Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,799 Reviews)
Open Ratings Snapshot
Rating breakdown 14,799 reviews
5 Stars
10,174
4 Stars
2,423
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,529
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Far Better Than Buds 4 Pro
on July 24, 2026
Posted by: Devin
from Rockford, IL
Expertise:Expert
These buds are great and are far better than the Galaxy Buds 4 Pro. I regret upgrading. If you have these buds, use them instead. Do NOT buy Galaxy Buds 4 Pro.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R, July 28, 2026
Hey Devin,

The Galaxy Buds3 Pro continues to impress with balanced sound, a comfortable fit, and dependable Galaxy connectivity. It is great to hear that they have remained your preferred earbuds and continue delivering an experience you enjoy. Thank you for being part of the Samsung Galaxy community.

-Ty

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
We Be Jamming
on July 23, 2026
Posted by: Spriggs
[This review was collected as part of a promotion.] I've been extremely impressed with the Galaxy Buds3 Pro. The sound quality is crystal clear, with deep bass, clear vocals, and a premium audio experience whether I'm listening to music, watching videos, or taking calls. Conversations sound great, and the earbuds make it easy to stay connected while on the go.
The battery life has been excellent and easily keeps up with my daily routine. I also love how user-friendly and intuitive they are, especially when paired with my Galaxy phone. The seamless integration with Galaxy AI makes everyday tasks even easier, helping with communication, productivity, and a smarter overall experience.
I really enjoy using the Galaxy Buds3 Pro while working out because they are comfortable, reliable, and stay with me through my active lifestyle. They're also perfect when I'm working, multitasking, or just relaxing and listening to my favorite music. Overall, the Galaxy Buds3 Pro deliver amazing sound, great battery life, and smart features that make daily tasks more convenient. They are a fantastic addition to the Galaxy ecosystem, and I highly recommend them.
Value
5 out of 5
5
Response from Samsung USBy R&R, July 24, 2026
Howdy Spriggs,
We really appreciate you taking the time to reach out and share your experience with us about your Galaxy Buds3 Pro. You are jamming, and we love to hear it. Galaxy Buds3 Pro deliver crystal-clear sound, deep bass, and long-lasting battery life for work, workouts, calls, and relaxation. We love hearing how their comfortable fit and Galaxy AI integration make it easier to stay connected and productive throughout your day. Thank you for being part of the Samsung Galaxy family.
-Ty

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing never getting rid of them
on July 23, 2026
Posted by: Sarahbuds
[This review was collected as part of a promotion.] The only way im getting rid of my buds is when I upgrade at the end of the year
Value
5 out of 5
5
Response from Samsung USBy R&R, July 24, 2026
Hiya Sarahbuds,

Thank you for sharing your experience with your Galaxy Buds3 Pro. These earbuds provide immersive sound, a comfortable fit, and seamless connectivity within the Galaxy ecosystem. We're thrilled to hear that they have become an essential part of your daily routine, to the point where only an upgrade could replace them. We appreciate you being a part of the Samsung family!

-Ty

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Saved my life (literally)
on July 23, 2026
Posted by: Anonymous
I LOVE these buds, and as the title suggests, they have saved my life. I had been going fast on an electric bike, when I slid out and the pedals slashed my leg open, the cut was bone deep and if I hadn't gotten to the hospital quick, I may have died from infection getting in. Thankfully the earbuds stayed in and we're able to call a 911 operator, connecting from about 10-15 feet away.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Response from Samsung USBy R&R, July 27, 2026
Greetings Anonymous,
Thank you for taking the time to share your story with us. We are glad to hear that your Galaxy Buds4 Pro helped you make a crucial safety call in a life-threatening situation. The Galaxy Buds3 Pro provide a secure fit, dependable wireless connectivity, and clear hands-free calling. It is amazing that they stayed connected and allowed you to reach emergency services when you needed help the most. Your experience highlights the true value of thoughtful technology in everyday life. Thank you for sharing your story with us and for placing your trust in Samsung.
-Ty

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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Ok but not better than the buds2 pro fitting
on July 23, 2026
Posted by: Rawr4oh4
[This review was collected as part of a promotion.] Wanted to like the buds3 pro more, but for me the make or break decision is made by sitting and not falling, and that it did. Falls on sweat, unseats with movement, bulky, stalks are odd, lights are useless, takes time to learn to place it back in its case. Overall can't love it, I bought 2 pairs and gifted both, kept the buds2 pro. Now afraid to upgrade to buds4 pro, as the seem almost the same.
Value
3 out of 5
3
Response from Samsung USBy R&R, July 24, 2026
Hey Rawr4oh4,
Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds deliver rich audio, intelligent sound features, and seamless connectivity with other Galaxy devices. A secure fit is crucial for active use, so it's understandable that the earbuds shifting due to sweat and movement made it difficult for you to enjoy the updated design compared to the Galaxy Buds2 Pro.
Getting a proper fit with the Galaxy Buds3 Pro is very important. They come with different ear tip sizes, and selecting the right size is key to eliminating any gaps between your ear and the tip, which helps optimize audio. To ensure you wear them correctly:
1. Check for the L and R directional marks on the earbuds.
2. Insert the R bud into your right ear and the L bud into your left ear, facing you.
3. Angle them slightly so that the microphone faces your mouth.
4. Adjust by rotating the buds until they feel secure.
You can also run an earbud fit test to confirm a proper fit.
If you liked the Galaxy Buds2 Pro, you'll find that the fit of the Galaxy Buds4 Pro is quite similar. The Buds2 Pro provide a sense of security and comfort. While finding the right placement with the tips of the Galaxy Buds4 Pro is crucial, the audio quality is a significant upgrade for those who enjoyed the Buds2 Pro. You’ll definitely notice the improvement. Thank you for sharing your perspective with Samsung!
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty

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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Not so good
on July 22, 2026
Posted by: Maximo
Expertise:Intermediate
Honestly, not the best earbuds out there. Sound is good, bass is decent. But charging sucks, right esrbud constantly low battery, and has issues charging, charging case drains super fast. Noise canceling not the best, and buttons feel awkward to press. Not the best in my opinion.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
4 out of 5
4
Value
2 out of 5
2
Response from Samsung USBy R&R, July 22, 2026
Good day Maximo,
Thank you for sharing your thoughts on your Galaxy Buds3 Pro. It's great to hear that most features, such as the audio quality, are working well for you. However, I understand that it can be frustrating to enjoy these features when your earbuds are not charging properly.
When it comes to charging your Galaxy Buds3 Pro, using a power source other than the designated charger, such as a computer, may result in slower charging speeds due to a lower electric current. Samsung accessories are designed to maximize battery life, and we recommend using only Samsung chargers. Using non-certified or counterfeit chargers can hinder the charging process and may cause long-term battery issues.
Additionally, please make sure to keep your earbuds' software up to date for optimal power output. We appreciate your review and thank you for choosing Samsung.
-Ty

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Buds pro are great
on July 21, 2026
Posted by: Lovethefold
[This review was collected as part of a promotion.] The buds pro are amazing earbhds. You will definitely not be disappointed.
Value
5 out of 5
5
Response from Samsung USBy R&R, July 23, 2026
Hello Lovethefold,

Thank you for sharing your thoughts on your Galaxy Buds3 Pro. The Galaxy Buds3 Pro deliver rich audio, active noise cancellation, and a comfortable fit for everyday listening. It is great to hear that the earbuds have made such a strong impression and provided an experience you are happy to recommend. Thank you for choosing Samsung audio.
-Ty

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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Microphone trouble
on July 18, 2026
Posted by: Nafere
from Willow Grove. PA
Expertise:Expert
The music play nicely but the purpose of the headphones was to be able to have conversation with people. I'll be on the phone and people have a hard time hearing me no matter the settings I change it to. The microphone deems my voice as background noise or it picks up everything else. Very inconvenient and I'm hesitant on trusting another set of headphones from here. This is my second pair i purchased because I thought the first pair was faulty.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
5 out of 5
5
Value
2 out of 5
2
Response from Samsung USBy R&R, July 20, 2026
Hello there Nafere,
Thank you so much for letting us know how it is going with your Galaxy Buds Pro. The Galaxy Buds3 Pro offer rich two-way audio, Adaptive Noise Control, and a comfortable blade design with intuitive controls. Clear voice pickup is just as important as music quality, especially when calls were the main reason for your purchase. Having the same microphone concern with a second pair would understandably make you cautious about choosing another set. Thank you for sharing your experience with Samsung.
-Ty

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Written by a customer while visiting Samsung US
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