Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,809 Reviews)
Rating breakdown 14,809 reviews
5 Stars
10,181
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3
Decent, but maybe not worth the price
on March 14, 2025
Posted by: theIrishKitty
from Virginia
Expertise:Intermediate
The sound quality is utterly amazing. The noise cancelling is extremely effective, as is the ambient sound enhancer. But I have a few issues with these ear buds. For starters, you can pretty much only adjust settings in the Samsung app, which does not appear to work on non-samsung phones. Using the controls on the earbuds themselves is clunky, and exacerbates the third problem, which is that the ear buds don't fit into my ears very well. They feel awkward, like they're about to fall out no matter what I do. It's quite disappointing to have these issues when I dropped so very much money on these.
No, I would not recommend this to a friend.
Features
2
Performance
5
Design
2
Value
3
Response from Samsung USBy R&R Team, March 14, 2025
Thank you for sharing your thoughts about the Galaxy Buds3 Pro. It's fantastic to see that you’re impressed with the sound quality, noise canceling, and the ambient sound enhancer. These features are designed to provide an exceptional audio experience. On the topic of settings, the Galaxy Buds3 Pro are indeed optimized for use with the Galaxy Wearable app, which offers advanced customization options. While the app is best supported on Samsung devices, your feedback about non-Samsung compatibility is very valuable, and we’ll make sure it’s shared with the team. When it comes to the controls, the Buds3 Pro incorporates swipe and pinch gestures, which can take a little practice to master. Customizing these controls through the Galaxy Wearable app might make them more intuitive for your needs. Regarding the fit, the Buds3 Pro features a redesigned shape for a snug and comfortable experience, but every ear is unique. We recommend trying out the various ear tip sizes included with your earbuds to find the best fit. Ensuring they are inserted properly can also help with comfort and stability. Thank you again for your detailed feedback. It helps us improve and ensure a better experience for all users. If there’s anything more we can assist you with, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
Great product!
on March 14, 2025
Posted by: Flyingfrijoles
[This review was collected as part of a promotion.] I love how they are super comfy and how the block out noise when you want to hear nothing but alows noise when you need to pay attention. I give it a 4/5 due to me having a smaller ear canal (yes I've changed the tips) but I still love them!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Getting better on every function
on March 14, 2025
Posted by: Dys3935
[This review was collected as part of a promotion.] Their error handling fuctions have been improved on every release
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great usage and recognition of Voice Commands
on March 14, 2025
Posted by: EliteStrikePH
[This review was collected as part of a promotion.] The voice commands on these earbuds are very seamless, I really like how the quick voice commands do not need a wake up word, and just saying skip song or previous song will do exactly as if says. This is very helpful if you have your hands full and you can not reach your phone or earbud controls to change the song.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Clear sound
on March 14, 2025
Posted by: Mzbeastmode
[This review was collected as part of a promotion.] These buds have audio eraser, easy placement in the ears and crisp sound.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
By far the best yet!
on March 14, 2025
Posted by: Klondike
[This review was collected as part of a promotion.] These by far are the best buds Samsung has made to date. Adding the stim was a game changer to me, as the first pro touch area was small or didnt register all the time. I've had the buds, buds+, buds pro and now these pro 3 and these are my favorite. The stim pressure and swipe feature are perfect. Battery last a long time as well as the case. The best ambient sound yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Review of the Samsung Galaxy Buds3 Pro
on March 13, 2025
Posted by: HellBoy
[This review was collected as part of a promotion.] This Product offer a compelling package with excellent audio, effective noise cancellation, and a comfortable design. If you're looking for premium wireless earbuds, especially if you're within the Samsung Galaxy ecosystem, they're a strong contender.
I hope this detailed review is helpful.
I hope this detailed review is helpful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Things Are Awesome!
on March 13, 2025
Posted by: GB1976
[This review was collected as part of a promotion.] One of my favorite features is the Active Noise Cancellation (ANC)!
They also fit much better than Air pods and they sound better as well.
Overall, I am very impressed!
They also fit much better than Air pods and they sound better as well.
Overall, I am very impressed!
Value
5
Written by a customer while visiting Samsung US