Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,808 Reviews)
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Love these. First pair ever owned.
on March 17, 2025
Posted by: Jarnold
[This review was collected as part of a promotion.] I love to relax after work and listen to my favorite music. It's so nice to have something that works well with my samsung s23 phone. Easy setup.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
These new buds that I purchased are just the best
on March 17, 2025
Posted by: Johnnie
[This review was collected as part of a promotion.] Just all in all these buds sit well in my ears and don't fall out at all like previous ones in the past. The sound is just amazing and the clarity from the phone calls and the music is just the best. Now brief and Audio Eraser.
Value
5
Written by a customer while visiting Samsung US
Posted by: D_Men
from Arizona
Expertise:Intermediate
Verified Purchase:Yes
I love the ear buds but sometimes they fall off when I smile or talk for a while. Then some times on my book5 I have to unpair and pair again to listen on my laptop or it will be silent, but other then that it a great earbud
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, March 25, 2025
It's great to hear that you're enjoying the Galaxy Buds3 Pro, D_Men. It's great to see that you love your buds and we want to help make sure all your concerns are addressed. If your Buds3 Pro are feeling loose when you smile or talk, you might want to try adjusting the fit by using different ear tips. We suggest finding the size that best fits your ears and making sure the earbuds are positioned correctly. Rotating them slightly in your ears can help them stay more secure. As for needing to reconnect the earbuds to your Galaxy Book5 laptop periodically, ensuring that both devices are within the recommended Bluetooth range (10 meters) and free of interference can enhance the connection. If the sound cuts out, placing the earbuds in the charging case and manually re-entering Bluetooth pairing mode can restore the link. The Galaxy Wearable app can also be a helpful tool for managing settings and optimizing performance. Thank you for sharing your experience with your buds! If you'd like further tips, feel free to reach out to us at Samsung Support anytime. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3
I love the design
on March 17, 2025
Posted by: Wildem
[This review was collected as part of a promotion.] Although I love the design I did notice they don't stay in your ears very well. I'm very afraid of losing them, they fell out my ear many times. And also changing songs, adjusting volume is completely different and I'm still figuring it out. But the sound quality is great
Value
3
Response from Samsung USBy R&R Team, March 18, 2025
Thanks for sharing your feedback about the Galaxy Buds3 Pro, WIldem. It's great to see that you appreciate the design and sound quality! Regarding the fit, the Galaxy Buds3 Pro includes different-sized ear tips to help users find the most secure and comfortable option. Ensuring the earbuds are positioned correctly can also make a significant difference. When inserting them, check the directional markings (L for left and R for right) and gently rotate the earbuds until they sit snugly. This can help reduce the risk of them falling out during use. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. We also noted your feedback regarding the buds controls. The Galaxy Buds3 Pro is designed with pinch and swipe gestures to provide a more precise user experience. Adjusting to these gestures may take some time, but they allow you to perform various actions like changing tracks and adjusting the volume. You can also customize the pinch and hold settings through the Galaxy Wearable app to suit your preferences. Check out the link attached to learn more about the functions of the Buds3 Pro. If you have any questions or concerns, don't hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/uk/support/mobile-devices/how-to-use-pinch-control-earbuds-control-and-troubleshoot-your-galaxy-buds3-and-buds3-pro/
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https://www.samsung.com/uk/support/mobile-devices/how-to-use-pinch-control-earbuds-control-and-troubleshoot-your-galaxy-buds3-and-buds3-pro/
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Written by a customer while visiting Samsung US
Posted by: Rodrigo
from New Orleans
Expertise:Expert
Verified Purchase:Yes
Me encanta todo, me voy por la calidad de sonido y materiales.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: AB12
Verified Purchase:Yes
Good experience overall. Good sound and comfort in general
Written by a customer while visiting Samsung US
Customer Rating
5
Great sounding buds across the board
on March 17, 2025
Posted by: VikingEric
[This review was collected as part of a promotion.] The feature "Now brief" through the buds pro is a nice feature to have paired with my S25 ultra cell phone. Nice to quietly hear my briefings for the day when I wake up to find out what's going on in the world, and with Trump. The charging case is very neat as well and not cheap feeling like other cheap Chinese type buds with charging case. Very glad to get these buds and I use them all the time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great product
on March 17, 2025
Posted by: Marvin
[This review was collected as part of a promotion.] The sound quality is great, excellent looking. The rubber part may need some improvement but besides that this is the best buds from galaxy so far
Value
4
Written by a customer while visiting Samsung US