Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,808 Reviews)
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Great product with lot of options.
on March 10, 2025
Posted by: BSKumar
[This review was collected as part of a promotion.] Galaxy AI is very helpful. Would be great if many world languages are added
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great quality
on March 10, 2025
Posted by: Pablo90
[This review was collected as part of a promotion.] I wanted to buy the new s25 ultra and with it I got a %75 discount and they are very good quality comfortable l, and great sound
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung buds pro
on March 10, 2025
Posted by: Srikanth
[This review was collected as part of a promotion.] Sound quality is great, buds keep falling off the ear very difficult to keep it intact inside, sometimes during call we will try to touch them so that the buds don't fall and this touch would disconnect the call, so had to turn off the touch to answer/reject call feature. Also most of the times when placing buds back into case, it notifies that they are not properly placed in the case and not charging.
Value
3
Response from Samsung USBy R&R Team, March 13, 2025
We appreciate your feedback regarding the Galaxy Buds3 Pro, Srikanth! We're thrilled to see that you're enjoying the excellent sound quality! One of our goals with these buds was to deliver an immersive audio experience. We noted your concerns about the earbuds fitting securely. The Galaxy Buds3 Pro is designed with an ergonomic shape to enhance comfort and stability for all our customers. We recommend experimenting with different ear tip sizes included in the package, as the perfect fit can significantly improve stability. You can also check out the link attached for more options to help you get a better fit. Regarding the touch controls, we appreciate your input! The ability to customize controls is a feature designed to enhance your experience. If frequent touch activation during calls is a concern, we recommend adjusting the buds from the top, rather than the stem. Lastly, concerning the earbuds not charging properly when placed back in the case, ensure that the charging contacts are clean and that you are gently placing the buds into the case for optimal contact. If you continue to experience difficulties, checking that the case is clean can also help improve the charging connection. We value your experience and feedback, and we are continuously working to improve our products. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. Thank you for being a part of the Samsung family! -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Customer Rating
5
Great fit and sound quality
on March 10, 2025
Posted by: Rokaxe
[This review was collected as part of a promotion.] I really like how it fits in my ears. Unlike the first-generation pros, these buds never fall out. The sound quality is amazing, and noise cancellation is my favorite feature!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Almost perfect
on March 10, 2025
Posted by: Sshady
[This review was collected as part of a promotion.] It's a very good product, I love the active noise cancelation, the quality is awesome but the only problem is the shape or the desing because there are very good looking but to slippery
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best earbuds I've purchased ever
on March 10, 2025
Posted by: Antb105
[This review was collected as part of a promotion.] The battery life, sound, and easy touch features make these earbuds stand out from the competition. Love these and use them every day!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great.
on March 10, 2025
Posted by: Mexdf8520
[This review was collected as part of a promotion.] The headphones have very clear sound and are comfortable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great quality
on March 10, 2025
Posted by: Elfquinn
[This review was collected as part of a promotion.] These buds are wonderful. The adaptive sound works really well. I can listen to my music but when someone asks me a question it quiets the music so I can carry on the conversation. This is the 3rd model I have purchased and they just keep getting better.
Value
4
Written by a customer while visiting Samsung US