Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,808 Reviews)
Open Ratings Snapshot
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Experience audio quality that surpasses all expect
on April 3, 2025
Posted by: MessyD
[This review was collected as part of a promotion.] Immerse yourself in the pristine audio quality, allowing you to fully appreciate every note. The advanced noise cancellation technology creates a tranquil sanctuary, even in bustling environments. Experience the difference of superior sound engineering, enhancing your listening pleasure. These earbuds provide an escape from distractions, promoting focus and relaxation. Enjoy a truly immersive audio experience wherever you go.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 3, 2025
Thank you for your review of the Galaxy Buds3 Pro, Messy! We're glad you appreciate the immersive audio and advanced noise cancellation. The Buds3 Pro are powered by our first-ever independently controlled woofer and tweeter, allowing you to experience a wide range of sound. The design focuses on comfort, so you can enjoy your music without distractions for long periods. If you have more feedback or specific features you’d like to discuss, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
excellent
on April 3, 2025
Posted by: Akhil Kanukula
from Baltimore, MD
Expertise:Expert
Verified Purchase:Yes
Samsung galaxy buds 3 pro are good and excellent with high quality audio
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 3, 2025
Thanks for sharing your honest feedback regarding the Galaxy Buds3 Pro, Akhil. The Galaxy Buds3 Pro are crafted for true audio buffs, delivering an exceptional high-quality audio experience. With features like Adaptive Equalizer powered by Galaxy AI, the earbuds adjust audio based on how they fit in your ears, ensuring you get the best sound every time. Their advanced hardware supports ultra-high-resolution audio, providing an immersive listening experience. It's fantastic to see that you're enjoying their excellent quality! If you ever have any questions or concerns, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
great sound but bad battery/fit
on April 3, 2025
Posted by: Long time bud user
from Texas
Expertise:Expert
Verified Purchase:Yes
Crisp, clean sound and great noise canceling. Do not stay in as well as previous models and the right ear bud tends to lose battery much faster than the left.
No, I would not recommend this to a friend.
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, April 3, 2025
It's a pleasure to hear from you! We love and appreciate that you're a long time Galaxy Buds user. The Galaxy Buds3 Pro are designed to deliver crisp, high-quality sound with exceptional noise canceling, powered by features like Adaptive Equalizer and ultra-high-resolution audio support. Their cutting-edge capabilities create an immersive listening experience, but if you find that the right earbud loses battery faster, it could be helpful to ensure both earbuds are fully charged in the case before use. Using a Samsung-approved charger and cable is also recommended for optimal charging performance. Also, be sure to ensure that there are no damages, liquids or debris on or near the charging contacts. To enhance fit and comfort, adjusting the earbuds and selecting the most suitable ear tips can make a difference, ensuring they stay securely in place. If further support is needed, reaching out to us at Samsung Support or through the Samsung Members App may provide helpful guidance tailored to your needs. Thanks for being the best part of the Samsung community! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Loud crisp phone calls, good highs and mids.
on April 3, 2025
Posted by: Thatguyadam
[This review was collected as part of a promotion.] There's a lot you can do with the buds that I like. Instant translation is awesome, I work construction and I used to have a hard time communicating with some of the guys but now it's easier with the bud 3 pros. Also I am hard of hearing and they amplify conversations I have with people and let's me hear better
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 3, 2025
It's great to hear from you, Adam. Thank you for sharing how the Galaxy Buds3 Pro has made a meaningful difference for you. It's incredible to see that the live translation feature has helped bridge communication gaps on the construction site, making your work life easier. The Adaptive Noise Control and Galaxy AI feature amplify conversations in a way that ensures better hearing for users, and we are thrilled to know this has been helpful for you. Your experience showcases the thoughtful design and functionality of the Buds3 Pro, and we truly appreciate your feedback! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Better than the competition
on April 3, 2025
Posted by: Noir13
[This review was collected as part of a promotion.] I've used a few true wireless buds at this point from sony and master and dynamic to audio technica and after comparing these directly with the new Sonys these are so much more comfortable with equal sound quality and better pass through audio. The only advantage the sony has is it's easier to connect to multiple devices like laptops or anything non-samsung. The comfort and ease of use with my s23 ultra and now galaxy ultra watch make up for that
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 3, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Noir. It is wonderful to see that their comfort, equal sound quality, and superior audio quality have stood out to you compared to other brands. The seamless integration with your S23 Ultra and Galaxy Ultra Watch truly enhances the user experience and simplifies connectivity within the Samsung ecosystem. We appreciate your feedback and are thrilled that the Buds3 Pro has become such a great match for your needs! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Sounds
on April 3, 2025
Posted by: Bflow1
[This review was collected as part of a promotion.] These buds are awesome very easy to use and charges very fast
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 15, 2025
Thank you so much for your wonderful feedback, Bflow1! We’re more than happy to see you’re enjoying your Galaxy Buds3 Pro. They really are designed for ease of use, and it’s great to know you’re finding them easy to charge too. With up to 26 hours of playtime on a single charge—and even up to 30 hours with the fully charged case, you can all enjoy your favorite music and podcasts without worrying about battery life. If you have any other thoughts or experiences to share, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best buds...
on April 3, 2025
Posted by: DrEarl
from Pennsylvania
Expertise:Beginner
Verified Purchase:Yes
Rendition of all types of sound is excellent and has exceeded my expectations.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 3, 2025
Thanks for sharing your feedback with us, DrEarl. It's amazing to see how much you are enjoying the Galaxy Buds3 Pro. Knowing that their excellent sound quality has exceeded your expectations makes us so glad. They are truly designed to bring out the best in every note, and we are thrilled to hear that they have elevated your listening experience. Thank you for sharing your thoughts. It means the world to us. If you have any questions or need assistance, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
It's good
on April 3, 2025
Posted by: Hassan
from Long island
Expertise:Intermediate
Verified Purchase:Yes
I like it but u can't get rid off from the noise cancellation, I tried so many times
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 3, 2025
Thanks for sharing your feedback, Hassan. The Galaxy Buds3 Pro offers versatile noise control options, including Ambient sound, Adaptive, and Active noise canceling, which can be customized using the Galaxy Wearable app or directly on the earbuds. If you are having difficulty switching off the noise cancellation, make sure that the pinch-and-hold feature is set to “Switch noise controls” in the app. This will allow you to toggle between noise control modes or turn them off entirely. We appreciate your thoughts and hope this helps improve your experience! If you have any further questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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