Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,808 Reviews)
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Best Samsung Buds Ever Made!
on March 7, 2025
Posted by: Rustiik
[This review was collected as part of a promotion.] This is the best Buds Samsung has ever made hands down! I've used previous models and they were decent at best. These have so many features that I can't ever not have. The Galaxy AI being able to say next song or volume up or down is so convenient. The noise cancellation no matter where I'm at and I want to just be in my own space is amazing! Sound quality is top tier listening to music or watching movies. These are the best earbuds out!
Value
5
Written by a customer while visiting Samsung US
Posted by: Mary Montana
from Elliston Montana
Expertise:Intermediate
Verified Purchase:Yes
One of the best pair of ear buds I have ever owned. They don't hurt my inner ear and block at least 90% of noise. I am very happy with my purchase!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Big DaDD
from Pittsburgh, PA
Expertise:Expert
Verified Purchase:Yes
Best buds ever. Love everything about them. Especially the functionality.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exelent
on March 7, 2025
Posted by: Razr
Verry good, excelent i like the color. And new look
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Flint MI
Expertise:Intermediate
Verified Purchase:Yes
They sound great! Love the active noise cancelation feature. The controls work well!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: James B
Verified Purchase:Yes
Great earbuds! I also have the Bose Quietcomfort Ultras, but these Buds3 Pros are more comfortable and work easier with my Samsung phone. The bass is not as heavy, but that can sometimes be a good thing. Some of the extra features are nice having sometimes, and it is nice having a smaller case than the Bose.
Written by a customer while visiting Samsung US
Posted by: VF in NF
Verified Purchase:Yes
Charging issues and then connecting issues. Not good.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, March 7, 2025
Hey! Thank you so much for sharing your feedback about the Galaxy Buds3 Pro. We truly appreciate hearing from our users as it helps us enhance the experience for everyone. Regarding your concerns about charging, we recommend ensuring that the charging case is clean and that the charging prongs are free from dust or debris. Sometimes, a gentle wipe can do wonders! Additionally, try using a different charging cable or plugging the case into another power source to see if that helps. As for the connectivity, ensuring that your Galaxy Buds3 Pro are within range and fully updated with the latest software can make a significant difference. You can check for software updates through the Galaxy Wearable app on your smartphone. Sometimes, unpairing and then reconnecting your Buds can also refresh the connection. We’re committed to providing you the best experience possible and hope these suggestions help you enjoy your Galaxy Buds3 Pro even more. If you have further questions, please don't hesitate to reach out to us at Samsung Support.-Kelvin
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Written by a customer while visiting Samsung US
Posted by: Bryan
Verified Purchase:Yes
I give it a 2 star. MAINLY because the earbuds themselves do not charge sometimes. Especially the right one. You have to move it around and even sometimes that doesn't work. Other than that they sound really good. I just think you shouldn't have to maneuver the bud just to get a charge. Samsung I've been rocking with you since day 1. And do not let me get started on this S25U I got. Someone needs to explain why Samsung Music keeps popping up randomly on my phone. It's annoying.
Response from Samsung USBy R&R Team, March 11, 2025
Thank you for sharing your feedback on the Galaxy Buds3 Pro, Bryan. We’re glad to see that you enjoy the sound quality, but we understand your concerns regarding the charging concerns. To help you resolve these concerns, please ensure the earbuds are properly seated in the case, as improper positioning can prevent the charging contacts from connecting. Also, check both the case and earbuds for any debris that might interfere with charging, and inspect them for any signs of damage that may require replacement. Finally, always use the included USB cable and a Samsung-approved wall adapter for charging. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. All eligible mobile devices can be enrolled on Samsung.com at the time of device purchase, or within 60 days of device purchase at samsungcareplus.com. If these steps don't resolve the charging concern, please don't hesitate to reach out to us at Samsung Support for further assistance. -Kelvin
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Written by a customer while visiting Samsung US