Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,808 Reviews)
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
2
The earbuds don't say in your ear
on March 27, 2025
Posted by: Keachie
[This review was collected as part of a promotion.] The ebud don't says on your ears don't matter what size earpiece you put on it or the way you trun it in your ear
Value
2
Response from Samsung USBy R&R Team, March 27, 2025
We appreciate you sharing your experience with the Galaxy Buds3 Pro, Keachie! We appreciate your feedback and want to ensure you are maximizing the use of your buds. First, check the ear tips to confirm you have the right size for your ears. As you know, the Buds3 Pro comes with different-sized tips. A proper fit is crucial to avoid sound leaks and achieve optimal audio quality. If you haven't done so yet, please refer to our guide on changing the tips to find the best size. Once you have selected the right tips, ensure you are using them correctly by checking the directional marks on the earbuds, with an "L" for the left bud and an "R" for the right. Insert the right bud into your right ear with the "R" facing you and the left bud into your left ear with the "L" facing you. Adjust the angle slightly so that the microphone points toward your mouth for the best call quality. To verify your fit, use the earbud fit test in the Galaxy Wearable app, which will ensure you are receiving the best audio performance. We hope this information enhances your experience with the Galaxy Buds3 Pro! If you have any questions or need further assistance, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
My only "complaint" is that they are hard to control without the phone
I would recommend this to a friend!
Response from Samsung USBy R&R Team, April 23, 2025
We appreciate you taking the time to share your feedback on the Galaxy Buds3 Pro, Charles! The Buds3 series is equipped with Pinch and Swipe Controls, allowing you to manage music, calls, and other features directly from the earbuds themselves. For example, you can use pinch gestures to play, pause or skip tracks, and swipe gestures to adjust the volume. These controls can be customized through the Galaxy Wearable app to suit your preferences. Be sure to check out the link attached to learn more about the pinch control feature on your Buds3 Pro. We hope this helps enhance your experience with the earbuds! For any further questions or concerns, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/uk/support/mobile-devices/how-to-use-pinch-control-earbuds-control-and-troubleshoot-your-galaxy-buds3-and-buds3-pro/?srsltid=AfmBOooveMEH2lqCgwL9uziCu9eWZuLgviduj3o9XkfR4LQjKQNP5pW7
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https://www.samsung.com/uk/support/mobile-devices/how-to-use-pinch-control-earbuds-control-and-troubleshoot-your-galaxy-buds3-and-buds3-pro/?srsltid=AfmBOooveMEH2lqCgwL9uziCu9eWZuLgviduj3o9XkfR4LQjKQNP5pW7
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Written by a customer while visiting Samsung US
Customer Rating
4
Sound is great, huge improvement from the Buds2Pro
on March 27, 2025
Posted by: PawsLover
[This review was collected as part of a promotion.] I love the quality improvement for these definitely a step up. The new features and the swipe features through the blade are great. The huge range on customizing EQ just make them 100 times better and joining in the top of premium buds out there. The active noise cancellation is just out of this world really, and background noise cancellation is always top notch. Battery wise I literally consistently go 3 days without having to charge them and constantly on meetings, music and media throughout the day.
Now comfortable there's where I take a star. The plastic they're made of don't align making some lips around certain areas that finish scratching off my skin when putting them on. And sometimes the blade gets stuck in my hair and takes the buds off my ears which is unfortunate. But wearing for long hours honestly don't seem too bad.
Value
4
Response from Samsung USBy R&R Team, April 23, 2025
Hey PawsLover! Thank you for sharing your detailed review of the Galaxy Buds3 Pro! It's fantastic to see that you're enjoying the improved audio quality, customizable EQ, and the swipe features through the Blade Lights. The Active Noise Cancellation and background noise cancellation are indeed standout features, offering an immersive listening experience. The battery life, providing up to 30 hours with the charging case, is another highlight that makes these earbuds excellent for extended use throughout the day. Regarding comfort, the redesigned shape of the Galaxy Buds3 Pro aims to deliver a snug fit, but we noted your concerns about the plastic alignment and the Blade catching on hair. Your feedback is valuable and helps us make improvements in the future. If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
I like the buds 2
on March 26, 2025
Posted by: Ben110and1
[This review was collected as part of a promotion.] I've had these for a while, and they don't feel as good as the Buds 2. The sound quality is good, but I prefer the Buds 2.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best buds ever!! Zero outside noise!
on March 26, 2025
Posted by: Samsungbestfan1
[This review was collected as part of a promotion.] This new gen buds reduces all outside noises as soon as you put them into your ears. It's unbelievable. I take them to the gym and they're so comfortable and I can't hear a thing from the gym. Even if someone is clapping with the strongest efforts you won't hear a thing. I also play heavy basketball wearing this buds and they stay into your ears. Don't let me start with the sound quality. Outstanding!!! Like listening to ultra HD songs quality. I'm very happy with this product. Audi eraser is another level
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
solid battery life. Clear voice
on March 26, 2025
Posted by: Cra2025
[This review was collected as part of a promotion.] The best edition of samsung buds, neat design and very cool, sound quality is the greatest ever
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Almost there
on March 26, 2025
Posted by: 18AlfaQV
[This review was collected as part of a promotion.] Good audio and great fitment. The first Samsung buds that I have used extensively. I have stopped using my airpods pro 2s and can't see myself going back. Audio is good and pairing is easy both android and it's devices.
Cons: battery life not as strong as the pros. Also there is a weird issue when you have anc and or transparency mode. I have found that a loud and quick noise it causes a pop on the bud. I've experienced it most with being at the register and cashier is interacting with the change is being jostled around.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Sound!
on March 26, 2025
Posted by: Samsungrox
[This review was collected as part of a promotion.] These Buds 3 Pro have amazing sound and noise canceling!
Value
5
Written by a customer while visiting Samsung US