Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,809 Reviews)
Rating breakdown 14,809 reviews
5 Stars
10,181
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Dustin
from Orange, TX
Expertise:Expert
Verified Purchase:Yes
The sound is amazing and noise cancelling works great. I have been using shox aeropex for the longest time, my biggest struggle with in ear buds is them staying in my ear. No difference with these. Overall, very well made and work great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: BMMD
from Dallas, TX
Expertise:Expert
Verified Purchase:Yes
Great features and works with Samsung eco system paired with S25 Ultra and Tab S10 Ultra
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Peter C
from Colorado
Expertise:Expert
Verified Purchase:Yes
This product met or exceeded all of my expectations.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great Product overshadowed by Design flaws
on March 14, 2025
Posted by: Patrick
[This review was collected as part of a promotion.] My Christmas purchase of the Galaxy Buds 3 Pro began with immense satisfaction, courtesy of their impressive audio performance and outstanding noise canceling. However, this was immediately undermined by the discovery of the well-documented charging case defect. To find such a critical flaw in the third iteration of this product line is not only frustrating but also indicative of a serious quality control oversight. It's a significant letdown for a product marketed as premium, especially considering the otherwise excellent features.
Value
3
Response from Samsung USBy R&R Team, March 18, 2025
We appreciate your feedback on the Galaxy Buds3 Pro, Patrick. We’re excited to hear that the audio performance and noise-canceling features met your expectations! We gate to see your disappointment regarding the charging case. The Galaxy Buds3 Pro charging case includes advanced features like wireless charging and indicator lights for convenience, but ensuring it performs reliably is essential. If you’ve encountered any difficulties, we recommend following the care instructions provided in the user guide to maintain the charging contacts and case. For example, cleaning the charging contacts regularly with a soft, dry cloth can help avoid issues caused by debris or sweat. We've provided a link to the manual to further assist you. If you are experiencing any challenges with the case, please be sure to reach out to us at Samsung Support so that we can further assist you. -Kelvin
https://downloadcenter.samsung.com/content/UM/202410/20241031153230962/R530_R630_UG_CA_ENG_D4.pdf
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://downloadcenter.samsung.com/content/UM/202410/20241031153230962/R530_R630_UG_CA_ENG_D4.pdf
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
It has been amazing except it keeps falling out my
on March 14, 2025
Posted by: Diva2020
[This review was collected as part of a promotion.] Samsung products have been nothing short of amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing ear buds
on March 14, 2025
Posted by: Superuchiha
[This review was collected as part of a promotion.] The buds are amazing and am absolutely in love with the voice control feature, the only downside and why not 5 stars is that after some time the buds become uncomfortable in the ear
Value
4
Written by a customer while visiting Samsung US
Posted by: Emmanuel
from COLORADO
Expertise:Expert
Verified Purchase:Yes
To be honest buds2 has a better sound quality than bud3.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
1
Value
2
Response from Samsung USBy R&R Team, March 14, 2025
We appreciate you sharing your thoughts about the Galaxy Buds3 Pro, Emmanuel. Sound quality can vary based on individual preferences, and while the Galaxy Buds2 has its strengths, the Buds3 Pro offers new advancements that enhance your listening experience. For example, the Adaptive Equalizer with Galaxy AI tailors the audio to how the earbuds fit in your ears, ensuring a personalized sound profile every time you use them. They also support Ultra High-Quality audio (24bit/96kHz), which provides a richer and more detailed sound. If you have specific preferences or settings you'd like to tweak, the Galaxy Wearable app offers tools to customize the audio to your liking. Thanks again for your feedback. If you have any questions or concerns, do not hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Sekoi's Galaxy buds 3 pro
on March 14, 2025
Posted by: Skj1268
[This review was collected as part of a promotion.] They've been perfect. I love the noise cancelation and the richness of the sound that the earbuds provide. I love that it instantly connects to my S24 plus the moment I open the case.
Value
5
Written by a customer while visiting Samsung US