Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,796 Reviews)
Rating breakdown 14,796 reviews
5 Stars
10,172
4 Stars
2,422
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,529)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
The best earbuds I ever got
on October 8, 2026
Posted by: Ramoos
[This review was collected as part of a promotion.] I’ve used several premium earbuds over the years, but the Samsung Galaxy Buds 3 Pro are easily the best I’ve ever owned when it comes to surrounding noise cancellation. The Active Noise Cancellation completely silences low-frequency background hums, office chatter, and street noise, creating an isolated bubble wherever I am.
The call quality is equally impressive. Thanks to the updated stem design and beamforming microphones, my voice comes through crisp and clear on phone calls and video meetings. I’ve even started using them as my main headset with my laptop for Microsoft Teams calls—they filter out background noise aggressively without making my voice sound muted or robotic.
Highly recommended if call performance, work meeting reliability, and top-tier noise isolation are your main priorities!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Stellar Quality
on October 8, 2026
Posted by: TwistedZee
[This review was collected as part of a promotion.] I chose this product for the design and features listed. The hands free capabilities are endless, with a simple tap to answer calls or listen to audio. I utilize these buds while working around the house, so I can listen to my audio books or take calls without having to put the dishes down! The charge lasts several days and the fact that you can charge the case to recharge the buds is so convenient! I would highly recommend this product to anyone that needs a good fit and quality sound/features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Product dissatisfaction
on October 8, 2026
Posted by: Sportsfanatic7
[This review was collected as part of a promotion.] I chose to write a review based on the fact that I was excited when I purchased mine. But they only worked good for a week then the issues started. They no longer would respond to commands during music play. They no longer spoke my messages. Also during calls I either could not hear other's or they could not hear me speaking. I had issues with only one bud charging correctly. I keep them clean and in a room temperature environment. Very disappointed and frustrated after spending the money i spent for them.
Value
3
Response from Samsung USBy R&R Team, October 13, 2026
Hi Sportsfanatic7, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how distressing it can be when your device is not operating as intended or expected, and we would love to help you have the best possible experience with your earbuds. We have provided links to troubleshooting guides to help you with the notifications being read, audio during phone calls, and to the Samsung Support Team to assist you with the charging, or if you continue to experience additional frustrations. We appreciate you being a Samsung customer. -Elizabeth
Galaxy earbuds do not play notifications
https://www.samsung.com/us/support/troubleshoot/TSG10007404/
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy earbuds do not play notifications
https://www.samsung.com/us/support/troubleshoot/TSG10007404/
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy buds 3 pro
on October 8, 2026
Posted by: Hatereviews
[This review was collected as part of a promotion.] I choose these buds because they are recommended with my device and use them at the gym daily for music during the workout.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing sound quality
on October 8, 2026
Posted by: Cj33628
[This review was collected as part of a promotion.] I chose the galaxy buds pro 3 for my newest ear buds for the quality and value. I had other galaxy buds previously and expected a big upgrade in quality, but I got more than i bargained for with these. The sound quality is fantastic. The batter life is great as well for both the buds and the case.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Favorite buds ever
on October 8, 2026
Posted by: MambaKing999
[This review was collected as part of a promotion.] These buds are the greatest I have mine set to adaptive listening so I can have my music on with noise canceling but when someone speaks they automatically make it so I can hear them and when loud sounds are around me they block it out because I'm sensitive to loud noises I love this setting.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best Phone Ever!!!
on October 8, 2026
Posted by: Faragono
[This review was collected as part of a promotion.] I chose my Galaxy S25 ultra, I use every single day for everything, specially to work, I automatically make appointments with customers, make notes out of my recordings, the IA integrated works perfectly with my whole lifestyle. You will love this amazing phone.!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best audio ever!
on October 8, 2026
Posted by: Faragono
[This review was collected as part of a promotion.] I chose my Galaxy buds 3 pro! They have the best audio quality you can ever ask for. They super confortable to wear and you won't even notice you have them on. They are super easy to control using your voice or the super sensitive touch panel. I love them!!!
Value
5
Written by a customer while visiting Samsung US