Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,808 Reviews)
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Good sounds
on March 23, 2025
Posted by: Godzillasin
[This review was collected as part of a promotion.] Great gift keep up the good work Mention the “seamless actions across apps,” “Now Brief,” or “Audio Eraser” features in your review of a qualifying device and/or upload an original photo or video with your review for an additional entry. Please make sure photos and videos are created by you and do not contain any third party copyrighted media.
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• Show your device(s) in use with family-friendly images and audio.
• Show the entire device(s) in your photo or video and how it complements your lifestyle.
Tips for a great photo or video:
• Show your device(s) in use with family-friendly images and audio.
• Show the entire device(s) in your photo or video and how it complements your lifestyle.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing noise cancelation
on March 23, 2025
Posted by: SamsungOnly
[This review was collected as part of a promotion.] Work for UPS. Driving in wind or in the loud warehouse, noise is not a problem. Music quality is amazing, great bass.
Value
5
Response from Samsung USBy R&R Team, May 22, 2025
Thank you so much for sharing your thoughts on the Galaxy Buds3 Pro! We're thrilled to see that you're enjoying the amazing sound quality and immersive audio experience. With features like Wind Shield technology, you can enjoy your music without interruption, even in windy conditions. It's awesome to see this feature works for you. Plus, the LightSwipe and Pinch Control make it incredibly easy to manage your audio just the way you like it. We’re glad you’re loving them! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Awesome, leagues above all previous generations!!!
on March 22, 2025
Posted by: Holdingmybreathnomore
[This review was collected as part of a promotion.] This is my third set of Samsung buds, substantially better than previous generations. I've had them a few weeks and don't have any complaints, aside from finding a connection piece while utilizing during exercise
Value
5
Response from Samsung USBy R&R Team, May 22, 2025
It's great to hear from you! We're pleased to see that you're enjoying your Galaxy Buds3 Pro and appreciate you taking the time to share your experience. It’s fantastic to know you find them substantially better than previous generations! We understand that staying connected while exercising is important, and we designed the Buds3 Pro with an enhanced fit and superior sound quality to keep you moving without distractions. We would love to gather some information regarding what you brought up about the connection piece. Please be sure to reach out to us at Samsung Support so that we can further assist you with this. We’re here to help you get the most out of your Galaxy Buds3 Pro! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
The upgrade was amazing
on March 22, 2025
Posted by: Socario
[This review was collected as part of a promotion.] I previously had the buds pro 2 but the upgrade was amazing. Is an important step in the quality of the sound and also the materials. I'm very happy with my purchase
Value
5
Response from Samsung USBy R&R Team, May 9, 2025
Thank you so much for sharing your experience with the Galaxy Buds3 Pro, Socario! We love to see that you made the upgrade and found the sound quality and materials to be a significant improvement. At Samsung, we really prioritize delivering exceptional audio performance, and it’s fantastic to know that you’re enjoying your new earbuds. If you have any specific features you love or experiences you’d like to share, we’d love to hear more! If you ever have any questions or concerns, reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2
The buds 2 pro were better
on March 22, 2025
Posted by: JohnyC
[This review was collected as part of a promotion.] These are cool that they have the listening feature so you can translate other languages in real time. But if you make any load noise in the background, like working in a factory. The admit crazy volumes of static the completely destroy your ear drum. If you move your fingers across them to press them back in your ear, you get the same static. And the fall out of my ear constantly. I've tried all three sizes of the tips and they still fall out when I chew. Then the tips themselves tear extremely easy trying to change them out. The old ones are better for sure.
Value
2
Response from Samsung USBy R&R Team, March 24, 2025
Thanks for sharing your detailed feedback about the Galaxy Buds3 Pro,
Johny. It's great to hear that you find the real-time translation feature useful and innovative! To address the concerns about static noise, this may occur if Active Noise Canceling or Ambient sound modes are activated and the microphone areas are accidentally covered. Ensuring the outer microphone is unobstructed during use can help minimize static issues. For added control, you can adjust the noise control intensity through the Galaxy Wearable app, allowing you to customize the settings to better suit noisy environments. Regarding fit, using the proper ear tip size from the included options is crucial for ensuring a secure and comfortable seal. Aligning the earbuds correctly with their directional marks (L for left, R for right) and slightly rotating them in your ear can help enhance stability, even during movement or chewing. If the ear tips are difficult to change or tear, it is essential to handle them gently and avoid excessive pulling, twisting, or pressing. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. If you have any further questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Johny. It's great to hear that you find the real-time translation feature useful and innovative! To address the concerns about static noise, this may occur if Active Noise Canceling or Ambient sound modes are activated and the microphone areas are accidentally covered. Ensuring the outer microphone is unobstructed during use can help minimize static issues. For added control, you can adjust the noise control intensity through the Galaxy Wearable app, allowing you to customize the settings to better suit noisy environments. Regarding fit, using the proper ear tip size from the included options is crucial for ensuring a secure and comfortable seal. Aligning the earbuds correctly with their directional marks (L for left, R for right) and slightly rotating them in your ear can help enhance stability, even during movement or chewing. If the ear tips are difficult to change or tear, it is essential to handle them gently and avoid excessive pulling, twisting, or pressing. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. If you have any further questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent quality
on March 22, 2025
Posted by: Auwareagel
[This review was collected as part of a promotion.] Best earnuds i ever had, seamless actions across apps,” “Now Brief,” or “Audio Eraser”
Value
5
Written by a customer while visiting Samsung US
Posted by: Stormy
Expertise:Intermediate
Verified Purchase:Yes
Noice earbuds. Def good noise cancellation and when i ask my friends if they can hear my music they say no! 😻
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 9, 2025
Hi Stormy! Thank you for sharing your experience with the Galaxy Buds3 Pro! It’s great to see that you’re enjoying the noise cancellation feature. The advanced machine learning technology ensures that background noise is minimized, allowing your voice to stand out even in busy environments. Plus, with Bluetooth Super Wideband, call quality is significantly improved, providing a more natural and clear speaking experience. Your feedback really highlights the features we designed to enhance your listening and talking experience. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
A good investment.
on March 22, 2025
Posted by: Ken28Ca
[This review was collected as part of a promotion.] I've been with the Galaxy Buds 3 Pro for months and so far only good experiences. I like the battery life, added to this the extra battery that comes with your box. It fits perfectly in my ears, they don't fall and isolates the sound very well. The lights are very cold.
Value
5
Response from Samsung USBy R&R Team, May 9, 2025
We appreciate you taking the time to share your experience with the Galaxy Buds 3 Pro, Ken! We're ecstatic to see that you’ve been enjoying the long-lasting battery life. With the charging case, our buds offer up to an incredible 30 hours of listening time, ensuring you can stay in your groove for hours on end. It’s great to know that the fit is perfect for you as well and that they provide excellent sound isolation. We’re glad you also appreciate the unique blade lights! Your feedback is invaluable, and we’re excited to continue delivering great experiences with our products. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US