Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,808 Reviews)
Open Ratings Snapshot
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4 out of 5
4
IF ONLY THEY COULD STOP FALLING OFF MY EARS
on April 3, 2025
Posted by: Rosa J
from Augusta, GA
Expertise:Intermediate
Verified Purchase:Yes
I love them! Their sleek look really got me. I wish they'd fit better and not fall off my ears so often.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 3, 2025
Thank you so much for your feedback, Rosa! We’re thrilled to see that you love the sleek design of the Galaxy Buds3 Pro. These buds truly do stand out! We understand how frustrating it can be when earbuds don't fit as securely as you’d like. We've worked hard to create a comfortable listening experience, and we recommend trying out the different tip sizes that come with the buds to help you find that perfect fit. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. Your experience is really important to us, and we’re always looking for ways to improve. If you have any other thoughts or suggestions, please do not hesitate to share them with us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Good enough theory, but the execution lacks.
on April 3, 2025
Posted by: Gjbs
from North Dakota
Expertise:Intermediate
Verified Purchase:Yes
Software, great. Performance, great. Integration, great. Fit, not so great. Controls, horrible. They stay in my ear but can get sore. I don't trust the squeeze controls enough to use during the day. I've had no problems with the case and charging. They're not great enough for me to move on from my Buds 2 Pros. Only silver and white colors?
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
5 out of 5
5
Design
2 out of 5
2
Value
2 out of 5
2
Response from Samsung USBy R&R Team, April 3, 2025
Thank you for sharing your detailed feedback on the Galaxy Buds3 Pro. It is great to see that you are impressed with the software, performance, and integration of the earbuds. The Buds3 Pro are designed to deliver an advanced user experience. Concerning the fit, the Galaxy Buds3 Pro comes with replaceable ear tips that aim to provide customizable comfort. If they're still not comfortable, exploring different sizes or adjusting the positioning of the earbuds to better suit your ears may help. The pinch controls are intended to provide convenient functionality, but we understand that they might take some time to get used to. Regarding the charging and the buds case, it’s awesome to know that these aspects meet your expectations. For color options, the Galaxy Buds3 Pro are currently available in silver and white to complement their sleek design. Be sure to stay tuned, you never know if we decide to roll out some more options. We appreciate your insights! For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Pro 3 Buds
on April 3, 2025
Posted by: Tony
from Ocala, FL
Expertise:Intermediate
Verified Purchase:Yes
These Pro 3 buds are awesome. There are so many more things they can do than just listen to music or talk on the phone. I keep finding new videos and reels on how much more they can really do. YouTube it!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 3, 2025
It is so great to hear how much you love your Galaxy Buds3 Pro, Tony. It sounds like you are really enjoying exploring all the amazing features these buds offer. The real-time translation and Adaptive Noise Control powered by Galaxy AI truly open up so many possibilities, and it is wonderful that you are finding new ways to use them through videos and reels. YouTube is definitely a fantastic place to uncover even more tips and tricks for your Buds. Your enthusiasm shines through, and we love that these earbuds are exceeding your expectations! For any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great fit, great sound
on April 3, 2025
Posted by: Paul
from Minnesota
Expertise:Intermediate
Verified Purchase:Yes
Nice fitting buds and quality sound, easy to use controls
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 3, 2025
It's awesome to see that you enjoy your experience with the Galaxy Buds3 Pro, Paul. Knowing that their comfortable fit, quality sound, and intuitive controls have made your experience enjoyable is what we look forward to. The redesigned shape really provides that snug fit, perfect for immersive listening, and the pinch controls make everything more convenient. Thank you for sharing your thoughts. It means a lot to us to hear how much you appreciate them! If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best buds so far
on April 3, 2025
Posted by: Treetopp
from OC ca
Expertise:Intermediate
Verified Purchase:Yes
These are really amazing. Lots of options and easy to use not to mention pretty comfortable for in ear buds but the best part is the incredible sound. Thank you Samsung another great product to add to my collection of high quality well made and well thought out products from samsung Thank you for making them things that I have no regrets for purchasing
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 17, 2025
Thanks for taking the time to share your feedback with the Galaxy Buds3 Pro. The Galaxy Buds3 Pro offers impressive features that enhance comfort and sound quality. With Adaptive Noise Control powered by Galaxy AI, they provide an immersive listening experience while maintaining awareness of your surroundings. Their premium sound and Adaptive Equalizer adjust audio based on how the earbuds fit, ensuring an optimized experience for every playlist. It's great to see how much you appreciate the thoughtful design and high-quality performance of these buds. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Lindos
on April 3, 2025
Posted by: Lisseth
Verified Purchase:Yes
Los mejores los amooo verdaderamente los volvería a comprar
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing all around
on April 3, 2025
Posted by: John88
[This review was collected as part of a promotion.] I have small ears and I love how they stay in no matter what. I have had every single pair of Samsung headphones since the original Icon X and these are the best fitting and best quality. These have premium look and sound, ANC is top notch and call quality has been drastically improved. The touch gestures are simple to use and it seamlessly connecting to my other Samsung products make this a vital in the Samsung ecosystem.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 17, 2025
Thank you so much for your awesome review of the Galaxy Buds3 Pro, John! We’re thrilled to see that you love the fit. It’s great that they stay in place for you during all your activities! We’re really glad you’ve experienced the premium look and sound quality we aim for with these headphones. Our active noise cancellation (ANC) feature is designed to give you an immersive listening experience, so it’s fantastic to hear you're enjoying it. !It's great to know that you’re finding the call quality has improved significantly. Thanks for sharing your thoughts, and we hope you continue to enjoy your Galaxy Buds3 Pro! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Louder
on April 3, 2025
Posted by: Mary
Verified Purchase:Yes
They are great earbuds. I just wish they was louder.
Response from Samsung USBy R&R Team, April 17, 2025
Thank you for sharing your thoughts about the Galaxy Buds3 Pro, Mary. The Buds3 Pro are designed to deliver high-quality sound with enhanced two-way speakers and dual amplifiers, providing an immersive listening experience. Using the equalizer feature in the Galaxy Wearable app allows you to customize the sound profile to your preferences, which may help enhance the audio experience. Your feedback is valuable, and we appreciate you sharing your experience! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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