Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,808 Reviews)
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
Almost perfect except one thing....
on March 22, 2025
Posted by: MamiDe3
[This review was collected as part of a promotion.] I LOVE my Galaxy Buds3 Pro!! I had traded my Galaxy Buds2 Pros in (which I now regret in part) when I bought my 3 Pros and have been VERY VERY happy with the sound quality and the durability The UHQ option was a surprise and I LOVE IT as well as the multiple diiferent settings in the "Sound Quality & Affects" portion in the settings option makes it so easy to adjust to hear even the most minute sounds making it super easy to edit videos with the “Audio Eraser” feature or whatching videos or hearing your music at the highest quality!
There's only one reason I gave it 4 Stars which is also the reason I regret trading in my 2 Pros...And that's the fact the 2 Pros are waterproof while the 3 Pros sadly are not..
I use my Buds when Im working on the house which constantly consists of washing dishes, or clothes, or mopping, and honestly scrubbing something non-stop another words, and when I'm not working inside I'm working outside (we have a lot of snow which also means wetness, water, puddles.)
On the very rare occasion i get to take a break my favorite thing is fishing...which of course means water as well. So another words basically everything i do on a daily has something to do with water.
I know nothing can be perfect but if these were somewhat waterproof They would be perfect!
Just as a tip for anyone thinking of trading 2 Pros in for the 3 Pros I would just spend the extra and keep both pair and use them according to what their day to day usually consists of.
There's only one reason I gave it 4 Stars which is also the reason I regret trading in my 2 Pros...And that's the fact the 2 Pros are waterproof while the 3 Pros sadly are not..
I use my Buds when Im working on the house which constantly consists of washing dishes, or clothes, or mopping, and honestly scrubbing something non-stop another words, and when I'm not working inside I'm working outside (we have a lot of snow which also means wetness, water, puddles.)
On the very rare occasion i get to take a break my favorite thing is fishing...which of course means water as well. So another words basically everything i do on a daily has something to do with water.
I know nothing can be perfect but if these were somewhat waterproof They would be perfect!
Just as a tip for anyone thinking of trading 2 Pros in for the 3 Pros I would just spend the extra and keep both pair and use them according to what their day to day usually consists of.
Value
4
Written by a customer while visiting Samsung US
Posted by: Panda
Expertise:Expert
Verified Purchase:Yes
Sounds is good but honestly the burning electornic smell after use can get extremely overwhelming. Idk if it's a battery issue and my buds came defective but no matter how much I clean them in between uses and my ears the smells is constant.
No, I would not recommend this to a friend.
Performance
3
Response from Samsung USBy R&R Team, March 24, 2025
Hey Panda. Thanks for sharing your feedback on the Galaxy Buds3 Pro. Samsung products are designed with quality and safety in mind, and we want to ensure your experience meets those standards. Based on the scenario you’ve described, we recommend thoroughly inspecting the charging contacts and surfaces of the earbuds for any sweat, liquid, or foreign materials that might have accumulated, as this could potentially influence performance. Cleaning them regularly with a dry, soft cloth can help maintain their condition. If the smell persists despite careful cleaning, we suggest having the earbuds assessed at a Samsung Service Centre or an authorized service center to ensure they’re functioning as intended. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. Additionally, Samsung offers the option to add extended protection with Samsung Care+ for eligible devices, which includes added support. Eligible devices can be enrolled at the time of purchase on Samsung.com or within 60 days of purchase at samsungcareplus.com. We value your feedback and hope this information proves helpful in resolving your concern. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent sound cancellation.
on March 22, 2025
Posted by: Harley
Expertise:Expert
I have been using this product for a full week and the truth is the best, the sound cancellation is amazing, they listen super well and they are super comfortable.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 9, 2025
Thank you for your fantastic review, Harley! We're very happy to see that you've been enjoying the Galaxy Buds3 Pro. With their incredible sound cancellation, you can truly immerse yourself in your personal theater experience. It’s amazing how they let you hear every detail on your TV when paired, creating a 360-degree immersive sound that surrounds you. Enjoy your listening experience, and if you have any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: RGV Shopper
Verified Purchase:Yes
Fit good. Sounds great. Libked with my Samsung tv. So when the wife is asleep at 4am I can hear what's going on
Response from Samsung USBy R&R Team, May 9, 2025
Thank you for your review! We're elated to see that the Galaxy Buds3 Pro fit comfortably and deliver great sound quality. It’s amazing that you were able to connect them with your Samsung TV seamlessly. We designed the Buds3 Pro to enhance your listening experience, especially during those quiet hours when you want to enjoy your favorite content without disturbing anyone. If you have any questions or concerns, please be sure to reach out ot us at Samsung Support. Enjoy your late-night sessions! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Buds3 Pro Experience
on March 22, 2025
Posted by: Naynay
[This review was collected as part of a promotion.] My experience with the Samsung Galaxy Buds3 Pro has been amazing. As a student and a mother, I rely on buds to ensure that I am hearing my lectures correctly and understanding the educational videos we frequently have to watch.
The active noise cancelation is top notch, and one of the first features I noticed as I am upgrading from the Galaxy Buds Pro. The sleek design allows for easy access to features, such as volume control.
The comfort of the Galaxy Buds3 Pro is unmatched. My old Galaxy Buds Pros were the only buds on the market that would actually stay in my ears and not continuously fall out, and due to this fact I was worried about upgrading because the design is completely different. However, I was presently surprised to find that the Buds3 Pro fit even better and have yet to fall from my ears.
The comfort, fit, volume, noise cancelation, and seamless actions across apps make these buds the best on the market. I highly recommend.
The active noise cancelation is top notch, and one of the first features I noticed as I am upgrading from the Galaxy Buds Pro. The sleek design allows for easy access to features, such as volume control.
The comfort of the Galaxy Buds3 Pro is unmatched. My old Galaxy Buds Pros were the only buds on the market that would actually stay in my ears and not continuously fall out, and due to this fact I was worried about upgrading because the design is completely different. However, I was presently surprised to find that the Buds3 Pro fit even better and have yet to fall from my ears.
The comfort, fit, volume, noise cancelation, and seamless actions across apps make these buds the best on the market. I highly recommend.
Value
5
Response from Samsung USBy R&R Team, May 9, 2025
Thank you for your insightful review of the Galaxy Buds3 Pro, NayNay! We're elated to see that you appreciate the active noise cancellation and comfort, especially in your busy life as a student and mother. It's great to know the fit exceeds your expectations and that you find the volume control easy to access. Your recommendation means a lot to us! If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Quality sounds
on March 22, 2025
Posted by: Bigmark743
from New York city
Expertise:Intermediate
I brought these three week's ago and luv em. They are my go to ear buds. They have many options to customize your listing experience.
I have top contenders to compare the sound with, however, these are my new favorite.
I have top contenders to compare the sound with, however, these are my new favorite.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 9, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro! It’s wonderful to know you love them and have made them your go-to earbuds. The customization options really enhance the listening experience, so it’s great that you’re enjoying that feature. We're glad these have become your new favorite! If you have any more thoughts or feedback, feel free to share them with us at Samsung Support! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Love the siren 🚨 detection feature
on March 22, 2025
Posted by: Duablo
[This review was collected as part of a promotion.] Love the seamless connection between galaxy buds and devices. The updates are wonderful, I most enjoy the option to skip tracks and volume with voice input.
Value
5
Response from Samsung USBy R&R Team, May 9, 2025
Thank you for your feedback on the Galaxy Buds3 Pro, Duablo! It’s wonderful to know that you appreciate the seamless connection with your devices. We’re glad you’re enjoying the voice input features for skipping tracks and adjusting the volume. These updates are designed to enhance your listening experience, and it’s great to see them making a positive impact for you. For any questions or concerns, be sure to reach out to us at Samsung Suppoer. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Buds3 Pro Review
on March 22, 2025
Posted by: DenkTravels
[This review was collected as part of a promotion.] The Samsung Buds3 Pro excel at "seamless actions across apps," a game-changer for my daily routine. Working from home, I effortlessly switch between focus playlists on Spotify and Teams calls. Commuting is quieter with excellent noise cancellation. Streaming videos and gaming are immersive thanks to rich audio and low latency. Even workouts are improved with their secure fit and sweat resistance. The Buds3 Pro streamline my day, making audio a seamless part of every task.
Value
5
Response from Samsung USBy R&R Team, May 9, 2025
Thanks for your honest feedback on the Galaxy Buds3 Pro! We’re exhilarated to see how they enhance your work-from-home routine with seamless app transitions. It’s great that the noise cancellation improves your commute and that the immersive audio elevates your gaming and video streaming. We're also glad you appreciate their secure fit during workouts. For any concerns or questions, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US