Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,808 Reviews)
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
Battery leaves more to be desired
on March 20, 2025
Posted by: Jmitchell
[This review was collected as part of a promotion.] Galaxy Bud 2 had better battery life than the new Pros. Wireless charging issues. The sound is phenomenal but there is a few quirks that need to be worked out.
Value
4
Written by a customer while visiting Samsung US
Posted by: Rebaz
from Buffalo New York
Expertise:Beginner
Verified Purchase:Yes
Perfect ,easy-to-use and too many functions, I ❤️ it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Tom C
Expertise:Intermediate
Verified Purchase:Yes
The sound output is great and the fit is good The controls take a little learning to use but once that the short time is over, it works a treat. The battery life is no better than my previous Buds 2 but I honestly did not think that as a downside. The ambient noise cancellation level is much better than my Bud 2 and I am impressed by that and it has better level setting setting regarding that. The slide touch volume step levels is not adjustable which needs to be changed, but not at al a deal breaker.
The down side are the silicon tip on the buds. They are not uncomfortable, they feel great, it is near impossible to get them off without tearing them. They need to eb cleaned every so often and my ear canal is slightly bigger than the other. One fits great, the other a little loose. So I want to change to a larger tip, but I am afraid of tearing them to remove them. Now imagine needing to take them off to clean. I would give them 5 stars but removing/changing the silicon tips issue I mentioned takes 2 stars off right there.
Features
5
Performance
5
Design
4
Value
4
Response from Samsung USBy R&R Team, March 20, 2025
Thank you for sharing your detailed feedback on the Galaxy Buds3 Pro, Tom! We would love to see you enjoy the sound output and find the fit comfortable. We appreciate your positive remarks about the improved ambient noise cancellation and its adjustable levels compared to the Buds2. Regarding the concern with the silicon tips, it is important to handle them gently when removing or changing them. To safely detach the ear tips without tearing, avoid pulling them excessively or twisting them forcefully. Instead, align the latch at the bottom of the earbud with the groove of the ear tip and carefully cover the latch with the ear tip when reattaching it. This method ensures the ear tips remain intact and functional. Additionally, cleaning the ear tips regularly using a soft, dry cloth can maintain hygiene and performance. For better fit and comfort, selecting the appropriate size ear tips for each ear is important, as everyone's ear canals are unique. Thank you for your valuable feedback. For any further questions or concerns, please reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
1
Didn't last
on March 20, 2025
Posted by: Samsunglover77
[This review was collected as part of a promotion.] I bought the Samsung Galaxy Buds 3 and the Samsung Galaxy Buds 3 pro. The Samsung Galaxy Buds 3 pro. I bought just over 4 months ago. And uh, the case has already stopped charging, and the right headphone makes an awful squealing noise. I'll be interested to see how the buds 3 standard version workout.
Value
1
Response from Samsung USBy R&R Team, March 20, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro! Regarding the charging case, we recommend ensuring that the charging contacts inside the case are clean and free of debris, as this may improve connectivity. Regularly cleaning the contacts with a dry cloth can help prevent charging interruptions. For the squealing noise in the right earbud, this may occur if Active Noise Cancelling, Adaptive sound, or Ambient sound modes are enabled. The sub-microphone on the earbud adjusts based on these features, but touching or covering the sub-microphone area—such as when putting on, removing, or adjusting the earbuds—can cause the microphone to detect sound and produce a high-pitched noise. To reduce this, avoid covering the sub-microphone while handling the earbuds. Your insights are appreciated, and we hope these steps enhance your experience. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
New design is everything!
on March 19, 2025
Posted by: Tobi77
[This review was collected as part of a promotion.] The sleek design of the new buds exudes a cool, modern aesthetic. The silver color adds a touch of sophistication and elegance. Audio balance is crucial for an immersive listening experience. These new buds offer perfectly balanced audio, enhancing the enjoyment of music and other media. The combination of style and high-quality sound makes these buds a desirable accessory. Also, the charging time is fast and the time it last is very long.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
excellent purchase has good quality
on March 19, 2025
Posted by: Papita
[This review was collected as part of a promotion.] An excellent purchase, very good quality, I like it a lot, it sounds very good, I give it 5 stars
Value
5
Written by a customer while visiting Samsung US
Posted by: strongmetal1
from new york
Expertise:Intermediate
Verified Purchase:Yes
Subject: Review of earbuds
I recently purchased a pair of earbuds and wanted to share my thoughts. The sound quality is impressive, offering a rich and balanced audio experience. The noise cancellation feature effectively blocks out distractions, creating an immersive listening environment. I find them comfortable to wear for extended periods, even during workouts. The battery life is excellent, providing several hours of playtime on a single charge. The included charging case is compact and convenient for on-the-go use. Overall, I am very satisfied with the performance and features of these earbuds.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Vitaliy
from Brooklyn, NY
Expertise:Beginner
Verified Purchase:Yes
Veryimpressive quality! New design and color is nice!
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US