung phone. Definitely worth it! Highly recommend! 🎧🔥
I would recommend this to a friend!
Features
5
Performance
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing
on March 7, 2025
Posted by: Coolname
[This review was collected as part of a promotion.] It's very nice to have Samsung Buds 3 Pro. I like them, and it was an excellent experience. Nice and clean sound, very good noise cancellation. I used to listen to music and play games; it's really joyful. Since I have them, I feel like I can't use my cellphone without them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Breakthrough bluetooth
on March 7, 2025
Posted by: BigJon
[This review was collected as part of a promotion.] I have bought every new pair of galaxy buds over the years and have immediately returned them after use due to several factors. 1. They were weighted in a way that they were very prone to working their way out of my ears. This couldn't be corrected by changing the gasket though the tighter they fit the less prone they were. 2. Audio quality is substantially better and clear. They have excellent low, med, and high tones that really immerse you into the music, podcast, or video that you are enjoying. 3. The controls on a new Bluetooth always take some getting used to but the Galaxy Buds 3 Pro have excellent tactile qualities that really set these buds apart. The answer/end call/play/pause pinch denotes an audible click that is immediately noticed and almost seems as a physical reaction to your actions. The sound the buds make during this action is perfect as well. They really react well to the controls for volume up and down as well. And at an excellent amount of a finger swipe to raise the volume just a perfect amount. 4. The background noise elimination is also a wonderfully performing feature. When I am driving or in a warehouse the one I'm on the phone with doesnt hear all my background noise. Another wonderful thing is when you have both buds in, you can clearly hear the sounds around you and give you peace of mind when you are in a need-for-safety environment. I give an honest 10 out of 10 on the Galaxy Buds 3 Pro.
Value
5
Written by a customer while visiting Samsung US
Posted by: Nemastz
Expertise:Beginner
Verified Purchase:Yes
They have some really cool features like the adaptive listening. However, the earbuds have trouble staying my ears at times
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Posted by: Maple75
from Placerville, CA
Expertise:Intermediate
Verified Purchase:Yes
Fit great, sound quality is awesome. Especially like how well the noise cancelation works on them.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US