Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,808 Reviews)
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Maria A
from Ontario CA
Expertise:Beginner
Verified Purchase:Yes
These are the best ear buds ever the noise reduction quality is excellent so comfortable to. They are the best.
Response from Samsung USBy R&R Team, May 8, 2025
Thank you for your review of the Galaxy Buds3 Pro, Maria. It’s awesome that you find them to be the best earbuds ever! We designed them with a focus on delivering exceptional sound quality, and it’s great to know the noise reduction feature has been effective for you. Comfort was also a key aspect of the redesign, ensuring they stay in place for a long-lasting immersive listening experience. Your feedback is truly appreciated . If you have any questions or cocnerns, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has unique capabilites
on March 23, 2025
Posted by: Zach123
[This review was collected as part of a promotion.] Seamless actions all throughout apps, very fun and accessible music features, great design.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great buds.
on March 23, 2025
Posted by: Ijustworkhere
[This review was collected as part of a promotion.] The buds work exactly how they should. I open the case pop them in and I'm good for 6-10 hours (depending on volume). All around great buds
Value
5
Response from Samsung USBy R&R Team, May 12, 2025
Thanks for sharing your experience with the Galaxy Buds3 Pro! It's great to see that you’re enjoying their performance. With up to 26 hours of playtime on a single charge and up to 30 hours with the fully charged case, you can truly maximize your listening experience. If you're looking for ways to extend that battery life even further, consider keeping the earbuds in the charging case when they're not in use, and make sure the case is closed. Additionally, you can adjust the notification settings using the Galaxy Wearable app on your phone, or if you're on iOS, check the Galaxy Buds app for similar options. This can help you conserve battery power for those times when you need it most. We hope you continue to enjoy your experience with the Buds3 Pro. If you ever have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
The only in the ear earbuds that are comfortable
on March 23, 2025
Posted by: KenFire
from Colorado Colorado Springs
Expertise:Intermediate
I've had these headphones for about 2 weeks and I can tell you this they're pretty good health headphones. I love the way they fit in my ear.And I also love the features that come equipped with it.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Response from Samsung USBy R&R Team, May 9, 2025
Hi there, Ken! Thank you for your feedback on the Galaxy Buds3 Pro. It's great to see that you've found them to be a great fit and that you love the features. Designed for true audio lovers, these earbuds come with a comfortable new shape and improved hardware that truly deliver the high-resolution audio experience your ears have been craving. We’re elated to see they’ve met your expectations in both comfort and performance! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3
Buds 3 pro
on March 23, 2025
Posted by: Beatmode
[This review was collected as part of a promotion.] Ear slip problem everytime I'm chewing slides off my ear..
Value
3
Response from Samsung USBy R&R Team, March 24, 2025
Hey Beatmode! Thank you for sharing your feedback about the Galaxy Buds3 Pro. To ensure they stay securely in place and provide maximum comfort, we recommend selecting the correct ear tips that fit snugly and eliminate any gaps between your ear and the earbud. This ensures optimal audio performance and prevents slipping. When inserting the earbuds, make sure to align the directional marks—L for the left ear and R for the right ear—and angle them slightly so the microphone points towards your mouth for improved sound quality. Rotating the earbuds forward or backward can help achieve a more secure fit, and running an earbud fit test through the Galaxy Wearable app will confirm if they are seated properly. Regular cleaning is also important to maintain their fit and overall performance. We hope these tips help you enjoy your Galaxy Buds3 Pro to the fullest. Let us know if there’s anything else we can do to assist! If you need any assistance, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2
Disappointed by the Design, Not the Sound
on March 23, 2025
Posted by: Archist
[This review was collected as part of a promotion.] The Samsung Galaxy Buds 3 Pro sound amazing, but everything else about them is a letdown. The fit is awkward, constantly shifting in my ears, making them uncomfortable for long listening sessions. The blinking lights are distracting and unnecessary—why do my earbuds need to flash like a cheap toy? The gray and white color options feel uninspired and bland, lacking the premium look you'd expect at this price. Overall, while the audio quality is solid, the tacky design choices make them feel more like a budget knockoff than a true flagship product.
Value
2
Response from Samsung USBy R&R Team, March 24, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro! It's great to hear that you’re impressed with the amazing sound quality, as these earbuds are designed to deliver a high-resolution audio experience with features like Samsung Seamless Codec HiFi and Ultra High Quality audio codecs. The immersive sound, powered by an independently controlled woofer and tweeter, ensures vibrant and detailed audio for true music lovers. For a more secure fit, we recommend trying the different ear tip sizes included with the Galaxy Buds3 Pro to find the one that suits you best. Adjusting the earbuds by rotating them slightly can also help improve comfort and stability during use. Regarding the blinking lights, the blade lights are customizable through the Galaxy Wearable app, allowing you to adjust or turn off the lighting style to suit your preferences. We appreciate your feedback on the color options and design, and your input is valuable as we continue to enhance our products. Thank you for sharing your experience! If you have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3
Ear buds problem
on March 23, 2025
Posted by: Beast1
[This review was collected as part of a promotion.] Sound is pretty good but design is not so good every time I move my head slip off my ear..eating movement make slips off..
Value
3
Response from Samsung USBy R&R Team, March 24, 2025
Thank you for sharing your feedback about the Galaxy Buds3 Pro, Beast1. We're glad to see that you enjoy the sound of your buds! To help improve the fit and comfort of the earbuds, we recommend a few steps. First, try selecting the correct ear tips from the different sizes provided to ensure a snug fit that eliminates any gaps between your ear and the earbud. Proper insertion is also essential—check the directional marks (L for the left ear and R for the right ear) and insert them with the marks facing you. Angling the earbuds slightly so the microphone points toward your mouth can also enhance their stability. If the earbuds still feel loose, you can adjust the fit by gently rotating them forward or backward until they feel secure. Additionally, running an earbud fit test in the Galaxy Wearable app can confirm whether the earbuds are seated properly for your ears. We hope these tips help make your experience with the Galaxy Buds3 Pro more comfortable and enjoyable. If there’s anything else we can assist with, please be sure to reach out to us at Samsung Support! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
This product had great features, battery life good
on March 23, 2025
Posted by: eagleschreiber1
[This review was collected as part of a promotion.] I've been impressed with the overall sound quality and comfort of wear. The enhanced features and audio control are very pleasing. I also have the pro bud 2 and this is a nice upgrade. The only negative is the noise canceling is not quite as good as on my Pro Bud 2
Value
5
Response from Samsung USBy R&R Team, May 12, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro! We're thrilled to see that you're enjoying the sound quality and comfort. It’s great to know that the enhanced features and audio controls are meeting your expectations, especially coming from the Buds2 Pro. For an even better experience, we recommend trying out the different ear tips that come with the Galaxy Buds3 Pro. Finding the perfect fit can significantly enhance both sound quality and active noise canceling, which might help address your concerns. We're dedicated to providing the best audio experience, so your feedback is invaluable. If you have any further questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US