Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,799 Reviews)
Rating breakdown 14,799 reviews
5 Stars
10,174
4 Stars
2,423
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,529)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Amazing Purchase
on June 29, 2026
Posted by: 713NickB
[This review was collected as part of a promotion.] I love the breakdown of the ear buds, and also the list of special activities that are noise cancelation. The voice commands with galaxy AI are sweet with simple words that can be used to work the phone. Like stop, call this person, real easy free hands use. The easy volume and playback by pinching. The only issue is that it still slips out my ear when I eat or working out. But overall great product!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best Earbuds I've Ever Owned
on June 29, 2026
Posted by: polaris
[This review was collected as part of a promotion.] I've had my Galaxy Buds3 Pro since soon after launch, and they've passed the test of time with flying colors. I was back and forth on whether I liked the design change from the pebble shape of my Buds2 Pro (also great) to the stemmed shape we have now, but now I doubt I could go back. The stem is so much more convenient when it comes to making adjustments to playback and how the Buds fit in my ears. Even after they've admittedly taken some pavement-themed damage, they're doing pretty well, aside from uncommon moments where the connection stutters.
In terms of audio quality, I've been consistently satisfied. Even without any tuning, they sound good. But they truly shine once you start customizing and tuning the equalizer. Once I settled on a setup I like, the music experience went from good to great. The only caveat I can think of that isn't due to wear and tear is that none of the provided eartips are the perfect fit for my ear (medium is slightly too small, large is slightly too big) so I have to adjust them somewhat often, but I do that anyway for skipping tracks and volume changes. Overall, solid 8.5/10 earbuds. Cant recommend them enough, especially if you're a Samsung phone user and can take advantage of the extra features.
In terms of audio quality, I've been consistently satisfied. Even without any tuning, they sound good. But they truly shine once you start customizing and tuning the equalizer. Once I settled on a setup I like, the music experience went from good to great. The only caveat I can think of that isn't due to wear and tear is that none of the provided eartips are the perfect fit for my ear (medium is slightly too small, large is slightly too big) so I have to adjust them somewhat often, but I do that anyway for skipping tracks and volume changes. Overall, solid 8.5/10 earbuds. Cant recommend them enough, especially if you're a Samsung phone user and can take advantage of the extra features.
Value
4
Response from Samsung USBy R&R, July 17, 2026
Hi Polaris,
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. These earbuds deliver detailed sound, convenient stem controls, and extensive equalizer customization for a personalized listening experience. It's wonderful to hear that they have proven reliable over time and that adjusting the audio has significantly enhanced your music experience. We recognize that an intermediate ear tip size and occasional connection issues can affect everyday use, despite the otherwise positive experience. Thank you for choosing to listen with Samsung.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing your thoughts on the Galaxy Buds3 Pro. These earbuds deliver detailed sound, convenient stem controls, and extensive equalizer customization for a personalized listening experience. It's wonderful to hear that they have proven reliable over time and that adjusting the audio has significantly enhanced your music experience. We recognize that an intermediate ear tip size and occasional connection issues can affect everyday use, despite the otherwise positive experience. Thank you for choosing to listen with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Static in left ear bud.
on June 29, 2026
Posted by: LadiDi
[This review was collected as part of a promotion.] They are great until you have had them over 9 months then I get static in left ear bud and right goes static at times when wearing both of them.
Value
4
Response from Samsung USBy R&R, July 22, 2026
Hola LadiDi,
Thank you for sharing your audio experience with us. The Galaxy Buds3 Pro offer immersive sound, effective noise control, and a comfortable wireless listening experience, and we're pleased to hear they have provided a strong overall performance. However, we understand that hearing static after extended use can detract from the audio quality you expect.
Please be advised that Samsung products are covered against manufacturing defects in materials and workmanship by a limited 12-month warranty, as specified for each product. We encourage you to reach out to our Samsung Support Team to discuss your warranty options. We appreciate your feedback regarding the static issue affecting either earbud when both are in use.
Thank you for choosing Samsung for your listening experience!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your audio experience with us. The Galaxy Buds3 Pro offer immersive sound, effective noise control, and a comfortable wireless listening experience, and we're pleased to hear they have provided a strong overall performance. However, we understand that hearing static after extended use can detract from the audio quality you expect.
Please be advised that Samsung products are covered against manufacturing defects in materials and workmanship by a limited 12-month warranty, as specified for each product. We encourage you to reach out to our Samsung Support Team to discuss your warranty options. We appreciate your feedback regarding the static issue affecting either earbud when both are in use.
Thank you for choosing Samsung for your listening experience!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product fits perfect
on June 29, 2026
Posted by: 1234Leona
[This review was collected as part of a promotion.] The product just fits good it ears, do not fall off if you are running pr jogging and the AI technology is very usefull for when in public and a siren sound in the distance, the buds volume goes down and the ambient sound just activate so you are aware of whats around
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
These headphones cover every aspect you need
on June 29, 2026
Posted by: Xaipsydshow
[This review was collected as part of a promotion.] If you're a person that works out or a person that is constantly active in traveling, these are the headphones for you.they have an absolutely amazing light feature on it that blinks that fades in and out and that stays solid.You can activate it while you're listening to music on the move.So if you drop one, you can see it immediately.If you happen to go over and drop it and you need to use the where's my device app or the find my bud Feature on the settings.It will blink, and it will give the tweeting sound so that you can actually find them in the dark.They're perfect for all active people, especially like I said people that do jogging and working out and have a active travel life.I mean, the sound is completely amazing and pristine.The new adaptive feature is pretty cool. And the noise activation is enough to block out any extra unneeded noise, but it still allows you to actually hear Outside Noise so that you don't run into any circumstances or vehicles or any circumstances where people that you want to talk to. And again, the fact of noise cancelation also allows you to kind of block them out at the same time. But it doesn't overly do it to where you can be deaf to what's around you for safety reasons.I think these are definitely getting an A plus plus
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the sound quality
on June 29, 2026
Posted by: DirtyLineman
[This review was collected as part of a promotion.] Great quality sound! Long battery life! My favorite set thus far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product fits perfect
on June 29, 2026
Posted by: 1234Leona
[This review was collected as part of a promotion.] The product just fits good it ears, do not fall off if you are running pr jogging and the AI technology is very usefull for when in public and a siren sound in the distance, the buds volume goes down and the ambient sound just activate so you are aware of whats around
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Buds
on June 29, 2026
Posted by: MrTangoFoxtrot
[This review was collected as part of a promotion.] This ear Buds have amazing sound quality and noise canceling capabilities. I use them all the time at work, on flights, and when I just want to close everything else out and jam or watch show.
They can slip out sometimes, but I just purchased some comfort fittings for them to avoid that issue.
Value
5
Written by a customer while visiting Samsung US