Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,808 Reviews)
Open Ratings Snapshot
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
First time using wireless bub in my ear.
on March 8, 2025
Posted by: The Fat Greek
Verified Purchase:Yes
Amazing sounds never was a fan of bud in my ears. These are perfect fit .Very Happy!!!
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Product is good
on March 8, 2025
Posted by: TN2000
[This review was collected as part of a promotion.] Easy access for daily usage, but i would recommend to work on touch area and button control it was more easier on buds 2 pro
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Left bud stopped charging.
on March 8, 2025
Posted by: Ralph
Verified Purchase:Yes
They were awesome until the left bud stopped charging.
Response from Samsung USBy R&R Team, March 11, 2025
We appreciate you taking the time to share your feedback on the Galaxy Buds3 Pro, Ralph. We always look forward to hearing from our customers and getting your insights. We see that you had some concerns regarding the left bud not charging. It's great to see that the buds were awesome for you, and we'd like to help enhance your experience with them. If one or both of your Samsung Galaxy buds aren't charging or turning on, the issue may be with the earbuds or the charging case. Ensure you use a Samsung-approved charger, check for damage, and make sure the earbuds and case are free of debris. Align the earbuds properly in the case, and if using wireless charging, position the case correctly on the pad. Inspect the indicator lights and clean the charging contacts. Samsung products are covered by a 12-month limited warranty against manufacturing defects in material and workmanship. You also have the option to purchase additional coverage with Samsung Care+ for eligible devices, which provides extended protection and extra support. If this persists, please reach out to us at Samsung Support for further assistance. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
BEST BUDS BY FAR!!
on March 8, 2025
Posted by: Tydfan1
[This review was collected as part of a promotion.] SEAMLESS ACTION ACROSS APPS, like i have NEVER seen! I can watch a video on my tablet and when my phone rings, it will pause the video and swap to the phone before I even know it's gonna ring,,super cool! I think these may even have deeper bass than previous models. You can't go wrong with SAMSUNG!
Best buds yet!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Buds
on March 8, 2025
Posted by: Gymboy
[This review was collected as part of a promotion.] The Buds 3 Pro are incredibly comfortable to wear! 😍
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love em
on March 8, 2025
Posted by: Joe T
from Des Moines, IA
Expertise:Expert
Verified Purchase:Yes
I love these buds! The sound is great, they're comfortable to wear for long periods of time, and the hands free functions are awesome! My only complaint is the battery life, I could 6 hours of continuous play from my JBL's where I'm lucky to get 4 hours out of these before they need to be charged.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best earbuds ever!!
on March 8, 2025
Posted by: Chapin502
[This review was collected as part of a promotion.] To listen to anything I want to play and get the chance to good quality.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing pair of buds!
on March 8, 2025
Posted by: Smartshopper
[This review was collected as part of a promotion.] Coming from the buds+ I was concerned about the design as well as in ear fit.
These buds are amazing however!
I spend most of my time utilizing the buds for phone calls and these are the best I've had. Callers on the other side hear me excellently with great background noise reduction (couldn't hear the air dryer as I was drying my hair even when on the call).
Fits great in the ears and sound quality for music is amazing. Battery life has also been great.
Seamless connection across Samsung devices and great battery life.
Voice commands are surprisingly great and touch controls do take a few days to get used to but become second nature afterwards.
Samsung provides excellent trade in value deals as well which brings price down a little but these are definitely worth the money!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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