Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,808 Reviews)
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
I love my buds
on March 18, 2025
Posted by: Christopher
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy Buds 3 Pro for a bit now, and man, they’re a total win for my workday. I pop these in to keep my brain busy while I’m grinding through tasks, and they’re perfect for that. Streaming some chill tunes or a podcast keeps me in the zone, and the sound’s so crisp it’s like a little escape from the chaos. Then there’s the Audio Eraser—holy crap, it’s cool. When I’m recording a quick voice memo for a work idea, it just zaps out all the background junk. No more office chatter or random noises sneaking in; it’s just my voice, clear as day.
For phone calls, these buds are clutch. I’m on the line with coworkers or clients a bunch, and they make me sound sharp while blocking out whatever’s going on around me. The way they sync up with my Samsung phone is smooth too—jumping between music and a call doesn’t skip a beat. They’re comfy enough to wear all day, and the battery keeps up with my schedule no problem. Honestly, these things have become my work buddy, keeping me sane and on point. Big fan.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Kentucky
Expertise:Intermediate
Verified Purchase:Yes
The sound is great, there is definitely a delay when it comes to the noise cancelling when a loud noise starts it takes a second or 2 to register. After trying all of the ear tips they still continue to fall out of my ears even after twisting and adjusting them in any way.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
2
Value
2
Response from Samsung USBy R&R Team, March 19, 2025
It's great to hear from you, Sam. Thanks for sharing your honest feedback on the Galaxy Buds3 Pro. Your insights are valuable as we continue to make improvements. With features like automatic noise cancellation and a long-lasting battery, your audio experience is transformed with Galaxy Buds. However, you may occasionally experience sound lag, which can happen due to various factors that you might not have considered. Sound lag can occur with any Bluetooth audio device, so to minimize this delay, try to reduce interference by ensuring that the devices are close together and avoiding any objects, walls, or people between the earbuds and the Bluetooth source. Additionally, steer clear of devices that could cause interference, such as other Bluetooth devices, microwaves, and wireless routers. If you're using Galaxy Buds for gaming, you can activate Gaming Mode to reduce delays for better-synchronized sound. Here’s how: launch the Galaxy Wearable app, tap on "Labs," and then toggle the switch next to "Gaming mode" to activate it. If you have any further questions, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Anonymous
from nashville TN
Expertise:Expert
Verified Purchase:Yes
The Galaxy Buds 3 Pro offer **fantastic sound quality** with a balanced audio profile. The **active noise cancellation (ANC)** works well to block out background noise, and the design is lightweight and comfortable for extended use. However, some features are exclusive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Justin
from Corona, CA
Expertise:Intermediate
Verified Purchase:Yes
Poor product quality from Samsung. Intermittently won't charge due to "sweat or moisture," after workouts, even after product Also, earphones will only last for 2-3 hrs max, and the case will offer about 2 full charges. Very disappointed because I just got it and its already had multiple issues. Would not recommend anyone get these.
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
2
Value
1
Response from Samsung USBy R&R Team, March 19, 2025
Hey Justin! Thank you for your detailed feedback on the Galaxy Buds3 Pro. We really appreciate your insights and would like to address your concerns. For the best charging performance, it's important to ensure that the earbuds and charging contacts are clean and dry. Sweat or moisture on the charging contacts can lead to charging interruptions or corrosion. We recommend thoroughly cleaning the earbuds and charging contacts with a dry, soft cloth after workouts before placing them in the case. If this continues after doing so, you may need to reach out to us for further assistance. Regarding the battery life, the Galaxy Buds3 Pro are designed to provide 24 hours of use on a single charge, and the charging case offers an additional 30 hours when charged. For extended battery life, it's best to store the earbuds in a fully charged case when not in use to minimize battery consumption. You can also adjust the notification settings from the Galaxy Wearable app on the connected phone. When using iOS, adjust the notification settings in the Galaxy Buds app. We value your feedback, as it helps us improve both our products and support for our valued customers. If you have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Best true wireless earphones
on March 18, 2025
Posted by: ElCapitan
[This review was collected as part of a promotion.] I have been enjoying these headphones. I use them for work and honestly the battery life has been consistent for the few months I have been using them. The noise cancelation has been able to drown out the very nosy ruse of my warehouse crews and loud forklift that drive passed my office, it has even made my weird co workers more tolerable. I enjoy the fact it has volume up and down from the piece it self. It honestly made it easier for me to make my friends and family switch over to using these instead of any other.
Value
5
Written by a customer while visiting Samsung US
Posted by: Alyssa
Verified Purchase:Yes
Battery life is bad compared to the buds2 pro. I love everything else...
Features
4
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Mint
from California
Expertise:Expert
Verified Purchase:Yes
Good product I've use. Should to get one if you have samsung phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: S20 still best
Verified Purchase:Yes
Falls out constantly. Not comfortable for extend wear. Going to try memory Foam and harness.
Otherwise sounds nice with no issues
Otherwise sounds nice with no issues
Response from Samsung USBy R&R Team, March 19, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro! We're glad to see you’re enjoying the sound quality and performance of your buds. We see your concern regarding the buds falling out constantly for you. The Galaxy Buds3 Pro comes with different sizes of ear tips, so the first step is to ensure you have the correct size for your ears. A proper fit should be snug, with no gaps between your ear and the tip, as this helps prevent sound leaks and guarantees optimal audio quality. If you need help changing the tips, please refer to our guide. After you've attached the appropriate tips, check the bottom of the earbuds for directional markings; you'll find an "L" for the left earbud and an "R" for the right. Insert the right bud into your right ear with the "R" facing you, and the left bud into your left ear with the "L" facing you. Angle the earbud slightly so that the microphone points towards your mouth rather than straight down, and adjust the position by rotating the buds until they feel comfortable. Additionally, you can run an earbud fit test using the Galaxy Wearable app to ensure you have the right fit. If you’d like further assistance, feel free to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US