Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,809 Reviews)
Rating breakdown 14,809 reviews
5 Stars
10,181
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Great audio
on March 15, 2025
Posted by: Steph love
I'm so happy I'm buying these earbuds so that way I could listen good
Written by a customer while visiting Samsung US
Customer Rating
5
A great upgrade from the buds 2 pro
on March 15, 2025
Posted by: Tester1233
[This review was collected as part of a promotion.] A great upgrade from the buds 2 pro. Better noise cancelling and audio quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wow! These buds are amazing!
on March 15, 2025
Posted by: M80ecoboost
[This review was collected as part of a promotion.] Wow these buds are amazing! Way better then I ever coulde imagine. They fit great. I don't have to worry about them falling out at all. I love the voice commands. I can start, stop, turn up and down the volume. I can also access my Samsung and Google assistant for seamless actions across apps. The sound quality is amazing paired with my s23 ultra. The 360 sound is a must! I've never experienced noise canceling like this with buds. This was an awesome addition to my Samsung ecosystem.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great earbuds
on March 15, 2025
Posted by: MWegen
[This review was collected as part of a promotion.] Great earbuds. The Audio Eraser feature is fantastic for driving. Completely eliminates the ambient vehicle sound even if no audio is playing. Great for professional travelers.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great ear bud but I have a couple of Issues...
on March 15, 2025
Posted by: Dar M
Verified Purchase:Yes
I was very excited when I ordered the Galaxy Buds3 Pro ear buds, and I admit they deliver good sound and perform well in most areas. However, there is one area that they almost fail and that is their ability to stay in the ear and I don't even wear these during physical activities. There is a second area that I have a problem with these and that's exterior finish. They are very slippery and difficult maneuver. Samsung has always been a company that responds well to customer issues, and I hope they continue to do so in the future and fix these problems in the next generation of this product.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, March 20, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Dar! It's great to see that you appreciate the sound quality and overall performance! For the fit, adjusting the earbuds by rotating them slightly or ensuring the ear tips are properly aligned with the grooves on the earbuds may help them stay secure. Selecting the right ear tip size and wearing the earbuds as instructed in the user guide can also improve comfort and stability. Regarding the exterior finish, the sleek design is intended for portability, but we understand your concern about the slippery texture. Regularly cleaning the earbuds and case with a soft, dry cloth can help maintain grip and prevent accidental slips. Your feedback about the fit and finish is valuable, and we hope to hear more from you in the future. For any further questions or if you need assistance, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Soup
from New York, NY
Verified Purchase:Yes
The battery life on these is very disappointing. They do not last on my cross country flights.
Response from Samsung USBy R&R Team, March 17, 2025
Thank you for sharing your feedback about the Galaxy Buds3 Pro. We understand how important reliable battery life is, especially during long cross-country flights, and we appreciate you letting us know about your experience. The Galaxy Buds3 Pro are designed to deliver up to 26 hours of playtime with a fully charged case. For optimal battery performance, it's important to store the earbuds in the charging case with the lid closed when they're not in use. Additionally, using Samsung-approved chargers and keeping the charging contacts clean can help ensure consistent charging and maximize battery life. If you’d like to extend the earbuds’ battery life during your flights, reducing the use of features like Active Noise Cancellation or keeping the volume at a moderate level can help conserve power. We value your feedback about the battery life and understand how essential it is for uninterrupted usage. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
The buds are everything I want.
on March 15, 2025
Posted by: Galaxyuser3
[This review was collected as part of a promotion.] The noise canceling is way too good to be in ear buds, the base response is incredible, and the ambient sound makes me feel like I don't even have them in.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A markedly improved sound
on March 15, 2025
Posted by: Raaandy
[This review was collected as part of a promotion.] I find these to have much better sound quality from the previous generation, and I like and still use the buds 2 pro! Really good battery life, using them 1 to 2 hours per day, don't think I charge them weekly. Solid value, especially using various trade in deals.
Value
5
Written by a customer while visiting Samsung US