Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,808 Reviews)
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3
Charging issues
on March 17, 2025
Posted by: Nacoby21
[This review was collected as part of a promotion.] The seamless actions across apps has been nice. However I have been frustrated with charging issues. Seems as though just popping the buds into the case doesn't ensure their complete charging. Many times I've gone to use them after they should be 100% and for some reason one earbud is nearly dead while the other is completely charged. Can be very frustrating.
Value
3
Response from Samsung USBy R&R Team, March 18, 2025
Thank you for sharing your feedback about the Galaxy Buds3 Pro, Nacoby. It’s great to know that you’ve enjoyed the seamless integration across apps, as this feature is designed to enhance convenience and multitasking. Regarding the charging experience, it’s essential to ensure that the earbuds are correctly seated in the charging case, with the charging contacts properly aligned. The charging process will only begin once the contacts are securely connected. To maintain consistent charging, we recommended cleaning the charging contacts on both the earbuds and the case with a soft, dry cloth to remove any debris or moisture. If you continue to notice inconsistencies, it may be helpful to check the battery status through the Galaxy Wearable app. This app allows you to monitor the charge levels of both earbuds and the case to ensure they are charging as expected. Samsung products are covered against manufacturing defects in material and workmanship by a limited 12-month warranty. Additionally, we offer Samsung Care+ for eligible devices, which provides extended protection and extra support. You can enroll eligible mobile devices on Samsung.com at the time of purchase, or within 60 days of purchase at samsungcareplus.com. If you continue to experience this, please be sure to reach out to us at Samsung Support so that we can provide you with additional steps to resolve this. Thank you for being a part of the Samsung community! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Droid Druid
Expertise:Intermediate
Verified Purchase:Yes
Never had a great pair of ear buds before, and these are awesome. I mostly take calls, listen to music and books on them.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Rich P
Verified Purchase:Yes
I've had Sony 1000XM3 earbuds for the past few years and was ready for a new pair. I compared the Galaxy Buds 3 Pro to the new Sony 1000XM5 and it was no comparison. I thought the Buds 3 Pro had a much more comfortable fit and better noise reduction. Also, if you have a Galaxy phone (which I do) there are special features available like instant translation from 20 languages.
Written by a customer while visiting Samsung US
Customer Rating
4
Almost Near Perfect
on March 17, 2025
Posted by: dAoNerEAsOn
[This review was collected as part of a promotion.] I almost gave up on Samsung ear pieces because of the horrible sound quality of my older ear buds, but I gave the Galaxy Buds3 Pro a chance and boy was it worth! The sound quality is second to none, the ease of using them is amazing, the phone quality with my phone conversation is amazing as well. The bass quality is so awesome along with noise cancelation, I mean wow. Truthfully, I rated them 4 Stars, the only reason I didn't rate them 5 Stars is because at times they fall out of my ear because they don't fit perfectly. At the end of the day, one of the best purchases I've made in a while!
Value
4
Written by a customer while visiting Samsung US
Posted by: Johnny Beach
from Brigantine, NJ
Expertise:Intermediate
Verified Purchase:Yes
Far superior to the Beats Buds I curreny have. I never thought the sound could be better than the Beats, but it is.
I would recommend this to a friend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Simpmy love Adaptive Audio
on March 17, 2025
Posted by: Rondale
[This review was collected as part of a promotion.] The adaptive audio feature is such a seamless and useful feature. Often I find my self messing with by ear buds when in a busy environment. With the adaptive audio feature, all I have to do is speak and the audio shifts from the noise canceling to the ambient sound setting. Very useful at work as well as at the gym.
Value
5
Written by a customer while visiting Samsung US
Posted by: Heddy
from Los Angeles
Expertise:Intermediate
Verified Purchase:Yes
The sound quality is impressive, with clear highs and deep bass.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely Brilliant
on March 17, 2025
Posted by: ToraTiger
[This review was collected as part of a promotion.] These buds are absolutely brilliant! The seamless actions across apps is just that ... super seamless! I absolutely love being able to transfer the audio from one device to another. The audio are great, the only wish I have is for the noise cancellation to be stronger. I can still faintly hear noise when the noise cancellation is turned on, it's not bad by any means but I guess I'm just very picky.
Value
5
Written by a customer while visiting Samsung US