Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,799 Reviews)
Rating breakdown 14,799 reviews
5 Stars
10,174
4 Stars
2,423
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,529)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Powerful speaker at the palm of ur hand
on July 15, 2026
Posted by: Rambo
Powerful speaker at the lalm of your hand. Very nice and awsome esr technology.
Response from Samsung USBy R&R, July 23, 2026
Hey there Rambo,
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. These earbuds provide impressive sound quality, clear audio, and advanced noise control, all in a compact design. It's fantastic to hear that their performance and technology have left a strong impression while still being conveniently accessible. Thank you for choosing Samsung for your listening experience.
-Ty
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Thank you for sharing your thoughts on the Galaxy Buds3 Pro. These earbuds provide impressive sound quality, clear audio, and advanced noise control, all in a compact design. It's fantastic to hear that their performance and technology have left a strong impression while still being conveniently accessible. Thank you for choosing Samsung for your listening experience.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy buds 3 pro bump
on July 13, 2026
Posted by: Fisher6777
[This review was collected as part of a promotion.] Got my Galaxy Buds last year right before New Year's. They're absolutely fire! The bass hits hard, I really love the futuristic look, and the lights are pretty cool. Absolutely great product!
Value
5
Response from Samsung USBy R&R, July 15, 2026
Hey there Fisher6777,
Thank you for sharing how it has been going with your Galaxy Buds3 Pro. Powerful bass, a sleek design, and the eye-catching blade lights give the Galaxy Buds3 Pro plenty of personality. We are thrilled they have delivered such a great listening experience since day one. Thank you for bringing your music to life with Samsung Galaxy.
-Ty
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Thank you for sharing how it has been going with your Galaxy Buds3 Pro. Powerful bass, a sleek design, and the eye-catching blade lights give the Galaxy Buds3 Pro plenty of personality. We are thrilled they have delivered such a great listening experience since day one. Thank you for bringing your music to life with Samsung Galaxy.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
2
Good features, questionable build quality.
on July 12, 2026
Posted by: June
from California
Expertise:Intermediate
The features themselves are great. ANC is good, ambient sound is decent, battery life is decent. All good. But the charging issue and overall build quality are just awful, deal-breaking. Having to open the app to check to see if they're actually charging and having to wiggle the buds around in the case to force them to charge every time I put them away is ridiculous. If these issues are still prevalent, skip these.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
2
Value
1
Response from Samsung USBy R&R, July 13, 2026
Good day June,
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. These earbuds offer features such as active noise cancellation, adjustable ambient sound, and reliable battery performance. We're glad to hear that you found these aspects to work well. However, we understand that having to repeatedly reposition the earbuds to ensure they are charging makes everyday use less convenient.
Wearing your earbuds properly is essential for optimal sound quality, comfort, and security. A poor fit can lead to discomfort, sound leaks, and may cause them to fall out, especially while jogging.
The Galaxy Buds3 Pro come with different ear tip sizes. It's important to select the right size to eliminate any gaps between your ear and the tip, helping to optimize audio performance. To wear them correctly, please follow these steps:
1. Check for the L and R directional marks on the earbuds.
2. Insert the R bud into your right ear and the L bud into your left ear, facing you.
3. Angle them slightly so that the microphone faces your mouth.
4. Adjust them by rotating the buds until they feel comfortable and secure.
You can also run an earbud fit test to ensure a proper fit.
Your feedback regarding the charging contacts and overall build quality is valuable as Samsung continues to enhance the Galaxy Buds experience. Thank you for taking the time to provide your detailed review.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
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Thank you for sharing your thoughts on the Galaxy Buds3 Pro. These earbuds offer features such as active noise cancellation, adjustable ambient sound, and reliable battery performance. We're glad to hear that you found these aspects to work well. However, we understand that having to repeatedly reposition the earbuds to ensure they are charging makes everyday use less convenient.
Wearing your earbuds properly is essential for optimal sound quality, comfort, and security. A poor fit can lead to discomfort, sound leaks, and may cause them to fall out, especially while jogging.
The Galaxy Buds3 Pro come with different ear tip sizes. It's important to select the right size to eliminate any gaps between your ear and the tip, helping to optimize audio performance. To wear them correctly, please follow these steps:
1. Check for the L and R directional marks on the earbuds.
2. Insert the R bud into your right ear and the L bud into your left ear, facing you.
3. Angle them slightly so that the microphone faces your mouth.
4. Adjust them by rotating the buds until they feel comfortable and secure.
You can also run an earbud fit test to ensure a proper fit.
Your feedback regarding the charging contacts and overall build quality is valuable as Samsung continues to enhance the Galaxy Buds experience. Thank you for taking the time to provide your detailed review.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
These are perfect
on July 12, 2026
Posted by: Lovergirl
[This review was collected as part of a promotion.] Ive had several different kinds of headphones over the years and these are by far the best ive ever tried. Noise canceling is perfect and the touch "buttons" are easy to use and work great.
Value
5
Response from Samsung USBy R&R, July 15, 2026
Hey there Lovergirl,
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. Their powerful noise cancellation, responsive touch controls, and impressive sound quality truly make them stand out. We’re thrilled to hear that they are the best headphones you’ve tried. Thank you for choosing to listen with Samsung Galaxy.
-Ty
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Thank you for sharing your thoughts on the Galaxy Buds3 Pro. Their powerful noise cancellation, responsive touch controls, and impressive sound quality truly make them stand out. We’re thrilled to hear that they are the best headphones you’ve tried. Thank you for choosing to listen with Samsung Galaxy.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Noise Cancelling Mode is so Awesome
on July 9, 2026
Posted by: IsayGors
[This review was collected as part of a promotion.] I love the qualiry of sound and the noise cancelling feature is very awesome. Its my most favorite thing while in the plane. Galaxy AI is amazing for translation!
Value
5
Response from Samsung USBy R&R, July 15, 2026
Hey there IsayGors,
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. Their immersive sound quality, effective noise cancellation, and Galaxy AI translation features make them an excellent travel companion. It’s great to hear that the noise cancellation enhances your flying experience. Thank you for choosing Samsung Galaxy for your travels.
-Ty
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Thank you for sharing your thoughts on the Galaxy Buds3 Pro. Their immersive sound quality, effective noise cancellation, and Galaxy AI translation features make them an excellent travel companion. It’s great to hear that the noise cancellation enhances your flying experience. Thank you for choosing Samsung Galaxy for your travels.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Good Sound Quality with Technical Issues
on July 6, 2026
Posted by: MoMo13
[This review was collected as part of a promotion.] These earphones have decent sound quality and active noise cancelling but have technical issues, such as a tendency to fall out of the ear and to emit a high pitched screech with interference. I don't recommend purchasing this product.
Value
4
Response from Samsung USBy R&R, July 17, 2026
Howdy MoMo13,
Thank you for sharing your experience with the Galaxy Buds3 Pro. We appreciate your feedback regarding their performance.
The Galaxy Buds3 Pro provide detailed sound, active noise cancellation, and reliable connectivity for music and calls. We understand that issues like fit and unexpected high-pitched sounds can impact your listening experience, even if the overall audio quality is enjoyable.
The high-pitched sound may be caused by the sub-microphone located on the top outer edge of the earbud. If this area is covered while inserting, removing, or adjusting the earbuds, it can trigger a loud screech. Keeping the microphone clear will enhance your listening experience.
Regarding fit, the Galaxy Buds3 Pro come with different sizes of ear tips. It's important to ensure you are using the right size for your ears to prevent sound leaks and achieve optimal audio quality.
To check if you have the correct tips, follow these steps:
1. Look for directional marks at the bottom of the earbuds, labeled "L" for left and "R" for right.
2. Insert the right earbud ("R") into your right ear with the "R" facing you.
3. Insert the left earbud ("L") into your left ear with the "L" facing you.
4. Angle the earbuds slightly so that the microphones on the bottom are pointing towards your mouth, rather than straight down.
5. Adjust the fit by rotating the earbuds forward and backward until they feel comfortable.
For more detailed instructions on changing the ear tips, please refer to our guide for the Buds3 Pro.
Your feedback is invaluable for us to understand how these earbuds perform in everyday use. Thank you for taking the time to share your experience with Samsung.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy Buds3 Pro. We appreciate your feedback regarding their performance.
The Galaxy Buds3 Pro provide detailed sound, active noise cancellation, and reliable connectivity for music and calls. We understand that issues like fit and unexpected high-pitched sounds can impact your listening experience, even if the overall audio quality is enjoyable.
The high-pitched sound may be caused by the sub-microphone located on the top outer edge of the earbud. If this area is covered while inserting, removing, or adjusting the earbuds, it can trigger a loud screech. Keeping the microphone clear will enhance your listening experience.
Regarding fit, the Galaxy Buds3 Pro come with different sizes of ear tips. It's important to ensure you are using the right size for your ears to prevent sound leaks and achieve optimal audio quality.
To check if you have the correct tips, follow these steps:
1. Look for directional marks at the bottom of the earbuds, labeled "L" for left and "R" for right.
2. Insert the right earbud ("R") into your right ear with the "R" facing you.
3. Insert the left earbud ("L") into your left ear with the "L" facing you.
4. Angle the earbuds slightly so that the microphones on the bottom are pointing towards your mouth, rather than straight down.
5. Adjust the fit by rotating the earbuds forward and backward until they feel comfortable.
For more detailed instructions on changing the ear tips, please refer to our guide for the Buds3 Pro.
Your feedback is invaluable for us to understand how these earbuds perform in everyday use. Thank you for taking the time to share your experience with Samsung.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
2
Great. For a short time.
on July 1, 2026
Posted by: Meems3000
from Honolulu Hawaii
Expertise:Beginner
Great when it's working but does not last very long! Power drains quickly. My cheap earbuds last longer than these. Luckily I did not pay full price, got it at a discount when I purchased my phone. The sound is amazing and the noise canceling is excellent. Just wished the power didn't drain so fast.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
5
Value
2
Response from Samsung USBy R&R, July 6, 2026
Hello there Meems3000,
Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds provide rich sound quality, active noise canceling, and a compact wireless design, making them ideal for everyday listening. It's great to hear that you were impressed with both the audio quality and the noise-canceling features. However, I understand that the battery life did not meet your expectations. It might be a good idea to check if your earbuds are due for an update. In some cases, battery performance may decline if certain software patches haven't been installed. Please refer to the link below for more information on updating your earbuds. We have noted your feedback regarding the battery drain and overall performance. Thank you again for sharing your thoughts with Samsung.
How to install software updates on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001316/
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds provide rich sound quality, active noise canceling, and a compact wireless design, making them ideal for everyday listening. It's great to hear that you were impressed with both the audio quality and the noise-canceling features. However, I understand that the battery life did not meet your expectations. It might be a good idea to check if your earbuds are due for an update. In some cases, battery performance may decline if certain software patches haven't been installed. Please refer to the link below for more information on updating your earbuds. We have noted your feedback regarding the battery drain and overall performance. Thank you again for sharing your thoughts with Samsung.
How to install software updates on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001316/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
Great features i love
on July 1, 2026
Posted by: AudioJunky
[This review was collected as part of a promotion.] I want the clarity of these earbuds.They fit comfortably in the ears.I like the three hundred and sixty degree sound. After noise cancellation is great with the ability hear, voices and sirens. One critique on these are the controls on the head.Earbuds themselves are a little hard to get your fingers around.And they are responsive. Overall a win!
Value
4
Response from Samsung USBy R&R, July 16, 2026
Hiya AudioJunky,
Thank you for sharing your experience with the Galaxy Buds3 Pro. The clear audio, comfortable fit, and immersive 360 Audio make the Galaxy Buds3 Pro a great everyday companion. It’s also wonderful to hear that the noise control features help you stay aware of voices and important sounds, such as sirens. We appreciate your feedback on the earbuds’ grip and the responsive controls, as details like these help Samsung refine the listening experience. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Buds3 Pro. The clear audio, comfortable fit, and immersive 360 Audio make the Galaxy Buds3 Pro a great everyday companion. It’s also wonderful to hear that the noise control features help you stay aware of voices and important sounds, such as sirens. We appreciate your feedback on the earbuds’ grip and the responsive controls, as details like these help Samsung refine the listening experience. Thank you for choosing Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US