Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,808 Reviews)
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3
Not my favorite
on March 10, 2025
Posted by: DarkknightCEO
[This review was collected as part of a promotion.] I never could get a proper seal. Tried multiple tips, and sounds keep escaping.
Value
3
Response from Samsung USBy R&R Team, March 12, 2025
We appreciate you sharing your feedback on the Galaxy Buds3 Pro. We understand the importance of achieving a proper seal for the best sound quality and comfort. Here are some tips to help you get the perfect fit. First, ensure you are using the correct ear tip size. The Galaxy Buds3 Pro comes with multiple sizes of ear tips, so it's essential to try each one to find the best fit for your ears. To wear them correctly, insert the right earbud into your right ear with the "R" facing you and the left earbud into your left ear with the "L" facing you. Angle the earbuds slightly so that the microphone on the bottom points towards your mouth rather than straight down. You can adjust the buds by rotating them forwards and backwards until the fit feels right. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. By following these steps, you should be able to achieve a more secure and comfortable fit, which will enhance your listening experience by reducing sound leakage. If you need further assistance or have any additional questions, please don't hesitate to reach out to us at Samsung Support. Thank you for choosing Samsung! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy Buds pro
on March 10, 2025
Posted by: Buds230foryou
[This review was collected as part of a promotion.] The mic doesn't work all the time. I have sent the device in for them to work on but the problems keeps coming back.
Value
3
Response from Samsung USBy R&R Team, March 12, 2025
Thanks for reaching out to share your feedback on the Galaxy Buds3 Pro! We appreciate your insights. The Galaxy Buds3 Pro offers super clear call quality. Machine learning technology helps reduce background noise, ensuring that your voice is heard even in busy environments. Additionally, the Buds3 Pro are super wideband-ready, providing up to double the Bluetooth audio bandwidth to further enhance call quality with more natural-sounding speech. We see that you may be experiencing some challenges with your mic feedback and would like to help. It looks like you've already had this device sent out for repair but we would like to gather some additional information so that we can provide a personalized resolution. Please reach out to us at Samsung Support so that we can further assist you. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Holy cow was I Blown Away by these new buds!
on March 10, 2025
Posted by: Kdox187
[This review was collected as part of a promotion.] Totally Blown Away by these new buds! The noise cancellation is absolutely phenomenal. All the voice gestures are awesome and work very well. I use these everyday at work. It quickly recognizes when I speak and turns on Ambient sound and I could have conversations and hear everything that's going on in the room. So far my only complaint is that they seem to die very fast I get about 5 to 6 hours out of them. But they charge very quickly I like them so much I bought an extra pair for my fiance. Really cool how I can make them light up or change the speed at which they light up. Highly recommend these
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Buds!!
on March 10, 2025
Posted by: MyBuds3
[This review was collected as part of a promotion.] The Earbuds Pro 3 are incredibly impressive when it comes to sound quality. The audio clarity is outstanding, with no issues at all when it comes to hearing music, podcasts, or calls. The bass is powerful, and you can feel it—giving an immersive listening experience. On calls, the clarity is excellent, and the person on the other end can hear you loud and clear without any distortion. The battery life is another major highlight; it lasts a full week, and sometimes even longer depending on usage, which is a huge plus. These earbuds also stand out for their comfort—they fit perfectly in my ears without causing any discomfort, making them my go-to pair for everyday use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Sounds great, but don't stay in my ears well
on March 10, 2025
Posted by: FrankC
[This review was collected as part of a promotion.] These headphones sound great. They have a lot of bass, treble, and mid tones, but also a robust equalizer in the wearables app. The touch gestures are nice and convenient, too. Although the pinch gesture always makes the headphones loose in my ear. The only thing that i wish was better was the retention in my ear. It constantly feels like it's going to fall out. I just need one set of tips in between small and medium.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The Best Pro buds for Android devices
on March 10, 2025
Posted by: TheIconKB
[This review was collected as part of a promotion.] The Galaxy buds 3 Pro were not originally what I was going to buy or looking for but with the deal Samsung offered when buying the Galaxy S25 I couldn't let go of the offer and I am so glad that I didn't from features like the voice commands make daily tasks so much easier with not having to constantly touch my phone or the earbuds to play pause or skip the song or even answer or decline calls makes the Daily routine so seamless.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product!
on March 10, 2025
Posted by: SiphonicMonkey
[This review was collected as part of a promotion.] Absolutely love these. Never liked earbuds before now. Now I can't imagine life without them!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound great product
on March 10, 2025
Posted by: LoveSammy
[This review was collected as part of a promotion.] I really love these so they sound great they look great they feel great everything just great I should have named this title great because that's what these are I recommend them to my friends and family and everyone I see they ask me what are those I'm like hey in the new Galaxy buds pro 3 and they're like whoa and I'm like you're great and I really love him thank you
Value
5
Written by a customer while visiting Samsung US