Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,801 Reviews)
Rating breakdown 14,801 reviews
5 Stars
10,176
4 Stars
2,423
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,529)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3
Great sound
on June 29, 2026
Posted by: KayZee
[This review was collected as part of a promotion.] The buds are awesome in sound but I give 3 stars because they fall out of my ear easily which is problematic and annoying.
Value
3
Response from Samsung USBy R&R, July 7, 2026
Hey KayZee,
Thank you for taking the time to share your experience with the Galaxy Buds3 Pro. These earbuds deliver immersive sound, active noise cancellation, and convenient controls for managing music and calls on the go. We're glad to hear the sound quality has impressed you!
However, if the earbuds fall out easily, it can hinder your enjoyment. The Galaxy Buds3 Pro come with multiple ear tip sizes, so it's essential to ensure you have the right size for your ears. A proper fit is crucial to prevent sound leaks and optimize audio quality. If you need guidance on changing the tips, please refer to our guide on Buds3 Pro tips.
Once you have selected the correct ear tips, follow these steps for proper placement:
1. Check the bottom of the earbuds for directional markings, labeled "L" for left and "R" for right.
2. Insert the right (R) bud into your right ear, with the "R" facing you.
3. Insert the left (L) bud into your left ear, with the "L" facing you.
4. Angle the earbuds slightly so that the microphone on the bottom points towards your mouth rather than straight down.
5. Adjust the buds by rotating them forwards and backward until they feel secure.
You can also run an earbud fit test to ensure you have the proper fit. Your feedback about achieving a more secure fit is invaluable and helps us understand what matters most in the listening experience. Thank you for sharing your thoughts with Samsung!
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share your experience with the Galaxy Buds3 Pro. These earbuds deliver immersive sound, active noise cancellation, and convenient controls for managing music and calls on the go. We're glad to hear the sound quality has impressed you!
However, if the earbuds fall out easily, it can hinder your enjoyment. The Galaxy Buds3 Pro come with multiple ear tip sizes, so it's essential to ensure you have the right size for your ears. A proper fit is crucial to prevent sound leaks and optimize audio quality. If you need guidance on changing the tips, please refer to our guide on Buds3 Pro tips.
Once you have selected the correct ear tips, follow these steps for proper placement:
1. Check the bottom of the earbuds for directional markings, labeled "L" for left and "R" for right.
2. Insert the right (R) bud into your right ear, with the "R" facing you.
3. Insert the left (L) bud into your left ear, with the "L" facing you.
4. Angle the earbuds slightly so that the microphone on the bottom points towards your mouth rather than straight down.
5. Adjust the buds by rotating them forwards and backward until they feel secure.
You can also run an earbud fit test to ensure you have the proper fit. Your feedback about achieving a more secure fit is invaluable and helps us understand what matters most in the listening experience. Thank you for sharing your thoughts with Samsung!
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Pro3 buds are amazing
on June 29, 2026
Posted by: Evanator
[This review was collected as part of a promotion.] I love these earbuds. I use them everyday at work and the charge lasts just enough for my use of them and I wouldnt change a thing about them!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great sound and noise canceling
on June 29, 2026
Posted by: cheath
[This review was collected as part of a promotion.] I do Landscaping and the noise canceling has been a game changer keeping my ears from ringing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Booming Galaxy AI
on June 29, 2026
Posted by: Afterthought
[This review was collected as part of a promotion.] These are the best headphones I've ever owned. Great sound and battery life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The Pro bud 3 are great
on June 29, 2026
Posted by: Bigmama
[This review was collected as part of a promotion.] My bud 3 Pro are really great. I bought them when i purchased my first Fold 4 and that was back in 2020. Then when i purchased my Fold 6 in 2025 they paired with my new phone just fine. So i highly recommend them. Yes i know its time to probably upgrade. My moto is, if it's not broken dont fix it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
The Pro bud 3 are great
on June 29, 2026
Posted by: Bigmama
[This review was collected as part of a promotion.] My bud 3 Pro are really great. I bought them when i purchased my first Fold 4 and that was back in 2020. Then when i purchased my Fold 6 in 2025 they paired with my new phone just fine. So i highly recommend them. Yes i know its time to probably upgrade. My moto is, if it's not broken dont fix it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best buds around
on June 29, 2026
Posted by: Budspro
[This review was collected as part of a promotion.] I never believed in the "pro" earbuds until they were on sale one day and I picked them up. They amazed me, comfort and sound. The noise canceling and many features are awesome
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product Review
on June 29, 2026
Posted by: Tlady0807
[This review was collected as part of a promotion.] They work very well and I love the battery life and noise cancelation
Value
5
Written by a customer while visiting Samsung US