Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,808 Reviews)
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Oscar
from New york
Expertise:Intermediate
Verified Purchase:Yes
Horrible fit, too heavy. Too expensive for the quality and set doesn't even includes additional tips
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
4
Value
2
Response from Samsung USBy R&R Team, April 8, 2025
We appreciate you taking the time to share your feedback on the Galaxy Buds3 Pro, Oscar. We always look forward to hearing from our valued customers. We hate to see that you've had a hard time getting your buds to fit correctly. The Galaxy Buds3 Pro come with different sizes of ear tips, so it’s important to ensure you’ve selected the right size for your ears. A snug fit without gaps is essential to prevent sound leaks and enhance audio quality. If you need guidance on changing the tips, please refer to our detailed guide. After you've fitted the correct tips, check the bottom of each earbud for the directional labels, "L" for left and "R" for right. Insert the "R" bud into your right ear and the "L" bud into your left ear, making sure the labels face you. Adjust the angle slightly so the microphone points toward your mouth, and feel free to rotate the buds until they fit comfortably. Lastly, you can run an earbud fit test in the Galaxy Wearable app to confirm that you have the ideal fit. If your buds arrived without the additional tips, we encourage you to reach out to us at Samsung Support so that we can look into what needs to be done to get this resolved. If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Satisfaction
on April 5, 2025
Posted by: AlBJam
[This review was collected as part of a promotion.] Great sound! I've read and watched multiple reviews and, want all that optimistic about getting these buds. That changed almost immediately. I've read that the build feels cheap, I don't see it. The Bugs 3 pro feel solid in the hands and the hinges feel solid upon opening and closing. After doing a for test, I adjusted the equalizer and started listening... very impressed with the output. The controls are easier than even the buds 2. The active noise cancelling works well, easily handling outdoor sounds, allowing me to be immersed in my music even when walking around on busy streets and other noisy environment. The voice controls are responsive, and so is getting the wearables app set up. One of the main complaints in the reviews I've read or watched is the way the buds fit in the case... West too minor of a detail for me to complain about. Walking at night, I like the blades to be illuminated, activating that is about the most inconvenient aspect of these buds, you have to squeeze both buds immediately when you talked them out of the case. One more downside, they have a funky metallic odor... kind of like the s pen. A few swords with a qtip minimized the smell a bit. Back to the sound, very good bass response and clear highs and mids, morning tinny about the sound. I may be using the wrong sized tips, that said after an initial discomfort, I didn't notice them anymore. I'd rate battery life a 7.5. overall satisfaction for me 9.8
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Pros and Cons
on April 5, 2025
Posted by: Xmench
[This review was collected as part of a promotion.] The buds are an amazing and worth the cost airbusd. The transparency mod is amzing, but the nosie cancelation/Audio eraser could be better. Overall these are an amazing headphone. These headphones hold charge and carry bass pretty well.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
I was impressed by the sound but not with battery.
on April 5, 2025
Posted by: Luis Rodz
from Puerto Rico
Expertise:Intermediate
Verified Purchase:Yes
The audio quality on these headphones is amazing. Also they have the best noice canceling for their size. I didn't like the touch control on them, seemed hard to know where is the spot to touch. Battery however is not that good. I got a few hours worth of music playing and they got discharged real quick.
Features
5
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Claudia l
from El paso texas
Expertise:Intermediate
Verified Purchase:Yes
Excellent quality ,fit super good and the sounds its excellent
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not what I expected
on April 5, 2025
Posted by: Bobbydigital
[This review was collected as part of a promotion.] This buds are not good compared to the original buds pro that are way better in sound quality and battery life so I would recommend those over these.
Value
3
Response from Samsung USBy R&R Team, April 7, 2025
Thanks for taking the time to share your thoughts about the Galaxy Buds3 Pro, Bobby. While we understand that personal preferences may vary, the Galaxy Buds3 Pro offers several exciting upgrades compared to earlier models. These include features like Adaptive Noise Control, which enhances your listening experience by allowing you to filter out unwanted sounds or let in ambient noise when needed. The Buds3 Pro also features high-resolution Ultra High-Quality audio support (24bit/96kHz) and an Adaptive Equalizer with Galaxy AI that adjusts audio based on how the buds sit in your ears for a tailored experience. In terms of design, the Galaxy Buds3 Pro have been completely reshaped for a more comfortable and secure fit, making them ideal for immersive listening. With advanced pinch controls, you can easily pause, skip tracks, and adjust volume without reaching for your device. Thank you for sharing your feedback. Your insights are very much appreciated and helps us continue improving! For any further concerns or questions, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Best earbuds ive ever purchased!!
on April 5, 2025
Posted by: Ladylove
[This review was collected as part of a promotion.] Very much improved compared to the galaxy 2 buds, and with the active noise cancellation and 360 degree makes great for working out and streaming apps on your tablet or laptop. Wireless charging is a plus! But the battery life is super good, a full charge last up to 6 hours without noise cancellation on and 5 with it off. And they are super comfortable and also come with extra buds for the perfect fit!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best galaxy buds yet
on April 5, 2025
Posted by: Nobird
[This review was collected as part of a promotion.] The previous models wouldn't stay in my ear and caused ear fatigue i haven't had either problem with the new design. I also love the auto switch function between the s25 and the s10 ultra tablet.
Value
5
Response from Samsung USBy R&R Team, April 30, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro! We're pelased to see that the new design fits comfortably and has alleviated any ear fatigue you experienced with previous models. It's great to know you're enjoying the auto-switch feature between devices. Being able to listen to your latest playlists on your Galaxy phone and then seamlessly switch to your tablet makes the experience even more enjoyable. We appreciate your feedback and are glad the Buds3 Pro is enhancing your listening experience! For any questions or concerns, reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US