Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,809 Reviews)
Open Ratings Snapshot
Rating breakdown 14,809 reviews
5 Stars
10,181
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Overall experience
on March 16, 2025
Posted by: Mizallen
from Virginia
Verified Purchase:Yes
Overall, the product works very well! I have a slight concern, though—it can be too easy to lose or for them to fall out of my ears. Addressing this issue would make it even better!
Thank you,
Mrs. Katina Allen
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Highly disappointed
on March 16, 2025
Posted by: Boogiebear
from Clementon, NJ
Expertise:Expert
Verified Purchase:Yes
I believe there is a product design defect. No matter which size ear cover you use they don't stay in your ear. I constantly have to readjust these. Due to that I'm not getting the full experience of the audio or noise cancelation. Overall I'm not happy with these. I wanted to love them. Not worth the money
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, March 17, 2025
Thanks for sharing your experience with the Galaxy Buds3 Pro. We understand how frustrating it can be if your buds don’t stay in place, and we appreciate your feedback on this. The Buds3 Pro comes with different-sized ear tips to help ensure a comfortable fit for everyone. It’s crucial to use the right size tips, as this helps avoid any gaps that might cause sound leaks and ensures you get the best audio quality and noise cancellation. If you need assistance with changing the tips, you can find helpful instructions in our guide for the Buds3 Pro tips. Once you’ve selected the appropriate tips, please check for directional marks on the bottom of the earbuds; you’ll find an “L” for the left and an “R” for the right. Insert the R bud into your right ear with the “R” facing you, and the L bud into your left ear with the “L” facing you. Slightly angle the earbuds so that the microphone is pointing towards your mouth rather than straight down, and you can rotate the buds forward and backward to find the best fit. Additionally, we recommend running the earbud fit test in the Galaxy Wearable app to confirm that you have the correct fit and optimize your listening experience. We really want you to enjoy the full potential of the Galaxy Buds3 Pro, so please give these tips a try. If you need any further assistance, please do not hesitate to reach out to us at Samsung Support! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
These headphones are awesome
on March 16, 2025
Posted by: highrulergaming
[This review was collected as part of a promotion.] These headphones are awesome I might use them everyday I can switch them between devices easily without interruption The touch controls are amazing The volume touch is also amazing The sound quality is amazing The fact that they don't fall out of my ears is amazing I absolutely love these headphones I use them in my everyday life I use them at work I use them at home I use them to work out there's nothing I do without having these headphones.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Worth it
on March 16, 2025
Posted by: Tree
from Pennsylvania
Expertise:Expert
Verified Purchase:Yes
The sound is awesome. The battery life could be improved though. My JBL buds last almost an hour longer, and I needed to purchase aftermarket silicone inserts as the ones that came in the box kept the buds falling out of my ears. But all in all a great upgrade to the pro 2 buds
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent sound quality and features!
on March 16, 2025
Posted by: Mofavor68
[This review was collected as part of a promotion.] The Buds 3 Pro have exceeded my expectations. The sound quality has been excellent and consistent across all my devices. I have yet to experience any issues with connectivity. Excellent buy!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
EXCEPTIONAL, EXTRAORDINARY!!!
on March 16, 2025
Posted by: SamsungsLife1
[This review was collected as part of a promotion.] I've recently purchased the Galaxy Buds3 Pro, due to my previous pair ( Galaxy buds pro) getting ran over. Must I say it is quite a delight. So many great new features and the design exquisite. The sleek, new age, futuristic look with the lights reminds me of Cyberpunk and Im all here for it. This latest edition allows me control the volume of my audio way easier, with my other ones it was a bit of a struggle. The audio quality is better and I really just love the new shape it suits my ears . The noise signal when you loose one on this version is alot easier to hear aswell. I haven't used the real -time translation with them yet, but its definitely going to handy on my vacation this year. I have Samsung everything from my tv to my fridge down to my tablet. I love Samsung always improving and making life easier.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great, very dependable
on March 16, 2025
Posted by: Adamshopping
[This review was collected as part of a promotion.] The OnePlus Buds 3 Pro are fantastic! Here's a quick review:
* **Sound:** Excellent, rich audio with strong bass.
* **Noise Cancellation:** Top-notch, blocks out most distractions.
* **Comfort:** Lightweight and fit well for extended use.
* **Features:** Great app support, customizable controls, and long battery life.
Overall, a solid choice for audiophiles! 🎧
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Ear buds 3 Pro
on March 16, 2025
Posted by: Chris
from Daly City, CA
Expertise:Intermediate
Verified Purchase:Yes
They are a snug fit. The sound quality is very good.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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