Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,799 Reviews)
Rating breakdown 14,799 reviews
5 Stars
10,174
4 Stars
2,423
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,529)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
2
Disappointing
on August 7, 2026
Posted by: Anonymous
from Illinois
Headphones have good sound BUT they dont stay charged. I can charge them all night and they only last about 5 hours before dying when I am at work. When I talk thru them everyone sounds like I am very muffled and far away. Definitely the worst samsung product I've owned!
Response from Samsung USBy R&R, August 12, 2026
Aloha Danifriedl2002,
Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds provide rich sound and seamless connectivity with Galaxy devices, all in a compact design. While the sound quality is impressive, the five-hour battery life and muffled call audio can affect their reliability for work. We appreciate your feedback on battery performance and microphone clarity. Thank you for sharing your insights!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds provide rich sound and seamless connectivity with Galaxy devices, all in a compact design. While the sound quality is impressive, the five-hour battery life and muffled call audio can affect their reliability for work. We appreciate your feedback on battery performance and microphone clarity. Thank you for sharing your insights!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite 😍
on August 7, 2026
Posted by: BudsPro4theWin
[This review was collected as part of a promotion.] I have multiple models of Samsungs' buds, and these by far are my favorite. I chose these because of the style they are. They fit so comfortable in my ear and the sound quality is superb. I wear these at the gym and they stay put during my work outs including cardio, and they don't budge or fall out. I have multiple piercings including my tragus in each ear and these don't bother or irritate them at all. Some styles of buds make them sore, so this was a big win for me on top of all the other great qualities these had to offer. I highly suggest these!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Most amazing Bluetooth headphone product EVER!!!
on August 7, 2026
Posted by: Marvelfan221
[This review was collected as part of a promotion.] These Samsung Galaxy Buds3 Pro are my absolute FAVORITE!!! I use them all the time and they have yet to fail me. I love the quality and there aren't as many connectivity issues as most Bluetooth headphones have. I chose this product because I LOVE Samsung and I would never choose anything else. Thank you so much Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy Buds3 Pro Review!
on August 7, 2026
Posted by: Spiderman
[This review was collected as part of a promotion.] I chose samsung buds because they're compatible with my phone. I know they own Jbl, Harmon Kardon and not sure who else but I expect quality sound from them and hopefully they come up with some wired earbuds. I do like the features on them but I had trouble with earbud tips. Somehow they've gotten stuck to the earbud and ripped when I tried to pull em off but overall these are great earbuds!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Lovely design and sound
on August 7, 2026
Posted by: Samsungfan87
[This review was collected as part of a promotion.] The Buds Pro 3 look great and sound great. I chose them for their distinct color and sleek design. They can get a little uncomfortable for longer sessions, though.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love these buds
on August 7, 2026
Posted by: KimiKL
[This review was collected as part of a promotion.] I'm so glad I chose to upgrade my earbuds to the Samsung Buds Pro 3. I use them all the time -- for work calls & meetings, for social calls, and for streaming, especially while I'm doing housework and exercising. They are very comfortable in my ears, very sleek looking, and easy to control with a touch or a swipe.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great noise cancelling and intuitive control
on August 7, 2026
Posted by: SamsungUser
[This review was collected as part of a promotion.] Noise cancelling is phenomenal.
The contorls are intuitive and responds well. I eapecially like the ability to control the volume.
Auto switching between devices is the feature that's unparalel to the predecessors.
The occasional chirp sound it makes when the mic is blocked is my only complaint with the product.
The contorls are intuitive and responds well. I eapecially like the ability to control the volume.
Auto switching between devices is the feature that's unparalel to the predecessors.
The occasional chirp sound it makes when the mic is blocked is my only complaint with the product.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It sounds loud and its 360° system is beautiful.
on August 6, 2026
Posted by: Salvatoredicapo
[This review was collected as part of a promotion.] One of my favorite headphones on the market, excellent quality for the price and definitely comfortable.
Value
5
Written by a customer while visiting Samsung US