Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,799 Reviews)
Open Ratings Snapshot
Rating breakdown 14,799 reviews
5 Stars
10,174
4 Stars
2,423
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,529
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Happy customer
on June 29, 2026
Posted by: Happy6
[This review was collected as part of a promotion.] I love my ear bud pro's. I don't go a day without them.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sound is unmatched
on June 29, 2026
Posted by: GuardianoftheGalaxy
[This review was collected as part of a promotion.] I use my buds for listening to music while at work. The sound is clear. Love it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Investment
on June 29, 2026
Posted by: DeauxDeaux
[This review was collected as part of a promotion.] I love the Galaxy Buds3 Pro.. especially the live translation feature! Listening to my music makes me feel like I'm in a club. They stay charged for a long time & are very durable
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The product works very well.
on June 29, 2026
Posted by: El12barto
[This review was collected as part of a promotion.] I use the Galaxy Ai for work, and it's very useful for calls because it has voice command functions that work wonderfully. The sound quality is also very good; you can really enjoy the audio when listening to music. It's truly excellent. I also love that it has a very long-lasting battery, so you don't have to charge it constantly. It's one of the best headphones I could have bought.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Slim's Buds 3 Pro
on June 29, 2026
Posted by: Slim0913
[This review was collected as part of a promotion.] Awesome quality surround sound, like you're at a concert!
Value
4 out of 5
4
Response from Samsung USBy R&R, July 22, 2026
Hello Slim0913,
Thank you for reaching out and sharing your thoughts on your Galaxy Buds3 Pro. The Galaxy Buds3 Pro deliver immersive audio, rich sound detail, and a comfortable listening experience that can make your favorite music feel live. We love hearing that the surround sound gives you that concert feeling. Thanks for listening with Samsung.
-Ty

Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
simply amazing
on June 29, 2026
Posted by: KyleBkR
[This review was collected as part of a promotion.] good sound, tight fit, good bass, good battery life, i can't say much more about these awesome headphones.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great sound
on June 29, 2026
Posted by: KayZee
[This review was collected as part of a promotion.] The buds are awesome in sound but I give 3 stars because they fall out of my ear easily which is problematic and annoying.
Value
3 out of 5
3
Response from Samsung USBy R&R, July 7, 2026
Hey KayZee,
Thank you for taking the time to share your experience with the Galaxy Buds3 Pro. These earbuds deliver immersive sound, active noise cancellation, and convenient controls for managing music and calls on the go. We're glad to hear the sound quality has impressed you!
However, if the earbuds fall out easily, it can hinder your enjoyment. The Galaxy Buds3 Pro come with multiple ear tip sizes, so it's essential to ensure you have the right size for your ears. A proper fit is crucial to prevent sound leaks and optimize audio quality. If you need guidance on changing the tips, please refer to our guide on Buds3 Pro tips.
Once you have selected the correct ear tips, follow these steps for proper placement:
1. Check the bottom of the earbuds for directional markings, labeled "L" for left and "R" for right.
2. Insert the right (R) bud into your right ear, with the "R" facing you.
3. Insert the left (L) bud into your left ear, with the "L" facing you.
4. Angle the earbuds slightly so that the microphone on the bottom points towards your mouth rather than straight down.
5. Adjust the buds by rotating them forwards and backward until they feel secure.
You can also run an earbud fit test to ensure you have the proper fit. Your feedback about achieving a more secure fit is invaluable and helps us understand what matters most in the listening experience. Thank you for sharing your thoughts with Samsung!
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty

Samsung Support
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Samsung Community
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Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Pro3 buds are amazing
on June 29, 2026
Posted by: Evanator
[This review was collected as part of a promotion.] I love these earbuds. I use them everyday at work and the charge lasts just enough for my use of them and I wouldnt change a thing about them!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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