Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,808 Reviews)
Open Ratings Snapshot
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Best graphics
on March 17, 2025
Posted by: 7ydc7777
[This review was collected as part of a promotion.] Great graphics great battery life lightweight very good recommend for anyone's student or professional
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Future
on March 17, 2025
Posted by: LXGalaxy4Life
[This review was collected as part of a promotion.] These things are amazing. I was hesitant because I like the design of the buds 2 a lot. I decided to keep the 2s and buy the 3 pros anyways and have been blown away.
They are really comfortable, the transparent mode is flawless and makes wearing those in public nice. The adaptive mode works pretty good too.
The sound quality is what has me sold on these. They sound incredible for buds and quickly became my daily buds. I still don't care for the design but the light bar is pretty cool and feels cyberpunk when I have them on.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Sucks
on March 17, 2025
Posted by: Jha jha
from Oahu
Expertise:Expert
Verified Purchase:Yes
It keeps falling out of my ear, even after changing tips.
Response from Samsung USBy R&R Team, March 18, 2025
Thank you for sharing your feedback about the Galaxy Buds3 Pro, Jha. We’re pleased to see that you’re enjoying the sound quality, but we understand how important it is to have a secure fit for an optimal experience. To help address the fit, the Galaxy Buds3 Pro include ear tips in multiple sizes to suit different ear shapes. Ensuring the earbuds are correctly positioned can make a significant difference. Check the directional markings (L for left and R for right), insert the earbuds properly, and gently rotate them forward or backward until they feel snug in your ears. Additionally, the Galaxy Wearable app offers a fit test feature that can help you determine if the earbuds are seated properly in your ears. By running the fit test, you’ll receive feedback on whether adjustments are needed to achieve the best possible fit and seal, which can also enhance the audio experience. Your feedback is valuable as we continue to make improvements. If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Unique features
on March 17, 2025
Posted by: Ponyor
[This review was collected as part of a promotion.] I love the voice command, good response time and pretty convenient during activities.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great features, better then the old ones
on March 17, 2025
Posted by: Mikebree
[This review was collected as part of a promotion.] I use these daily and I like them however they have a habit of skipping songs and doing things on their own
Value
3 out of 5
3
Response from Samsung USBy R&R Team, March 19, 2025
Thank you for sharing your feedback on the Galaxy Buds3 Pro, Mike! It's great to hear from you, and we would like to help with your concerns regarding your songs skipping while using your buds. It seems that the touch-sensitive sensors may occasionally detect unintended gestures, which can cause actions like skipping songs. To minimize this, you can try keeping the touch-sensitive areas clean, as foreign materials can interfere with their functionality. Additionally, storing the earbuds in their case when not in use can help prevent accidental gestures, especially if using one bud at a time. If you’d like, the Galaxy Wearable app also allows you to customize or disable certain gestures for a more tailored experience. If you need any further assistance, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great watch had us since it came out
on March 17, 2025
Posted by: 7ggg111
[This review was collected as part of a promotion.] Great watch has a bunch of stuff apps that you can use sturdy use it I work everyday no problem
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Best so far
on March 17, 2025
Posted by: Romaamor
[This review was collected as part of a promotion.] The Samsung Galaxy Buds3 Pro deliver exceptional sound quality, adaptive ANC, and smart AI features in a sleek, comfortable design. With Hi-Fi audio, seamless Samsung integration, and long battery life (up to 30 hours with the case), they’re perfect for music lovers and professionals alike. Fast charging, crystal-clear calls, and intuitive controls make them a top choice for premium wireless buds..
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best earbuds I've owned to date.
on March 17, 2025
Posted by: dp3442
[This review was collected as part of a promotion.] Great sound, great bass, easy connectivity. I've own several earbuds so far these are tge best.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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