Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,808 Reviews)
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Marodhur
from Miami
Expertise:Expert
Verified Purchase:Yes
Ear tip are soft but don't have enough suitable like galaxy buds+
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
Great sound, eh fit
on March 20, 2025
Posted by: Ex11bravo
[This review was collected as part of a promotion.] Works great between the phone and tablet and love the sound out of them but I have big ears/ear canals and the tips (largest) just don't hold the buds in my ears very well. Have used aftermarket tips to try and keep them in my ears and it's an issue. I still use them for just sitting around or at my desk and the Audio Eraser works great for noise canceling but have gone to other ear buds for working out or even walking that I dont have to tap back into my ears every few minutes.
Value
2
Response from Samsung USBy R&R Team, March 24, 2025
Thanks for sharing your detailed feedback about the Galaxy Buds3 Pro. It's great to see that you're enjoying the seamless functionality between your phone and tablet, as well as the impressive sound quality. For the fit, we recommend ensuring that the ear tips are properly aligned and securely attached to the earbuds. The largest included ear tips may not suit all ear shapes, and we understand that users with larger ear canals may experience challenges. Regularly cleaning the earbuds and ear tips can also help maintain their condition and fit. While it’s unfortunate that aftermarket tips haven’t resolved your concerns, your input highlights the importance of fit customization. We encourage you to run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. Your experience provides valuable insights, and we're glad the Galaxy Buds3 Pro continues to enhance your listening sessions in specific settings. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Awsome sound and noise cancelation
on March 20, 2025
Posted by: Virbhas
[This review was collected as part of a promotion.] Awsome base and crisp sound quality. Feels much lighter then previous pro versions. Active noise cancelation is better then previous versions too. Nice upgrade!!
Value
5
Response from Samsung USBy R&R Team, May 9, 2025
Thank you so much for your fantastic review! We're more than happy to see that you're enjoying the amazing bass and crisp sound quality of the Galaxy Buds3 Pro. It's awesome to know you find them lighter and that the active noise cancellation has made such a positive difference for you. We designed these features to enhance your listening experience, and it's great to see it resonating with you. If you have any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
Love everything about these vs my old headphones
on March 20, 2025
Posted by: TruckerDude
[This review was collected as part of a promotion.] Seamless action across apps. Now that we've got that out of the way I'll say how I really feel about these. They are pretty much perfect except for the way they always want to fall out of my ear. No matter which tip i use they are always one bump away from me searching on the ground looking for it.
Value
4
Written by a customer while visiting Samsung US
Posted by: Golden Diamond
from Washington Seattle
Expertise:Intermediate
Verified Purchase:Yes
I'm so in love and impressed with this product because of the features samsung always come through with leveling up your game with their product.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best I have ever had in my 40 yrs on this planet l
on March 20, 2025
Posted by: Momanddad
from Dunkirk NY
Expertise:Intermediate
Verified Purchase:Yes
So far so good, love the sound, I didn't think I'd care about the feature where it will lower the music if someone is talking to you but it was nice, it doesn't always seem to work but then again I need to use them more to see. Stays in the ear good and fits nicely and comfortably. I don't have to worry about them falling out while doing work/shopping for instacart, so that's a plus because that's exactly stay i wanted them for. The sound tho, these are the best I've ever had! I love how I can choose between ambient sound around me and noise canceling. I prefer ambient as I have inner ear issue with pressure and this and these don't mess with that. JUST GET THEM AND YOU WILL BE HAPPY! I seen some reviews where ppl tried to change the tips and they broke, just be very careful. I however didn't even need to change the silicone tips. I also purchased the care plan for repairs just to be safe! Totally worth it IMHO.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jayson
from Orange county, ca
Expertise:Expert
Verified Purchase:Yes
Does not fit right in the ear and they dont offer different size earplugs anymore
Design is not tht great ,charging has had issue since firat day
Design is not tht great ,charging has had issue since firat day
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
1
Value
1
Response from Samsung USBy R&R Team, March 20, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Jayson. We see that you may be having a tough time trying to get your buds to fit just right. First, we want to clarify that the Galaxy Buds3 Pro actually come with different sized ear tips to ensure a comfortable fit. If you didn’t receive an extra set, please check the box one more time. Getting the right size ear tips is essential for a good fit. This ensures that there isn't a gap between your ear and the ear tip, which helps avoid sound leaks and guarantees optimal audio quality. If you need help changing the tips, you can find instructions in our guide on how to switch out the ear tips for your Buds3 Pro. Once you have the right tips on your earbuds, here’s how to wear them for the best experience: check the bottom of the earbuds for directional marks. You’ll see an 'L' for the left bud and an 'R' for the right. Insert the 'R' bud into your right ear with the 'R' facing you, and insert the 'L' bud into your left ear with the 'L' facing you. Angle the earbud slightly so the microphone on the bottom is pointing towards your mouth rather than straight down. You can adjust the buds by rotating them forwards and backwards until the fit feels just right. Additionally, you can run an earbud fit test in the Galaxy Wearable app to make sure you have the perfect fit for your ears. If the tips are not there, please don’t hesitate to reach out to us at Samsung Support for further assistance. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Why it is good
on March 20, 2025
Posted by: Zydone
[This review was collected as part of a promotion.] AWESOME audio quality and that's all and I think they are sound proof
Value
5
Written by a customer while visiting Samsung US