Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,809 Reviews)
Rating breakdown 14,809 reviews
5 Stars
10,181
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
I like it but need to improve some specs
on March 13, 2025
Posted by: HelderLikes3proEarbuds
[This review was collected as part of a promotion.] I like my new Earbuds 3 pro. But need to improve some things
Pros: -excellent noise filters for calls... people didn't listen noises around me.
- Excellent voice comands
Cons:
- The battery life is not enough. It last for less time than my old Earbuds pro. But it charge quickly
- the touch or sensitive touch system sometimes didn't work...
Pros: -excellent noise filters for calls... people didn't listen noises around me.
- Excellent voice comands
Cons:
- The battery life is not enough. It last for less time than my old Earbuds pro. But it charge quickly
- the touch or sensitive touch system sometimes didn't work...
Value
4
Written by a customer while visiting Samsung US
Posted by: Amanda
Verified Purchase:Yes
Really good quality. Great sound, love the water resistance.
Written by a customer while visiting Samsung US
Posted by: Ronl
from Jarrettsville Md.
Expertise:Intermediate
Verified Purchase:Yes
Needed to send back for repair. The earbud3 squeals, and its so loud I think I have lost some hearing in my right ear. There is no protection for squeals so its at max volume! I did the fit test several times and it passed every time. They also pop several times. If that's not enough the music bass goes out and in, its like the fullness of the music starts and stops. Only the right esr bud has the issues. Waiting in the return from service to test. The bottom line is I love my last pair much better. The sound was better and they were functionally better and they fit better but, I need to test a working pair to confirm. Every time I try to use them, they fail within 2 minutes. Warning- there is an adaptive setting. It will amplify everything and it takes a second or two for the sound reduction to kick in. In that time you will be blasted with amplified sound before it changes modes. Bad idea! It should work in less than 20ms not 2 seconds.
My right ear rang for 30 min after the squeals. You cant remove them fast enough. Do yourself a favor,,, Abort fly around on the ear buds 3.
My right ear rang for 30 min after the squeals. You cant remove them fast enough. Do yourself a favor,,, Abort fly around on the ear buds 3.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R Team, March 14, 2025
Thank you for sharing your detailed experience with the Galaxy Buds3 Pro, Ronl. We can see how important sound quality and functionality are to you, and we appreciate the time you’ve taken to explain your concerns. For the squealing sound you mentioned, be sure to check out the link attached for options to help avoid this. Additionally, ensure that the Galaxy Wearable app is updated to the latest version, as this can optimize performance. Regarding the fit test, while it’s great to hear that the test passed, achieving the perfect fit can sometimes require experimenting with the different ear tip sizes included in the box. A snug fit not only enhances comfort but also ensures the best audio experience and minimizes external noise. For the bass fluctuations and sound interruptions, checking the Bluetooth connection can be helpful. Make sure there are no obstacles like walls or other electronic devices between the earbuds and your phone. Keeping the devices within 10 meters of each other can also improve connectivity. If the sound still fluctuates, resetting the earbuds through the Galaxy Wearable app might help restore consistent audio performance. We truly can’t wait for you to test a fully functioning pair and rediscover the deep, rich sound that the Galaxy Buds3 Pro deliver. Your satisfaction is incredibly important to us. If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/latin_en/support/mobile-devices/why-your-galaxy-buds3-buds3-pro-make-a-screeching-sound-when-you-hold-them/
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Written by a customer while visiting Samsung US
Customer Rating
5
Best earbuds on the market
on March 13, 2025
Posted by: Newphonewhothis
[This review was collected as part of a promotion.] I love these earbuds the noise canceling feature is the best on the market. The battery feature on this device is top notch and last for hours. It's seamless transition from phone calls to podcast to music. I use these daily and they are essential to my everyday life from work, and to the gym these buds are simply the best on the market.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
They've really perfected the noise canceling
on March 13, 2025
Posted by: MIXTAPE1981
[This review was collected as part of a promotion.] I've had my buds 3 pro for about 3 to 4 months now and I've noticed alot of things about them that other companies don't even think about such as adaptive noise canceling and transparency where it's a mix of both and can tell when your talking i find that very convenient and easy to use and the controls on here are so much better than with the buds 2 I find it much better on the stem and easy-to-use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great noise cancelation, not too comfy.
on March 13, 2025
Posted by: Giveme500card
[This review was collected as part of a promotion.] The noise cancellation on these, is fantastic. Both for the user, and for calls. The calls are a big deal for me, that was my main purchasing decision for these is use in noisy environments so I can take business call, and they do not disappoint in that regard.
I will say that coming from buds 2 pro, they are not very comfortable. The bus do pro were so light and fit just right, you would kind of forget they were there. You will definitely not forget that these are in your ears, particularly on my left ear, the bud just does not want to stay in place. Overall though despite this discomfort, the noise canceling is so good on calls, that it makes them a must own for me.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very good audio and battery life
on March 13, 2025
Posted by: G2399ggg
[This review was collected as part of a promotion.] Good audio blocks out unwanted noise from phone calls
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Must-have life companion
on March 13, 2025
Posted by: Jflores
[This review was collected as part of a promotion.] First and foremost the audio quality is unlike anything samsung had produced before, sound canceling is magical, yet the music and call quality remains crisp, vivid.
I love the app, easy to navigate and full of features.
I love the app, easy to navigate and full of features.
Value
5
Written by a customer while visiting Samsung US