Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,808 Reviews)
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Luis
from Lancaster, SC
Expertise:Intermediate
Verified Purchase:Yes
In principle, it has a good sound, but if you play it to adjust it, it emits an infernal whistle that leaves you deaf. Very disappointed.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
5
Value
2
Response from Samsung USBy R&R Team, March 19, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Luis. We're happy to see you appreciate the sound quality. We also noticed you reached out regarding concerns about a whistling noise. This sound may occur if Active Noise Canceling, Adaptive, or Ambient Sound mode is enabled and the area around the sub-microphone is touched or covered while adjusting the earbuds. The sub-microphone, located on the top outer edge of the earbuds, is sensitive to these settings and may produce a howling or beeping noise in such situations. To minimize this, we recommend ensuring that the sub-microphone remains unobstructed when handling or adjusting your earbuds. Samsung products are covered against manufacturing defects in material and workmanship by a limited 12-month warranty. Additionally, we offer Samsung Care+ for eligible devices, which provides extended protection and extra support. You can enroll eligible mobile devices on Samsung.com at the time of purchase, or within 60 days of purchase at samsungcareplus.com. We hope this insight helps improve your experience. For any further questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: None of your business
Verified Purchase:Yes
My only complaint is the earbuds fall out alot even when you adjust the ear tips.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: TRN7463
from Portland, Oregon
Expertise:Intermediate
Verified Purchase:Yes
A step back from buds 2 pro. Sound quality is excellent, ANC is great. But the air pods copycat style is lame. Much preferred the sleek in the ear look and fit of the buds 2 pros.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
3
Written by a customer while visiting Samsung US
Posted by: Keon Franklin
from Atlanta GA
Expertise:Expert
Verified Purchase:Yes
I Love these. The sound is everything!!! And the EQ
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: J Parker
from Mississippi
Verified Purchase:Yes
Aound quality is great. Fit is great. This is my first pair of brand buds and I'm highly impressed!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Kamila
from Orlando, FL
Expertise:Intermediate
Verified Purchase:Yes
Beyond my expectations, an excellent product. Very happy with my purchase.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jesse S
from Lakewood Ohio
Expertise:Expert
Verified Purchase:Yes
These earbuds sound amazing and they are super easy to connect. Highly recommend!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Excellent sounds and features but terrible ergo
on March 18, 2025
Posted by: Bo go
Expertise:Intermediate
Verified Purchase:Yes
Sure would help if the plastic wasn't so smooth and slippery. They're very hard to hold on to and irritating to put in and out of the case. Textured plastic would be a big improvement.
I would recommend this to a friend!
Design
3
Response from Samsung USBy R&R Team, March 19, 2025
Thank you for your valuable feedback on the Galaxy Buds3 Pro, Bo. We’re thrilled to see that you appreciate the excellent sound quality and features, but we also acknowledge your concerns regarding ergonomics. The smooth design of the Galaxy Buds3 Pro provides durability and a sleek appearance. Keeping the earbuds clean and free from sweat or liquid can help prevent slipping. For proper placement in the charging case, open the case, check the direction of each earbud, match the "L" (left) and "R" (right) markings on the earbuds with their respective slots, gently insert each earbud into its slot ensuring the charging contacts align, and close the case to secure them. We appreciate your support and hope these tips improve your experience with the Galaxy Buds3 Pro. If you have any further questions or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US