Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,808 Reviews)
Open Ratings Snapshot
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
This product has great features.
on March 11, 2025
Posted by: LoveNbaskeball26
[This review was collected as part of a promotion.] The audio eraser mode is great. The sound quality is amazing I would recommend these ear buds for every one
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
This buds pro has good features
on March 11, 2025
Posted by: Sabrar45
[This review was collected as part of a promotion.] Buds pro has really good features but slightly uncomfortable to wear
Value
3 out of 5
3
Response from Samsung USBy R&R Team, March 12, 2025
Hey Sabrar45! Thank you for sharing your feedback on the Galaxy Buds3 Pro. We're pleased to see that you appreciate the great features of the buds. The Galaxy Buds3 Pro are designed to bring you deeper into your audio than ever before with adaptive noise control and premium sound delivered by Galaxy AI. Regarding the fit, we understand the importance of comfort for an optimal listening experience. The Galaxy Buds3 Pro come with a redesigned shape that delivers our snuggest fit ever, and multiple sizes of eartips are included to help you find the most comfortable fit for your ears. Check out the link attached for tips on how to get the best fit with your Galaxy Buds. If you need further assistance or have any additional questions, please don't hesitate to reach out to us at Samsung Support. We're here to ensure you have the best experience with your Galaxy Buds3 Pro. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great Sound, charging issues
on March 11, 2025
Posted by: SamsungAlways
[This review was collected as part of a promotion.] Sound is great and pairs seamlessly with galaxy ultra. Great for voice commands. Continually have had charging issues with case. Update seem to help but still get error message with Samsung wear app
Value
3 out of 5
3
Response from Samsung USBy R&R Team, March 12, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro! We're thrilled to see that you enjoy the excellent sound quality and seamless pairing with your Galaxy Ultra, especially for voice commands. Regarding your experience with the charging case, we understand that it can be frustrating when things aren't working as expected. We recommend ensuring that both the charging case and the earbuds are clean and free of debris, as this can sometimes affect connectivity. Additionally, our latest updates are designed to improve overall performance, so it's great to hear you’ve noticed some enhancements. If you continue to see messages from the Samsung Wearable app, it might be helpful to reinstall the app or check for any additional updates to ensure optimal functionality. We appreciate your feedback and are here to help you get the best out of your Galaxy Buds3 Pro! If you have any more questions or need assistance, feel free to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Comfortable and amazing noise canceling feature.
on March 11, 2025
Posted by: LetsgoBuffalo
[This review was collected as part of a promotion.] I have been looking at ear buds for awhile now and finally decided on the buds3 pro. After reading reviews and comparing a few products I made the purchase and I couldn't be happier. They sit in my ear perfectly and the sound is amazing. I wore them for the first time on a plane and I couldn't hear any plane noise. The sound is top quality and I recommend to anyone looking to upgrade or finally give earbuds a try like me!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best earbuds I've ever owned
on March 11, 2025
Posted by: XBIcheb
[This review was collected as part of a promotion.] The last pair I had was SkullCandy's noise canceling sport buds which were impressive I will admit and they lasted a long time 6-7 years so I debated a long time before choosing to go with Samsung's buds. Not only do they cancel outside noise and wind distortion, but I keep forgetting I have them in especially when I pause my music and have my hands in something until someone tries to speak to me. I look at them confused saying you don't need to whisper.... Duh, these things cancel noise like crazy and the battery life is very impressive. I'm pretty sure they can outlast my Galaxy s22+'s when both are fully charged. Samsung products just keep getting more and more impressive over time. Thanks for the attention to making a truly great devices!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great sound!
on March 11, 2025
Posted by: Meciless
[This review was collected as part of a promotion.] The sound quality and fit of the Buds Pro is great. The noise canceling makes it easy to listen and tune out the noises going on around me while doing other things. The sound quality is better than any previous generation and I would absolutely recommend them for everyone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great fit!
on March 11, 2025
Posted by: Raidr211
[This review was collected as part of a promotion.] Love how these buds fit in my ears securely. The sound is great,music, videos, movies, games etc.. The noise canceling is amazing. Probably too good at times. The ease of connecting to my phone was without issue.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is fantastic
on March 11, 2025
Posted by: LouisG
[This review was collected as part of a promotion.] I like this device because it has a good bass
The auto switch to ambient sound is perfect
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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